Receptionist

We are currently seeking full-time receptionist. The ideal candidate is a motivated people person who enjoys proactively solving problems, talking to new people, and being organized. This position involves a lot of talking on the phone, often with potential and current clients, so confidence in phone skills is extremely important. The main focus of this position is to maintain the office as a whole, greet all staff, agents, and guests, and to respond to all inquiries in a polite and timely manner.

Job Responsibilities include (but are not limited to):

• Ordering and maintaining office supplies, monitoring and reacting to IT issues, and security/safety concerns.
• Greeting visitors and new office members and ensuring proper introductions are being made and all feel welcome
• Constant awareness of system improvements
• Training and coaching agents on operational matters
• Setting up appointments, conferences, and training/ meeting rooms
• Following company policy and procedure
• Accounting responsibilities
• Ensure the office is always clean and orderly
• Consistent communication with upper management team on issues
• Support of the operations team as a whole

Job Qualifications:

• Ability to handle multiple tasks simultaneously
• Strong verbal and written communication abilities to effectively interact with vendors and colleagues
• Organizational proficiency to maintain precise records and swiftly locate critical information
• Effective time management skills for prioritizing and completing a diverse range of tasks daily
• Patience and attentive listening skills to appropriately respond and engage positively with dissatisfied customers
• Work well in a fast-paced environment
• Have strong attention to detail and communication skills
• Proficient in Microsoft operating system and Microsoft Office products including Word, Outlook, Excel, and PowerPoint
• Proficient with Adobe
• Ability to learn new technology quickly
• Salesforce knowledge is a plus

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Waltham, MA 02452: Relocate before starting work (Required)

Work Location: In person