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IT SERVICE DESK MANAGER

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

CompanyRanda Corp
AddressDallas, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

a month ago seen See more...

Service Desk Analyst - Mid (Hybrid)

Caci

Maryland, United States

Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing Demonstrate sound customer service and telephone etiquette in responding to customer calls or...

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Contracting System/Service Desk Administrator - Clearance Required

Logistics Management Institute

Huntsville, AL

Provide on-site functional and technical support as a system administrator, for all of MDAs contracting directorates and program offices, communicating a variety of Government automated enterprise business systems to non-technica...

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Project Manager with Service Desk Mgt expertise

Hubcom

New York, NY

$40,000.00 - $98,773.30 a year

Please enter Desired salary and LinkedIn url. Scrum: 1 year (Preferred). Service Desk Mgt: 3 years (Required). IBM Spectrum Scale HPC: 1 year (Required). Project Manager: 3 years (Required)....

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Service Desk Agent

Stanford Health Care

Newark, CA

$29.02 - $37.00 an hour

Respond to calls, webchats, and emails from SHC end users. Perform initial diagnosis and support of incidents and service requests. Consistently resolve incidents and service requests on first contact for common IT issues, using S...

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Service Desk Analyst

It Authorities Inc.

Remote

$19 - $23 an hour

Providing daily remote maintenance and repair, including but not limited to laptops, desktops, printers, and email. Documenting job-specific processes and new processes to assist in managing the customer's infrastructure and syste...

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IT Service Desk Technician II

United Claim Solutions Llc

Remote

$50.7K - $64.1K a year

Manage escalations for IT Service Desk team Utilize internal ticketing platform to monitor and handle IT support requests submitted by Valenz users. Assist in resolving system wide issues with O365, encryption tools, endpoint mana...

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Service Desk Analyst II / IS - Service Desk / Full Time

Children's Hospital Los Angeles

Los Angeles, CA

$58.3K - $73.8K a year

Good problem solving, communication, results oriented, team oriented and customer service skills. Excellent analytical, written, and verbal communication skills are a must. Strong communication skills; must clearly be able to comm...

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Technology Service Change and Communications Specialist

Whataburger Restaurants

San Antonio, TX

$63.8K - $80.8K a year

Manages and coordinates all activities necessary to control, track and audit Changes in the environment. Monitors and reviews the execution of the process at a high-level and ensures it remains consistent with the organizations s...

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Service Desk Technicican

Usan

Norcross, GA

$37.7K - $47.7K a year

Serve as the first point of contact for customers seeking technical assistance over email and phone. Manage various types of tickets in ServiceNow and seek resolution within company standards and customer expectations. Audit Servi...

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Service Desk Technician

Vip It Inc

Oakland, CA

$60,000 - $65,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Professional development assistance. Vision insurance. 1 year. 2 years. 3 years. Monday to Friday....

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Entry-Level Service Desk Consultant

Taz Networks

Clinton Township, MI

$41.1K - $52K a year

Accurate documentation and time tracking and reporting are required.Consultants are placed on a rotating schedule to monitor and respond to client needs after normal business hours.Physically you must be able to sit and type for l...

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Service Desk Analyst

Intellibee

Pontiac, MI

$51.6K - $65.4K a year

5+ years experience on a Level 1 / Level 2 Service Desk 3+ years experience in User Account Management (experience with OTKA a plus) 3+ years experience with M365 Product end user support Passionate about delivering the ultimat...

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Service Desk Administrator

Convergence Networks

Lansing, MI

$18 - $22 an hour

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...

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Remote Service Desk Agent

Unisys

Harrisburg, PA

$35.7K - $45.3K a year

Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc)You will be successful in this role if you have: Typically requires: High School diploma (Associate's Degree, profession...

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Service Desk Analyst

Elegant Enterprise Wide Solutions, Inc

Pontiac, MI

$19.69 - $23.71 an hour

5+ years experience on a Level 1 / Level 2 Service Desk. 3+ years experience in User Account Management (experience with OTKA a plus). 3+ years experience with M365 Product end user support. Passionate about delivering the ulti...

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Service Desk Fellow

Pittsburgh Penguins

Pittsburgh, PA

$34.9K - $44.2K a year

Partner with the Technology Department to address the needs of the business. Continue to grow in your knowledge of technology and providing a high-level of customer service. Log calls and related content in Spiceworks (Service Des...

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HHS Service Desk Technician

Saic Motor

COOKEVILLE, TN

Provide excellent customer service to professional end users. Provide front line technical support to local and remote users via calls, chat, email, and online support and service requests. Utilize technical skills, historical rec...

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Service Desk Specialist (myColorado) Remote From Anywhere In Colorado

State Of Colorado Job Opportunities

Colorado, United States

$58,596 - $65,000 a year

Providing Tier I support and customer assistance for a mobile application.. Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems. Install the myColorado software on supported d...

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Service Desk Agent

Smile Brands

Plano, TX

$25 an hour

Provides Level 1 technical support via telephone to clinical and business end-users experiencing issues with connectivity, telephony, software, hardware, peripherals, and smart devices. Leverages the IT ticketing system to documen...

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Service Desk Agent - Entry Level - Remote

Unisys

Sylvania, PA

$34K - $43.1K a year

Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc)#LI-KD1You will be successful in this role if you have: Typically requires: High School diploma (Associate's Degree, pro...

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Manager, Service Desk

Cresco Labs

Chicago, IL

$88.1K - $111K a year

Responsible for managing day-to-day operations of the Service Desk team, overseeing support for Retail, HQ, and Operations facilities. Establish and enforce score-card metrics; monitor ticket documentation to identify common trend...

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Engineering Program Manager, Enterprise Technology Services

Corporate Functions

Sunnyvale, CA

You will manage the end-to-end project lifecycle for large and complex programs. You will also manage program risk identification and resolution to keep programs on track and able to deliver planned outcomes. You will prepare and...

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Service Desk Analyst

Medsphere

United States

$35.3K - $44.6K a year

Provide professional and courteous customer service to hospital and ambulatory Phoenix Health Systems customers. Field incoming calls, email, and support portal cases for technical and software troubleshooting. Document all pertin...

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Service Desk Analyst I

Doosan Bobcat North America

West Fargo, ND

Join our team!

Receiving phone calls, chats, electronic forms, and walk-up customer support. Logging Tickets & Managing workload within the ITSM Service Desk software solution. Service Request fulfillment. Incident resolution or providing work a...

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IT Service Desk Manager

Vbb

Indianapolis, IN

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

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PLM Engineering Program Manager, Enterprise Technology Services

Corporate Functions

Sunnyvale, CA

You will manage the end-to-end project lifecycle for large and complex programs. You will also manage program risk identification and resolution to keep programs on track and able to deliver planned outcomes. You will prepare and...

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Service Desk QA Team Lead

Doosan Bobcat North America

West Fargo, ND

Join our team!

Monitor and assess the quality of customer interactions across contact center channels including chat, phone, and electronic forms. Provide training and onboarding to new and existing team members in the areas of customer service,...

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Service Desk Technician I

Delta Dental Of Colorado

Colorado, United States

$49,608 - $55,390 a year

1 3 years of experiencing working in a Service Desk environment. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Strong troubleshooting and problem resolution skills. Str...

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Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

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What are the top cities open Technology Service Desk jobs?

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What companies are hiring for Technology Service Desk jobs?

The top companies hiring now for Technology Service Desk jobs are BNY Mellon, Fisher Investments, Pomeroy - 3.1,

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