Real Estate Operations Coordinator

Real Estate Operations Coordinator

Your Opportunity:

You have the opportunity to be surrounded by, learn from and grow with the top 1% of Real Estate professionals in North America. Come grow with us as our Real Estate Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.

Who Develops You: Team Operator

What You're Great At:

You are an individual who is driven by organization and efficiency. Your knack for creating, implementing, and refining systems is unmatched, reflecting your high standards and commitment to quality work. At your core, you're a servant leader, dedicated to serving others while safeguarding the team's time and resources. Your attention to detail is not just a skill but a key aspect of how you operate, making you a reliable and methodical professional.

What You'll Do:

• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
• Act as the liaison between Real Estate agents, clients, attorneys, escrow companies, and mortgage brokers.
• Provide a world class client experience for clients through phone and email on behalf of the team pre-contract, through contract, and beyond.
• Schedule and confirm showings for buyers.
• Prepare all marketing mailings, listing presentations and CMA's.
• Ensure all team receipts are obtained and submitted to the finance team.
• Provide general administrative support including, but not limited to, scheduling meetings, booking travel, opening and distributing mail, answering phones, maintaining supplies, office equipment, and software.
• Keep the team leader informed regarding any problems or issues that arise and help to develop solutions.
• Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
• Create and own systems for maintaining integrity of the database, including holding new and experienced agents accountable to activities.
• Own the agent onboarding process, including holding trainings in person and virtually.
• Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
• Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.

• Coordinate photography, staging, sign installation, and other listing launch functions.
• Plan and execute client and agent events throughout the year that are done at a high level to drive business referrals.
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.

Skills and Character Necessary:

• High level of attention to detail
• Desire to grow professionally and personally
• Naturally curious mindset
• Passion for Real Estate and providing a consistent and high level of service
• Excellent time management skills
• Always working with efficiency
• Impeccably organized
• Positive and direct communication, both written and verbal
• Creative and forward-thinking
• Team player
• Proven ability to lead yourself and others with conviction
• Self-starter and self-motivated
• Taking ownership of projects once asked to do them and following up with status updates
• Ability and desire to focus on one task for at least an hour during time blocks
• Ability to problem solve and use critical thinking daily
• Have a "do whatever it takes" mentality
• Follow a current process as well as improving them and create new processes
• Learning-based and growth-minded
• Knowledge of basic office suite software and calendaring systems
• Flexible and adaptable

Required Background:

• Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
• 1+ years experience in an operations/administrative role
• LA Real Estate license is not required but highly preferred. License is expected to be obtained within 6 months of employment.
• Comes from a background in a commissions based industry or has a firm understanding of how a commission based industry works

Other Details:

• Compensation DOE, range from $20 to $24 / hour, competitive benefits included
• This role will be in office, full time from Monday through Friday (30-40 hours)
• There is an exciting growth path in mind for this role!

We are excited to meet the person(s) that truly believe they could be a match!