Job Description
Our Client: IS a $30M, fully-integrated manufacturer, operating from a 100,000-square-foot facility in Southern California.
POSITION PURPOSE:
This position works in collaboration with the various internal departments (Sales, Production,
Engineering etc.) to determine root cause analysis on all customer quality-related concerns.
PRIMARY RESPONSIBILITIES:
• Researching, analyzing and reporting on customer quality issues.
• Investigating problems through to resolution.
• Interacting effectively with teams from various disciplines to find the resolution of problems.
• Generating in-depth Root Cause Analysis reports in relation to quality concerns.
• Maintaining tasks related to problem tickets.
• Maintain, review and update process documentation templates (RMA, Remake, Rework etc.)
associated with the role.
REQUIRED SKILLS:
• 4+ years’ Experience in Quality within a manufacturing environment.
• Problem-solving skills: The ability to identify and analyze problems, brainstorm, and evaluate
potential solutions, and select and implement the best solution.
• Data collection and analysis skills: The ability to gather and analyze data from a variety of
sources, including observations, interviews, and written records.
• Communication skills: The ability to communicate effectively with different teams from various
disciplines to find the resolution of problems.
• Strong Microsoft Office Skills
• Research skills: The ability to research, analyze and report on different trends.
• Detail-oriented: Root Cause Analysts should be detail-oriented to investigate problems through
to resolution.
• Self-motivated: Should be self-motivated to maintain tasks related to problem tickets and
process documentation
• Sense of Urgency: Must possess and demonstrate a strong sense of urgency and be
comfortable in a fast-paced environment
WORK ENVIRONMENT:
• Fast-paced custom metal manufacturing environment.
EDUCATION AND QUALIFICATIONS
• Bachelor’s degree in business management, or in other similar fields
Quality Assurance Analyst, Manufacturing, CA (Fontana)