Quality Specialist
Walker Edison is a thriving, eCommerce company that relies on good data and hard-working employees to create an excellent experience for every customer. Our success comes from an attitude of innovation, never settling, and giving back to the community.
As a Quality Specialist you will create and maintain quality system elements related to Document Control, Non-Conformance, and Records Control, and ensure the compliance of these Quality Management Systems Record Retention Systems. You will work with business partners to ensure appropriate completion of the required elements of our records systems and be responsible for generating trending data to support Quality System Effectiveness and author process to complete data integration.
Duties & Responsibilities include, but are not limited to:
- Create complaint records and coordinate all activities related to containment, correction, corrective action for Walker Edison Suppliers.
- Coordinate cross functional quality activities related to Complaints Management
- Responsible for creating and maintaining quality control records and document control.
- Review and ensure accurate storage of quality records and policies.
- Ensure all records and record requirements are up to date and meet quality and regulatory requirements.
- Collect feedback, ensure approval, and route documents for approval.
Qualifications:
- Bachelor's degree
- 3+ years' experience (10+ years' experience in place of degree)
- Highly skilled in the use of all Microsoft products, and familiarity with Document Control or Quality Management System Software
Schedule: Hours are 8:00 AM to 5:00 PM Monday through Friday. Tuesday, Wednesday, Thursday required in office. May have flexibility for a hybrid schedule.
Benefits
Comprehensive benefits include fully subsidized medical, dental, and vision insurance as well as life insurance, dependent care and flex spending accounts, a generous 401k match, very competitive PTO, and education and childcare reimbursement. Additional perks include complimentary market and gym discount.
About the Company
Walker Edison is one of the largest ready to assemble furniture companies. We specialize in E-Commerce and are expanding into all channels, including Brick and Mortar. With offices in the China, Vietnam, Brazil, and the United States, Walker Edison relies on data analytics and hard-working employees to create an excellent experience for every customer. Our success comes from an attitude of innovation, never settling, and giving back to the community.
Walker Edison is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.