Job Description
- Quality Supervisor
- Sterling Heights, MI
- Candidates must be able to work any shift.*
- Bachelor degree required.
- Two (2) years of experience as a Quality Supervisor required.
The Quality Supervisor is an integral part of a company whose focus is to change the automotive landscape. The Supervisor will be responsible for supervising a group of Client represented employees. He/She will be responsible for ensuring that process controls are in place to meet all corporate standards and for preventing the outflow of defects from the process.
• Manage day to day quality control and quality inspection activities to the assigned area(s)
• Will be required to directly supervise hourly and or SBU
• Daily auditing across all shifts to hold Team Members and Team Leaders accountable up to and including issuing discipline as required
• Empowered through independent judgment to commence or cease production operations based on quality safety and/or regulatory requirements
• Direct the workforce to follow government regulations and all applicable MQGR and Level 1 standards
• Identify need for process improvements/procedures required
• Document conditions found and identify opportunities for process improvement
• Communicate results to quality and plant management
• Plan, prioritize, set goals and manage multiple projects in a technical and business environment
• Strong communication skills to lead and support meetings at all levels of the company, including SR leadership
• Provide expert technical leadership & directing cross functional teams in the application of quality initiatives.
• Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
• Develop and enhance PPR & audit checklists over time
• Perform process audits based on internal and external quality indicators, leveraging standard checklists questions - audit the entire system a minimum of three times per year (3,679+ questions for 39+ processes)
• Review critical processes and stations daily per VOC
• Report monthly process conformity scorecard for the Plant
• Review and Decision process standard deviations related to MQGR/Standards
• Monitor all new or enhanced regulatory and corporate requirements and update process checklist and lead implementation
• Assist in root cause, containment and corrective actions for all quality related issues
• Achieve timely completion of containment corrective actions (Performance action notices) Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
• Provide technical liaison support between Engineering, Quality, Production and Product Design departments
• Embrace and execute standardization of best practices that ensure quality products
• Document all non-conformance conditions found and identify and execute opportunities for process improvement
• Demonstrate a working knowledge of vehicle audit items
• Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
• Supervise the auditing of new production vehicles to validate quality or identify quality concerns
• Training and coaching of salary and bargaining unit employees, both direct and indirect
• Creates, implements and sustains vehicle control plans to prevent the outflow of defects to customers
• Recommends and implements simple cost-effective error/mistake proofing strategies
• Work with Engineering and Suppliers to resolve issues that are not plant controllable
• Support manufacturing facilities with launch readiness assessments and implementation methodology for compliance to requirements
• Serve as liaison between plants and engineering. Conduct training (development, implementation) for plant personnel on quality requirements
• Recommend and implement new initiatives to improve plant processes
• Analyze quality data from internal and external indicators to ensure calibration
Requirements:
• Demonstrated planning/problem solving skills
• Ability to work a flexible shift schedule
• Experience and working knowledge of computer systems and software with strong knowledge of MS Office or Google Office
• Ability to analyze, synthesize and translate data into visual charts/graphs etc.
• Flexibility to work on a rotating crew/shift schedule
• Ability to work overtime as needed
• Ability to be flexible to carry out tasks 'outside' of normal roles and responsibilities