Address
Form of workJob Description
Summary
The primary objective of this position is to ensure that all administrative needs for the Quality Assurance department are met, to be able to provide customer service in the form of correct and proper documentation for our sales staff and customers. Position will be responsible for providing administrative assistance to the Director, QA & Regulatory Affairs, QA Manager, and QA supervisor.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· Clear purchased products in Oracle System and resolve conflicts in specifications
· Set up and reassign customer item specifications in Oracle
· Develop, modify and post controlled documents and communicate updates to Sales & Customer Service
· Analyze and fulfill customer documentation requests via email or customer portal to proactively address customer documentation needs
· Develop and solidify value added customer relations by forwarding inquiries to the appropriate departments
· Manage product certifications: Non-GMO, kosher and/or halal
· Review and approve supplier documents to support the approved supplier program and plant certifications (BRC, Kosher, Halal, and Organic)
Requirements
Benefits
Retirement Savings Plan
10 Paid Holidays
6 Paid Days of Sick Time
Health Savings Account
Employee Assistance Program
Basic Life and Voluntary Life
Short Term Disability
15 days of Paid Vacation Time to start
Flex Spending
Voluntary Insurances
Tuition Reimbursement
Basic AD&D and Voluntary AD&D
Long Term Disability
