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Technology Service Desk jobs

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TIER 1 - TECHNICAL SERVICE DESK ADMINISTRATOR (12HRS SHIFTS)

Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/sy...

CompanyLeidos
AddressReston, VA
CategoryInformation Technology
Salary$49,400 - $89,300 a year
Job typeFull-time
Date Posted 2 months ago See detail

Tier 1 - Technical Service Desk Administrator (12hrs Shifts)

Leidos

Reston, VA

$49,400 - $89,300 a year

Responsible for interacting with customers to handle service inquiries and problems. Implement, troubleshoot and maintain IT systems. Independently and rapidly distinguish isolated user problems from enterprise-wide application/sy...

2 months ago seen See more...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

2 months ago seen See more...

IT Service Desk Technician

Turner Staffing Group

Winnemucca, NV

Works at the Help Desk receives Help Desk tickets and telephone calls focusing on answering computer user requests for assistance, problem solving with a goal of first call resolution, providing troubleshooting and resolving of so...

2 months ago seen See more...

IT Service Desk Analyst

Phelps Law

Des Moines, IA

Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, provide support to the Dotdash Meredith staff, including desktop support issues primarily on-site, and remotely as needed. Support may take place in...

2 months ago seen See more...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

2 months ago seen See more...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

2 months ago seen See more...

Manager, IT Service Desk | Denver, CO

Optiv

Denver, CO

$80,300 - $123,100 a year

This position will be hybrid and is required to be in-office up to 4 days per week. Manage the service desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train, develop and...

2 months ago seen See more...

Integrated Service Desk Technician

Caci

Chantilly, VA

Provides first level support for inbound incidents and Service Requests Provide front line phone and email support related to system and application issues. High comfort level working with technology at a fast pace. Ability to qui...

2 months ago seen See more...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

2 months ago seen See more...

Service Desk Analyst

Simpson Thacher & Bartlett Llp

New York, NY

$65,000 - $95,000 a year

Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expert knowledge of "STB applications", such as MS Windows 10, Outlook, MS Office, Worksite, Diaries, IE,...

2 months ago seen See more...

Global Service Desk (GSD) Technician I (Part Time)

Cyrusone, Llc.

Chandler, AZ

$35.6K - $45.1K a year

Provide exceptional customer service to all customers that lead to an exceptional customer experience Is the initial point of contact for all customer inquiries (phone/email/chat) Verifies contacts against a database to ensure con...

2 months ago seen See more...

Sr. Service Desk Analyst

Cannondesign

Los Angeles, CA

$37.82 - $47.27 an hour

Provide end user support for local and remote users. 70% of the responsibilities revolve around level 1, level 2 and level 3 support tickets and troubleshooting. Beyond end support, responsible for application support, configurati...

2 months ago seen See more...

Service Desk Support Analyst (IT Support Tech)

Colson Group Holdings Llc

Three Oaks, MI

Cyber Security Programs. IT Equipment (Servers, Networks, Telecom, Cloud). IT Infrastructure Hardware Experience....

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Service Desk Analyst

Teksystems

Green Bay, WI

You should be able to work in a fast-paced and constantly changing team environment and possess strong organizational skills with exceptional follow-through and attention to detail. You will be responsible for reviewing service de...

2 months ago seen See more...

Splunk Administrator/Developer, Enterprise Technology Services

Apple

Sunnyvale, CA

SummaryKey Qualifications3+ years of experience in Information Technology field2+ year of experience as Splunk administrator or developer for large enterprise environmentExperience with Splunk apps development and managementHands-...

2 months ago seen See more...

HIT Service Desk Analyst I

Advocate Aurora Health

Oak Brook, IL

Provides initial support troubleshooting, answering questions and resolving basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status and applications. Gathers information a...

2 months ago seen See more...

Service Desk Technician

Freed Maxick Cpas P C

Buffalo, NY

$22 - $24 an hour

Participate in internal Service Desk following ITIL framework Provide first contact support of incoming requests to the Service Desk via telephone or Service Desk software to ensure courteous, timely, and effective resolution of e...

2 months ago seen See more...

Senior Service Desk Analyst

Saicon Consultants Inc

Richmond, VA

4 years experience working in an IT Service Desk in a leadership role. Team Lead experience. Professional experience in a work environment supporting Windows 10 and Windows 11. Experience working with a Service Desk ticketing sys...

2 months ago seen See more...

IT Service Desk Specialist

Russell Tobin

South Jordan, UT

While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a t...

2 months ago seen See more...

IT Service Desk - Client Success Specialist

Thinkhire Llc

Jacksonville, FL

This involves overseeing communication flows, ensuring timely and accurate responses, and fostering a positive and engaging environment for both team members and clients. Training Develop and maintain a comprehensive training ch...

2 months ago seen See more...

Senior Service Desk Engineer (26463)

Dahl Consulting

Minnesota, United States

Provide great customer service and communicate clearly with non-technical and technical users and staff. Follow support process and guidelines as designed. Provide support for user problems relating to hardware, software applicati...

2 months ago seen See more...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

2 months ago seen See more...

Staff Accountant, Technology Services

Milestone Business Solutions, Inc

Carmel, IN

A creative problem solver? Motivated by helping others achieve their vision? Comfortable not taking yourself too seriously? Provide implementation and onboarding services for our new and existing accounting clients. Work with the...

2 months ago seen See more...

Service Desk Analyst I

Knitwell Group

Pataskala, OH

$19.50 an hour

Provide tier 1 technology support to associates working in our stores and corporate offices. Escalate support issues to appropriate technical staff. Submit vendor service requests for the Point of Sale (POS) and other break-fix pr...

2 months ago seen See more...

(Hybrid) E-Commerce Administrator - Information Technology Services

West Virginia University

Morgantown, WV

$71K - $89.8K a year

37.5-hour work week. 13 paid holidays (staff holiday calendar). 24 annual leave (vacation) days per year or more based on years of service (employee leave). 18 sick days per year (for when youre ill, for when you need time to car...

2 months ago seen See more...

IT Senior Service Desk Lead

Precise Systems

Crane, IN

Management of Service Desk tasking and staff. Supporting ticket management, assignment, and escalation from Tier 1-3 using a ticketing system. Maintaining professional relationship with all customers and clients in a very busy cal...

2 months ago seen See more...

Service Desk Analyst

Encova Insurance

Charleston, WV

Associate Degree in Computer Science, Business Administration, or related fields preferred. ITIL Certification or knowledge of IT Service Management processes desired. Effective customer service skills, including active listening....

2 months ago seen See more...

Senior Service Desk Analyst

Teksystems

Chicago, IL

Provides systems analysis support to clients; analyzes and determines computing needs and makes recommendations on appropriate tools (hardware, software, peripherals). Installs, configures and maintains computing tools, provide...

2 months ago seen See more...

Service Desk Specialist I

Bagel Brands

Denver, CO

$21 - $23 an hour

Provide first level support in person, over the phone, or via remote access for the In Store and Support Center Team Members. Answering phones, service requests, and incidents in a timely manner while providing excellent customer...

2 months ago seen See more...

Service Desk Analyst 1

Cts

Trumbull, CT

$50,000 a year

Responds to rotating after-hours emergency calls. Become familiar with each client and their respective applications. Learn fundamental operations of commonly used software, hardware, and other equipment. Follow standard Service D...

2 months ago seen See more...

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What are the top cities open Technology Service Desk jobs?

There are open Technology Service Desk jobs in several cities including Boston, Nashville, New York, Wilmington, Detroit, Lake Mary, Roswell, Dallas, Beachwood, Pittsburgh, Pennington, Sacramento, Chicago, Willcox, Tampa,

What companies are hiring for Technology Service Desk jobs?

The top companies hiring now for Technology Service Desk jobs are BNY Mellon, Fisher Investments, Pomeroy - 3.1,

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