Supervisory Quality Assurance Specialist

Summary
See below for important information regarding this job.
Additional vacancies may be filled from this announcement.
This job is open to

• Career transition (CTAP, ICTAP, RPL)
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Internal to an agency
  Current federal employees of this agency.
• Military spouses
• Veterans

Clarification from the agency
Internal to agency means current and former permanent competitive service Department of Defense (DoD) employees. Veterans eligibilities include Veterans Employment Opportunities Act (VEOA). Special authorities mean those eligible under an Interchange agreement (i.e., NAF, TSA, U.S. Postal Service, FAA, VA, etc.). Military Spouse Preference (MSP), Retained Grade Preference (RGP), and Military Reserve and National Guard Technician eligibles may also apply.
Duties

• Plan, direct, and implement in-plant Quality Assurance programs for contracts assigned to the Contract Management Office (CMO).
• Guide, motivate, and oversee subordinates with a focus on project/program issues.
• Assume ownership of processes and products as appropriate.
• Resolve diverse, highly complex problems across multiple areas and disciplines.
• Use innovative approaches to resolve unusual and difficult issues that significantly impact important policies and programs.
• Anticipate problems, then develops solutions and action plans to ensure program/mission success.
• Complete multiple project and programs goals within established guidelines.

Requirements
Conditions of Employment

• Must be a U.S. citizen
• Security Requirements: Special Sensitive requiring incumbent to obtain a Top Secret, Sensitive Compartmented Information (SCI) security access.
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Incumbent must obtain mandatory Back-to-Basics (BtB) certification within 60 months of entry into position. Incumbent must acquire 80 Continuous Learning Points every 24 months.

Qualifications
To qualify for a Supervisory Quality Assurance Specialist position, your resume and supporting documentation must support:
Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify for the NH-03 level, specialized experience must be at the NH-02, GS-11, or equivalent level under other pay systems in the Federal service, military, or private sector. Creditable specialized experience includes:

• Providing technical advice to implement contractor manufacturing, Quality Assurance processes, and systems that impact product quality.
• Implementing continuous improvement techniques on contractor performance to assure contractual compliance with all contractual requirements.

Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information

• This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
• Tour of Duty: Flexible
• FLSA: Exempt
• Bargaining Unit: No
• If selected for an interview, you may be required to provide your last three performance appraisals to the panel.
• Selectee may be required to serve a trial/probationary period.
• Recruitment/Relocation/Retention Incentive may be authorized at Management's discretion.
• Financial Disclosure Required.
• Acquisition, Technology & Logistics (AT&L) NON-CAP: Position requires DoD Acquisition Engineering & Technical Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
• Supervisory Probation Required.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:

• Continuous Process Improvement
• Quality Assurance
• Risk Assessment

Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score.
Once the application process is complete, a manual review of your resume and supporting documentation will occur to determine if you are eligible and among the best qualified as determined by the predetermined cutoff score. Your score is based on your responses to the assessment questionnaire.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  The following documents are REQUIRED:
  1. Your resume:
  
  • Must include your name and contact information, dates of employment and duties performed. If multiple resumes are submitted, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application.
  • To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs per week; 1/15/2020 - 1/14/2022" or "30 hrs per week; 1/15/2020 - Present").
  • Applying for a Federal job requires more information than applying for a job in the private sector. Learn more about creating a suitable resume by reading What to include, viewing the Resume Writing video and using the USAJOBS Resume Builder. In addition to information identified in What to Include, provide pay plan-series-grade for Federal civilian positions, when applicable, and be sure your resume is complete.
  
  2. Veteran's Documents:
  
  • If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents:
  • DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible (PPP DoD MRNG): In order to receive this preference, you must choose the Military Reserve and National Guard Technician eligibility, and fill out and submit the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation.
  
  3. Current Federal Employees:
  
  • You must provide a SF-50 (most current Gen Adj or WGI actions are best), or other equivalent official "Notification of Personnel Action" (Note: Request for Personnel Action (SF-52) and Award SF-50's are NOT acceptable).
  
  Please review the link for ICTAP, ALL PPP ELIGIBILITIES AND OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: Supporting Document.
  If you are relying on your education to meet qualification requirements:
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
  To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12345561.
  The complete application package must be submitted by 11:59 PM (EST) on 03/18/2024 to receive consideration.
  
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the https://www.usajobs.gov/Help/working-in-government/.
  
  Agency contact information
  DHRSSTAFFING DCMA HQ
  Phone
  614-692-2048
  Email
  DHRSSTAFFING.DCMA.HQ@DLA.MIL
  Address
  DEFENSE CONTRACT MGT - SPECIAL PROGRAMS
  3901 A Ave
  Bldg 10500
  Fort Gregg-Adams, VA 23801
  US
  Next steps
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:https://www.usajobs.gov/Help/how-to/application/status/
• Fair and Transparent
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents
Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
The following documents are REQUIRED:
1. Your resume:

• Must include your name and contact information, dates of employment and duties performed. If multiple resumes are submitted, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recomme...