Job Description
Quality Assurance Technician
1st Shift: 5:00 am - 3:00 pm
2nd Shift: 3:00 pm - 1:00 am
PURPOSE:
Ensure that product blended and packaged meets customer specifications.
Quality Assurance Technician
RESPONSIBILITIES:
Daily:
- Referencing production schedule as source document, obtain the proper product specification from the network.
- Understand all of the information contained within a product specification sheet.
- Be knowledgeable of the quality characteristics for the product packaged:
- Standard flavor reference
- Changeover procedures are followed per written programs for cleaning and allergen control
- Correct weights
- Packaging inspection – setup, seal and container integrity, lot coding and appearance
- Accurately document quality characteristics on the QC Hourly Checklist.
- Understand, perform, and monitor the following programs applicable to each product:
- Specification compliance
- Sample collection - quantity and frequency vary by customer.
- Metal Detection
- Allergen – especially during changeovers/sugar washes
- HACCP
- GMP
- Hold and Release
- Traceability
- Rework
- Kosher
- Understand the importance of immediately notifying the production department when a characteristic is out of specification:
- It is the responsibility of the production department to produce products that meet the customer’s specifications.
- It is the responsibility of the quality control department to verify that the customer’s specifications are met.
- Therefore, both the quality control and production departments must work together to fulfill their responsibility to the company.
- When a product does not meet specifications, the goal of both departments must be to correct the deviation as soon as possible.
- Follow hold and release procedure. Place the product on hold as needed.
- Conduct laboratory-testing procedures such as brix, density, flowability, sensory and weights as required.
Weekly:
Actively participate in bi-weekly meetings
Monthly:
Attend departmental or Company training.
Occasional, Infrequent:
Quality Audits
Requirements
Quality Assurance Technician
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
- Lifting up to 25 Lb.
- Walking and standing 95% of the time
- Overtime based upon seasonal needs
Quality Assurance Technician
COMPUTER / EQUIPMENT SKILLS:
- Working knowledge of MS Office--Excel, Word, Outlook
- Use of scales, titrators, viscosimeter, pH meter, refractometer, and salt analyzer
Quality Assurance Technician
ADDITIONAL REQUIREMENTS:
- Extremely organized and detail-oriented
- Bilingual (English/Spanish) preferred
- Ability to work with teams
- Ability to handle multiple tasks in a fast-paced environment.
- Ability to identify non-value-added tasks working toward a lean manufacturing environment
Quality Assurance Technician
EDUCATIONAL REQUIREMENTS:
- H.S. Diploma. Some college with emphasis in food science/biology a plus.
Quality Assurance Technician
WORK EXPERIENCE:
- At least one year of previous food industry experience is preferred.
- Knowledge of organic processes a plus.