Quality Assurance Consultant (Employee Benefits)

Burnham is a team of talented and dedicated consultants uniquely equipped to solve the biggest challenges facing your organization and its people. Our expert advisors craft custom solutions to address your needs in the areas of employee benefits, risk mitigation, and wealth management. Over 25 years, the innovative solutions and bottom-line results we've secured for our clients has earned us an unparalleled reputation for partner loyalty and longevity.
The Quality Assurance Consultant supports the business segment by developing, maintaining and training workflows for all roles, including new hires and partnered firms. They also lead Quality Assurance efforts to ensure data integrity and adherence to standards. The role requires a heightened awareness of the Azimuth and ability to live the Azimuth by example.
Principal Responsibilities:

• Works with others as appropriate to develop an effective compliance training program.
• Performs ongoing training for colleagues.
• Collaborates with other business segments (PRM, CRMG, Operations and Human Resources) to investigate and resolve compliance issues.
• Maintains a strong understanding of workflows, procedures and core values
• Communicates policies & procedures and maintains adherence to applicable standards
• Provides direction and guidance to business segments for the resolution of identified weaknesses or deficiencies.
• Provides leadership with the results of audit activities and reports
• Conducts investigations and participates in projects for leadership
• Develops and maintains reports for leadership
• Supports firm Leadership in the maintenance of insurance company partner contracts
• Understands and articulates roles and responsibilities within the business segment
• Participates in new partnership integration

Education, Experience, Skills and Abilities Requirements:

• Strong work ethic, learning skills and ability to drive projects to completion
• Strong ability to connect and engage with new and partnered colleagues
• Manage and drive multiple work-streams simultaneously to successful completion.
• Highly motivated and detail oriented with the ability to work independently.
• Ability to interpret data and processes to identify potential issues, deficiencies and vulnerabilities.
• Ability to propose creative solutions to successfully remediate identified issues.

Special Working Conditions:

• Fast-paced multi-tasking environment.
• Travel required.

Important Notice:

• This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the firm. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.

The starting pay is 66,415.00 - 98,900.00 USD Annual plus. Salary is negotiable upon time of offer.
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