Quality Manager

Quality Manager

Summary:
The Quality Manager administers the Quality Assurance and Technical Service requirements of BPI Coatings Solutions, LLC. The Quality Manager supervises Chemist, and QC Techs. Ensures that product quality and technical service meets or exceeds customer expectations.

Essential Duties & Responsibilities:

• Ensuring BPI Coatings Solutions is compliance with Quality Policies established by the BPI Coatings Solutions Management Review Committee
• Implements and the enforcement of ISO-compliant Quality Control Procedures throughout the processes at BPI Coatings Solutions
• Analyzes KPI variables to diagnose chronic problems that result in poor quality, yield loss and field rejections of finished product.
• Provides corrective actions to eliminate chronic quality non-conformities or field rejections
• Monitors technical, product and process developments and serves as a company technical representative to customer.
• Ensures that the facility management group is updated with regard to product development changes and technological advances
• Plans and leads all plant-wide quality and yield improvement activities
• Responsible for specification and evaluation of all incoming raw materials to BPI Coatings Solutions (i.e. Pales, Chemicals, Solvents, Packaging Materials)
• Ensures the compliance of raw material suppliers to BPI Coatings Solutions Quality System requirements
• Responsible for all of the Quality Assurance Systems (i.e. technical standards and test procedures) in place to produce and evaluate finished products.
• Ensures that all finished products meet or exceed customer requirements and that all non-compliant material is diagnosed and handled properly
• Responsible for ensuring departmental employees are trained and available to safely support the production department through testing, evaluation and processing of raw materials and finished products
• Ensures all BPI Coatings Solutions employees are trained relative to their Quality Awareness responsibilities
• Assists the Quality Technician with reviewing, approving and ensuring the correctness of the process parameters designed into each incoming shop order to BPI Coatings Solutions
• Performs all of the functions of the Quality Technician when called upon due to vacation, illness or other reason for absence
• Calibrates and controls all product-measuring devices used by production employees to test and evaluate product at BPI Coatings Solutions
• Assists Sales with all aspects of customer technical service, including product development (R&D), product specification issues and development of new customers/opportunities
• Responsible for the Customer Complaint Resolution process. Ensures timely resolution of customer complaints (claims)
• Responsible for understanding and complying with the fundamental principles associated with the Quality and Environmental Managements systems in place at BPI Coatings Solutions
• Responsible for communicating daily with all levels of employees in order to assist in resolving problems and achieving company goals

o. This includes improving/eliminating the consumption of raw materials where possible, to reduce operating cost, without impacting the process or product liabilities of BPI Coatings Solutions

• Customer Interaction; visits for quality issues
• Handling and packaging of waste, waste disposal
• Assists with Environmental sampling as needed to maintain compliance with environmental permits
• Oversee quality control testing program
• Trial product oversight/trial product testing/results
• Keeps equipment and work area clean and orderly
• Ensure compliance with federal and state laws
• Perform all duties in a safe manner
• Perform other duties as assigned

Requirements:

• Bachelor's degree Chemistry (preferably chemical or metallurgical) or related degree
• Minimum 7 years of experience or related work experience is preferred. An additional 2 years experience may be considered in lieu of educational requirement
• 5 years experience in leadership role
• ISO 9001:2015 Quality Management System

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Manufacturing: 3 years (Required)
• ISO 9001: 3 years (Required)

Work Location: In person