Software Quality Assurance Engineer

This is a fully remote position located in the United States.

WHO WE ARE

KCC has set a higher standard of administrative-support services with its integrated suite of corporate restructuring, class action and legal document support solutions, and has earned recognition as a top claims administrator by the National Law Journal, the New York Law Journal and The Recorder as well as named a Best Place to Work by the Los Angeles Business Journal. At KCC, our people make the difference. We have nurtured a close-knit community of unique individuals working together to help achieve the company's mission, to provide solutions that improve information access, expedite decision-making and maximize efficiency for our clients.

DIVERSITY IS A STRENGTH

Across our team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse customer base. We want every person who joins our team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

PRIMARY ACCOUNTABILITIES

Work in the interesting and complex world of class action services and learn from one of the top administrative-support providers in the country. We are currently looking for bright and ambitious individuals to fill the position of Software Quality Assurance Engineer. We are seeking a skilled and proactive individual with expertise in both manual and automated testing. The ideal candidate will have a proven track record of setting up test automation frameworks from scratch and possess a deep understanding of Software Quality Assurance processes. If you are passionate about ensuring the delivery of high-quality software and have hands-on experience in both manual and automated testing, we invite you to apply.

WHAT WE NEED FROM YOU

Design, develop, and maintain robust test automation frameworks from the ground up

Collaborate with cross-functional teams to understand testing requirements and implement effective automation solutions

Conduct thorough manual testing of software applications to identify defects and ensure overall quality

Create and execute manual test cases based on project specifications

Develop and execute automated test scripts for web and mobile applications

Ensure comprehensive test coverage and identify areas for improvement in existing test scripts

Contribute to the development of test plans and strategies based on project requirements

Collaborate with the QA team to integrate automated testing into the overall testing process

Work closely with developers and other stakeholders to identify and report software defects

Provide detailed and actionable feedback to facilitate the resolution of identified issues

Integrate automated tests into the CI/CD pipeline for efficient and consistent testing

Monitor and analyze test results to ensure the stability and reliability of the software

Lead efforts to train and mentor existing QA team members in test automation

Conduct workshops and knowledge-sharing sessions to enhance the team's automation capabilities

WHAT WE OFFER

Competitive base salary compensation
Discretionary bonus plan
Medical, dental, and vision coverage (self and family)
Critical illness, accident, and hospital indemnity coverage
Employer matched 401(k) retirement plan
Company paid holidays
Generous PTO program
Opportunities for advancement and career development

Bachelor’s degree in Computer Science, Information Technology, or a related field

3+ years as a Software QA Engineer

Extensive experience with automated QA tools

Proven experience in Software Quality Assurance with a focus on both manual and automated testing

Demonstrated experience in setting up automation frameworks from scratch

Experience with test automation tools and frameworks (e.g., Selenium)

Strong understanding of web technologies (HTML, CSS, JavaScript)

Solid experience in manual testing methodologies and best practices

Ability to create detailed, comprehensive, and well-structured test cases

Excellent communication skills with the ability to work collaboratively in a team environment

Ability to effectively communicate test results and issues to stakeholders

Strong analytical and problem-solving skills to identify and address testing challenges

Ability to adapt to changing project requirements and priorities

Willingness to stay updated on industry trends and advancements in testing technologies

Preferred Qualifications

Root cause analysis experience preferred

Git or other source control experience preferred