Quality Control Specialist

Quality Control Specialist

Department: 

Carpet                                                                                                        FLSA:  Non-Exempt

Reports

To:    Carpet General Mgr. / VP                                                                 Supervises:           N/A    

Position Summary

The Quality Specialist will work under the direct direction of the Quality Manager and be responsible

for the general quality activities within Hyosung USA, Inc. Carpet Division.

General Qualifications

Education/Knowledge:

·       Bachelor’s Degree required (Non-major specific but STEM degrees

preferred)

·       Effective written and verbal communication skills

·       Creative problem-solving abilities and results-oriented.

·       Excellent interpersonal/customer service skills.

·       Knowledge of ISO 9000/IATF16949 a plus

·       MS Office program proficiency

Essential Functions

The essential functions below may vary depending on the departmental requirements.

·       Responds to customer complaints, inquiries, and audit requirements with an appropriate sense of urgency.

·       Support product quality and manufacturing failure investigations, and define investigational strategy.

·       Responsible for assuring product conformance to Customer specifications by Supervising Inspectors by training.

·       Assists Quality Manager and Production Specialists in disposition of non-conforming product

·       Assures coordination for in-process testing activities, analysis of inspection results, and corrective action when discrepancies are encountered.

·       Participates in the evaluation of the manufacturing process through the implementation and maintenance of statistical methods. This includes monitoring, analyzing, and providing

product performance feedback to the management, employees, and customers as required.

·       Periodic review of the entire quality issued standards and instructions both physical and written for clarity and effectiveness. Provide for interpretation and orientation for the Inspectors

and production personnel.

·       Assure the preparation and maintenance of quality instructional materials and standards such as inspection instructions, sample display boards, gage operational procedures, and other

methods to provide understanding and application to manufacturing and quality personnel.

·       Review all non-conforming products; assist in the disposition of products for re-work, sorting, and/or scrap.

·       Upholds the compliance of Inspectors to follow safety rules and practices

·       Assists in quality orientation and training programs for inspectors.

Physical Demands/Work Environment: Vision, hearing, and speech are required.  Manual dexterity is necessary.  Must have the ability to work the hours and

days required to complete the essential functions of the position, as

scheduled. 

•      This position will be performed predominantly in an office setting

•      This position may require sitting for long periods of time

•      Position may require time in the manufacturing environment

Must be able to use required PPE

Hyosung (H’ Yo sung) is a Korean/American company. We are proud to be a customer-driven company with a solid foundation in such businesses as: Advanced materials: Textiles, Trading, Chemicals, Heavy industries.
Hyosung has been in business since 1968. The first Korean company to produce nylon tire cord. Our polyester tire cord has been maintaining the largest share of its respective global market. Our products are being supplied to the world's leading tire manufacturers.
Hyosung’s automotive carpets are made of nylon and polyester BCF yarn. Our automotive carpets are supplied to automobile manufacturers in both Asia and North America and are recognized for their excellent quality.