Address
Form of workJob Overview
Do you have pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role.
We are looking for a Receptionist for our front desk. Your role is to provide customer support and accordingly redirect the phone calls to the respective departments. You will be first point of contact between a customer and company. Your role is to maintain the logbook, arrange meetings according to the available timings, manage the visitors list and keep a record of mails and phone calls received.
Responsibilities
Requirements
Do you have pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role.
We are looking for a Receptionist for our front desk. Your role is to provide customer support and accordingly redirect the phone calls to the respective departments. You will be first point of contact between a customer and company. Your role is to maintain the logbook, arrange meetings according to the available timings, manage the visitors list and keep a record of mails and phone calls received.
Responsibilities
- Greeting customers with pleasant attitude and responding to their queries efficiently.
- Managing the meetings and list of attendees.
- Organizing mails and dispatching them to the respective departments.
- Receiving calls forwarding them to the respective employee or department.
- Providing relevant information to the customers who visit or calls.
- Handling queries and maintaining their records.
- Following up with the customers and making sure their issues are resolved.
- Performing various clerical tasks such as faxing, mailing and making phone calls.
- Keeping inventory of office materials such as stationery, papers, files etc.
Requirements
- 1 year of working as a Customer Service Representative or relevant position.
- Excellent verbal and non verbal communication skills.
- Proficient in Microsoft Office.
- Pleasant personality.
- Excellent time management and organizational skills.
