Quality Assurance Analyst

We are actively accepting applications for a Quality Assurance Analyst to join our QA team.In this role, you'll focus on executing Quality Assurance tests for SIDEARM's websites and mobile apps.  

Responsibilities: 

• Execute tests that help shape the fan experience across several of SIDEARM's digital products. This includes websites, mobile and OTT applications, and various digital product integrations.
• Test, identify, and isolate bugs and clearly communicate to test leads, developers, and other teams involved in the process.
• Work closely with the QA team to define and write test plans and test cases.
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop or update procedures for capture, investigation, and documentation of product complaints.
• Document Quality Assurance activities with internal reporting and audits.

Our Ideal candidate: 

You are detail-oriented. Our ideal candidate notices the little things, the big things, and everything in between. You are organized and focused while considering all aspects of a project.  

You are a communicator. You'll be communicating with team leads, developers, support, product, and project managers alike. You will immerse yourself in the SIDEARM culture and be an active member of the SIDEARM family. You are curious, collaborative, and have strong verbal and written communication skills. 

You are a problem solver.You are an analytical, disciplined, and creative problem-solver committed to driving quality forward. You can triage problems, prioritize, and propose solutions. 

You enjoy learning.We are a technology-focused organization that is constantly evolving our products, services, and work processes, learning together in how we can produce the best for ourclients. 

You are accountable. SIDEARM is a team of various talents and responsibilities, all working together to build products that connect with our clients and fans. Every member of our team works cohesively to solve problems and complete the task at hand.  

You are flexible. With more than 1,600 collegiate athletic partners, every day is a new opportunity to experience and grow as a valuable team member. Our ideal candidate is agile, looking for a challenge, and can multitask.  
 
Minimum Requirements: 

• 1+ years of experience in hands-on testing websites / mobile applications
• Bachelor's degree
• Genuine interest in the Quality Assurance field, bug identification, and bug isolation
• Advanced knowledge and familiarity with a host of digital products including but not limited to websites and mobile applications.
• Commitment to quality in the software development process and products
• Demonstrates strong written and verbal communication skills
• Able to work collaboratively with a growing team
• Commitment to SIDEARM's core values of Care, Efficiency, and Innovation

We'll be extra impressed if you have: 

• Knowledge of automated QA and testing tactics.
• Knowledge of content management system. Experience with the SIDEARM CMS is a big plus
• Knowledge of HTML/CSS
• Fundamental knowledge of the QA process, Agile, and the software development lifecycle
• Understanding of agile/scrum methodology and how QA functions within it

Pay Transparency

The approximate base pay range for this position is $50,000 to $55,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.