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Form of workLeidos is seeking a Quality Assurance (QA) Engineer in support of the Air Force National Capital Region (AFNCR) program. The selected candidate will perform as a Multi-Function Systems Analyst will work at The Pentagon and be responsible for the quality of services delivered on the program. The program supports the Air Force District Washington (AFDW), 844 CG.
The scope includes:
- Performing a full range of IT operations and maintenance services.
- Developing, engineering, and implementing IT solutions.
- Providing IT support to the National Military Command Center (NMCC).
The QA Engineer focus primarily on supporting the NMCC portion of the scope. The QA Engineer will ensure all performance standards, measures, and contract deliverables are in conformance with the contract and performance work statement (PWS), the Quality Assurance Surveillance Plan (QASP), Leidos' EngineeringEdge NextGen (EENG) standard methodologies, industry standards and best practices, and the AFNCR Quality Control Plan (QCP). As opportunities to improve process and performance are identified, the QA Engineer will guide the improvement to ensure effective implementation is achieved.
The position is expected to be onsite at the Pentagon, Washington, DC.
Specific Responsibilities:
- Maintain adherence to the program Quality Management System.
- Ensure compliance with the PWS, the QASP, EENG, ISO (namely 9001:2015), CMMI-SVC, and the GSMO QMP.
- Create, update, and adopt a Tailored Process Baseline (TPB) for the program as applicable.
- Work as a member of the Mission Assurance team and works with project technicians, engineers, and managers to develop and implement QA surveillance approaches.
- Review program processes and procedures.
- Collect and report performance metrics and key performance indicators and progress toward meeting quality objectives.
- Provide review and input to program plans and other program documents in support of accurate and on-time CDRL deliverables and work products.
- Ensure product development and services processes meet customer expectations.
- Update and implement associated Quality Control Plans.
- Monitor workflow and process compliance and track corrective actions to closure.
- Review and inspect process outputs and deliverables to ensure compliance to contract requirements.
- Support performance verification testing as needed.
- Conduct internal audits and reviews to ensure compliance and report results to Leadership.
- Review the results of metrics analysis to determine whether additional process audits are needed.
- Execute audit approach and define thresholds to assess audit results.
- Document and work to resolve nonconformities and requirement escapes via root cause analysis and corrective/preventive action.
- Routinely report progress on resolution to management.
- Integrate closely with the program team to implement and execute the quality management system.
- Support other Quality actions and responsibilities across the program as required.
- Monitor and track quality action items and quality issues through resolution.
- Identify and report project quality risks to program management.
- Facilitate contributions to the Risk and Opportunity Register and Peer Review Log.
- Provide support to the Quality Manager.
- Support program NMCC Staff Meetings and Reporting, such as Daily Status Reports.
- Support Leidos reporting, such as Quality Management Reviews, In Process Reviews, Weekly Activity Reports, and Monthly Operational Reviews.
- Support contractual requirement for periodically escorting visitors.
Required Experience, Skills, and Education:
- Bachelor's degree in a related discipline with 4+ years of professional experience; or a Master's degree in a related discipline with 2+ years of professional experience.
- Currently possess a DoD Top Secret Security Clearance with the ability to obtain SCI status.
- Experience in ISO 9001 Service Management and Information Technology.
- Experience working with SharePoint and MS Office Products (Word, Excel, PowerPoint).
- Good oral and written communication skills.
- Good presentation skills.
- Good documentation skills.
- Ability to multi-task and function in a dynamic, fast-paced environment.
Preferred Experience, Skills, and Education:
- Familiarity with Government and DoD IT and security policies and requirements
- Experience in ISO 9001:2015 and CMMI-SVC Industry Standards and Best Practices.
- Current industry certifications in quality management and or service management such as ISO 9001-20000 and ITIL.
- Lean Six Sigma Green Belt or Black Belt certification
Pay Range:
Pay Range $55,250.00 - $99,875.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
