Quality Assurance Manager

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW

The primary responsibility of the Quality Assurance Manager is to effectively plan, coordinate, manage, and control all of the quality activities.  Responsibility includes the objective of acceptable product quality.  The position reports to the Refinery Manager and is an integral part of the Department Management Team leading the refinery.

POSITION RESPONSIBILITIES

• Determine the long range needs of the department, develop plans and implement solutions.
• Implement ongoing quality improvement processes working with interdepartmental teams.
• Oversee internal food safety/Quality Assurance audits (HACCP, GMP’s, pest control, product recall, production codes, finished product review/release, calibration of critical instruments, etc.) including internal and external facility sites. 
• Oversee statistical analysis of data, including basic graphs, Pareto charts, and SPC charts as needed. 
• Ensure timely completion of testing of materials and product samples.
• Develop and lead employees in the transition to a culture of accountability. 
• Give feedback as necessary in accordance with established plant policies and procedures while maintaining a high level of fairness and uniformity.
• Initiate CAPA’s and follow-up to closing with any root cause findings.
• Interact with customers on opportunities and complaints.  Represent the company positively with customers.
• Ensure compliance with all applicable federal and state regulations and company policies. 
• Conduct performance evaluations on a timely basis and establish performance goals.  Develop direct reports and successors.
• Provide effective communication regarding issues, objectives, initiatives, and performance to plan.
• Performs other duties as assigned

ESSENTIAL WORK EXPERIENCES

• Experience working in a SQF or GFSI environment, HACCP, AIB, Food Safety.
• Experience in communicating with auditors and state agencies.
• Previous supervisory experience in a manufacturing environment.
• Successful record of passing audits of SQF or GFSI.
• HACCP and/or related food safety training.
• SQF or GFSI benchmarked standard training.
• Knowledge of Quality Assurance/Control practices and procedures
• Knowledge of Calibration of equipment.

ESSENTIAL EDUCATION REQUIREMENTS

• Bachelor’s degree in a related discipline from an accredited college/university.
• Advanced degree in a related field of discipline from an accredited college university is preferred.

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

• Teamwork/Collaboration – Must be able to work effectively in a multi-tasking work environment and be familiar with Quality Assurance systems and standards.
• Working Independently & Efficiently – Must be able to work independently with minimum supervision and have the ability to interact positively with others within the department and management team.
• Leadership – Must be able to lead a QA department to meet strategic goals.
• Planning and Organizing – Strong organization, planning and decision making abilities
• Analytical Skills – Ability to analyze information and make deductions based on information. Ability to track and report on data.
• Communication Skills – excellent interpersonal and communication skills, both verbal and written
• Problem-Solving & Opportunity Identification – Ability to problem solve with groups of people
• Ethics & Integrity – High degree of personal integrity at all times
• Execution – Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful.  Track record of high-performance

• Judgment/Decision-Making – Smart, with the ability to think through issues and make wise decisions, often without all facts and information or high levels of direction.

Pay Range

• $102,500-$190,500
• The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law.  All employment is decided on the basis of qualifications, merit, and business need.