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Form of workLooking for a fast-paced position where you can use your time and talents driving software products to help build stronger, more vibrant, non-profit communities for tomorrow? Come join our company where you can find your purpose AND a career! When you become part of the LPi family, you’ll collaborate with a group of talented professionals who drive innovation, embrace change, and celebrate our successes!
The Receptionist is responsible for greeting visitors and answers incoming calls providing professional and accurate service in accordance with policy and procedure.
In this role you will:
The Receptionist is responsible for greeting visitors and answers incoming calls providing professional and accurate service in accordance with policy and procedure.
In this role you will:
- Answer incoming calls within 3 rings and effectively route calls to the appropriate person/department.
- Coordinate the reception voicemail message box to ensure overnight messages are routed promptly.
- Maintain security by following procedures, monitoring visitor logbook, and issuing visitor badges.
- Welcome visitors by greeting, directing, and announcing them appropriately; provide basic information as requested. As needed, maintain in/out of office list.
- General administrative support, including but not limited to: ordering and managing office supplies, sorting incoming mail, distributing faxes, troubleshooting printer issues, filing, copying, collating, typing, scanning, assisting with mass mailings, organizing data (electronic and paper), ordering food, reserving conference rooms, making travel arrangements, creating invoices, assisting with special projects and any other items of a general administrative nature.
- General oversight of the facility kitchen which includes, cleaning, ordering drinks and snacks, and other general upkeep.
- Perform audits on publications.
The successful candidate will be/have:
- High school diploma or GED; associates degree preferred
- 2 years administrative, reception, or customer service related experience
- Computer skills necessary to utilize LPi's office support software (phone, AS400 and Microsoft Office software) and operate basic office equipment such as copier, fax, printer, mail machine, etc.
- Detail-oriented with a high degree of accuracy.
- Effective written and verbal communication skills. The ability to speak clearly and have people understand what is being communicated. Ability to establish a rapport with co-workers, even with people who are different from him/herself
- Strong personality traits of optimism, confidence, perseverance, personal accountability, and
- resilience
- Strong ability to function in a team setting with ability to relate to various levels of people
- Able to work independently under general supervision; manage time effectively to meet goals and LPi timelines
- Excellent customer service skills with a strong understanding of phone/email etiquette
BENEFITS
- LPi is committed to the health and wellness of our employees. We use a five-category total wellbeing system to analyze the benefits that help contribute to our employee’s total wellbeing. Don’t just come to work. Thrive at work!
- Benefits package the first of the month following employment, so you are supported beyond the workday
- All employee bonus program rewarding up to $1,500
- Comprehensive onboarding and continual development
- Medical, Dental, and Vision Insurance Package
- Dependent Care Flexible Spending Account
- Company-paid Short-Term Disability and Life Insurance
- Paid Parental Leave
- 401k match
- Paid Vacation time, Holidays, and even your Birthday off
- Paid Community Service Hours & Matching Donation programs
WHY LPI?
At LPi we are dedicated to elevating organizations, such as churches and community centers, with innovative digital and print products. Our solutions, such as print publications and websites, allow our customers more time to engage and promote their community. At LPi we work towards something bigger than ourselves and cultivate a flexible, fun, team-centric culture. We reward excellence and your ideas matter here!
We believe that where you work matters and that our employees make a difference. We’re passionate about serving our customers with the resources they need to engage with the next generation. For five decades LPi has been the leader in print and digital communication and has helped thousands of nonprofits, churches, and communities intentionally communicate with their audience and grow their engagement. Our Core Values are pivotal to our employee satisfaction. Visit our website to learn more: www.4lpi.com
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