Convergence Networks jobs

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SERVICE DESK ADMINISTRATOR

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...

CompanyConvergence Networks
AddressLansing, MI
CategoryInformation Technology
Salary$18 - $22 an hour
Job typeFull-time
Date Posted 2 weeks ago See detail

Service Desk Administrator

Convergence Networks

Lansing, MI

$18 - $22 an hour

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...

Internal System Administrator

Convergence Networks

Lansing, MI

Act as the primary escalation point for our internal users, handling internal-facing service tickets that require a higher technical skillset, or simply more time than our service desk staff can provide. Responsible for maintenanc...

Sr Internal System Administrator

Convergence Networks

Portland, OR

Act as the primary escalation point for our internal users, handling internal-facing service tickets that require a higher technical skillset, or simply more time than our service desk staff can provide. Responsible for maintenanc...