Quality Assurance Analyst

Quality Assurance Analyst

Offering Remote Flexibility

Summit Consulting, LLC, is a quantitative and qualitative analysis firm that uses economics, statistics, and data analytics to solve problems for our federal and private-sector clients. Our services in federal infrastructure finance, evidence-based program evaluation, program and business modernization, and enforcement and litigation analytics help make government effective and society just. Summit prides itself on maintaining a collaborative workplace built on diverse thought, learning, and trust. We are committed to creating an environment that empowers people to do their best work.

We currently have an opening for a Quality Assurance Analyst. This position is within the Program and Business Modernization team, which provides program and project management expertise to increase the efficiency of customer operations and maximize value. This role, which reports to our Program and Business Modernization (PBM) practice, will function within a scaled-Agile context (SAFe) to support the development of a suite of customized Salesforce applications in partnership with federal government staffers and third-party developers across multiple teams. As such, the successful applicant for this position will need to have at least 1 year of experience directly supporting the testing and implementation of Salesforce-enabled solutions.

Primary Duties:

• Enables the implementation of complex systems that produce ROI and enable workflow automation to the organization
• Collects, analyzes and interprets both qualitative and quantitative data; performs analytical and root cause analyses
• Captures notes from and at times facilitates discussions with business users to understand, define, document, and disseminate information about defects and opportunities to remediate via changes to business processes, information resources, and/or software capabilities
• Collaborates with the client and team(s) to create backlog items, define Ready/Acceptance/Done criteria
• Collaborates with team to develop strategies for testing upcoming product releases and developing the complementary testing plans to execute those strategies (to include the identification, creation, and maintenance of test datasets)
• Collaborates with team to develop test scenarios, develops test scripts, and conducts testing and verification activities for delivered capabilities both within sprints (iterations) and as needed for major releases and sub-releases (UAT)
• Helps develop and at times presents communications, presentations, and project documentation/artifacts for team members and the client
• Assists in Quality Assurance training and standards development for QA in consultation with Agile coaches, the internal project team, the development teams, and federal leaders and SMEs
• Supports the product manager and federal/internal stakeholders on project reporting and deliverables
• Assists in maintaining project deadlines and schedules
• Develops and produces ad hoc reports and analyses as needed
• Utilizes management and planning tools including JIRA/Trello, MS Project, and/or Confluence
• Utilizes presentation, visualization, and workshopping tools including MS PowerPoint, Visio, and/or Figma (flow diagrams, wireframes) or Mural

Minimum Technical Requirements:

• U.S. citizenship and ability to obtain a public trust clearance
• Bachelor's degree in a related field
• 1+ years direct experience supporting the development, testing, and implementation of a Salesforce solution working in a Quality Assurance/testing role
• 2 years working on large-scale IT projects with multiple teams in a Quality Assurance/testing role
• Direct experience supporting the development, testing, and implementation of a Salesforce solution working in a Quality Assurance/testing role
• 1+ years communicating and interfacing with federal government clients and development teams
• Direct ongoing experience using common Enterprise Agile Planning tools such as Jira/Confluence
• Entrepreneurial mindset and a passion for continuous improvement
• Strong analytical skills and attention to detail
• Strong written and oral communication skills (including presentation skills)
• Proficiency with MS Office (including Visio and Project) and SharePoint

Preferred Skills/Certifications:

• Project Management Professional (PMP) certification preferred
• Active Public Trust clearance
• Direct experience working within a SAFe delivery framework
• Understanding of broadband policy and financial analysis

To avoid applications being overlooked, please refrain from emailing resumes and instead, submit resumes directly on the Summit website at summitllc.us/careers

We offer a collaborative and rewarding work environment where we value your input, experience, and professional development. We do our best to match your education and talents to the work, and we provide you with an integration partner to help you learn the ropes and become a productive team member. Our office is in the heart of DC's Chinatown neighborhood, offering access to public transportation.

If Summit selects you to move forward, you can expect to talk to our recruiting staff for an initial behavioral phone screen. That interview can lead to a secondary interview with staff members to discuss the technical aspects of your education and experience, your ability to work collaboratively to consult and provide client service, and the type of culture in which you like to work. If we select you for further consideration, we will be willing to submit to a background check.

Summit strives to ensure that our career website is accessible to all, including individuals with disabilities. If you are a qualified individual with a disability or a disabled veteran, you have the right to request reasonable accommodation. Please email us at peopleops@summitllc.us. If you are unable or limited in your ability to use or access our website because of your disability.

Summit is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran or disability status.

EEO is the law. Click here to view information on your protections under Federal Law from discrimination.

Summit Consulting, LLC

www.summitllc.us