Assistant Dispensary Manager

JOB SUMMARY

Flora Farms Stateline (Pineville, MO) is seeking an Assistant Dispensary Manager who will be responsible for assisting the General Manager with all day-to-day operations of the dispensary in accordance with the State, the standards set by the Company and responsible for the overall profitability of the dispensary. The Assistant Manager provides support to the dispensary staff which includes customer service and sales support, training, providing policy and procedure updates, keeping updated with industry news and product information. The Assistant Manager also assists the General Manager with inventory management, providing feedback to the Company, and maintaining agent and facility compliance and cleanliness.

JOB DUTIES

• Responsible for assisting the General Manager with dispensary staff oversight, schedules, inventory and patient/customer relations
• Responsible for meeting sales and business goals. Assists managers and staff in driving a profitable business.
• Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, and returns in accordance with the State and the standards set by Company
• Maintain inventory control system and support inventory accuracy for the store
• Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations
• Ensure sales team is adequately trained on product knowledge and assortment
• Provides superior customer service for vendors, patient/customers and caregivers
• Responds to all patient/customer complaints, requests, concerns, suggestions
• Responds to all staff questions, concerns or suggestions
• Resolves any conflict immediately
• Responsible for delegating tasks to staff in order to maintain a compliant and clean facility
• Coordinates with the General Manager and upper management to ensure accurate information is communicated to dispensary staff
• Managing and implementing training on POS system
• Managers must be able to provide open availability (7 days a week) and work 40 hours a week. Set schedules are not available for this position.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• 5+ years Retail experience required
• 4+ years Management experience required
• Proficient in MS Office, specifically Excel and Outlook
• Detail-oriented, creative problem solver, critical thinker
• Experience in data entry, data management ideal
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
• Strong business acumen including excellent communication, interpersonal, and persuasive skills
• Experienced team manager, able to resolve conflicts and motivate staff
• Must maintain a high level of integrity, personal motivation, and sense of urgency
• Experience in a fast-paced environment and compliance driven
• Comfortable in a flexible, ever evolving environment
• Knowledgeable of the Missouri cannabis market and products
• Industry experience preferred but not required

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must be able to pass a Federal background check

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years
• 5 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 5 years (Required)
• Management: 5 years (Required)

Work Location: In person