Technical Support Lead jobs in Chicago, IL

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TECHNICAL SUPPORT REPRESENTATIVE

Act as the first point of contact on the customer journey, supporting customers through Zendesk tickets and over the phone as needed. Consult and guide customers through diagnostic and troubleshooting processes, to determine steps...

CompanyDozuki
AddressRemote
CategoryInformation Technology
Salary$40.9K - $51.7K a year
Job typeFull-time
Date Posted 2 months ago See detail

Technical Support Representative

Dozuki

Remote

$40.9K - $51.7K a year

Act as the first point of contact on the customer journey, supporting customers through Zendesk tickets and over the phone as needed. Consult and guide customers through diagnostic and troubleshooting processes, to determine steps...

Technical Support Engineer

Techryde Inc

Remote

$50,472.57 - $60,784.17 a year

Support Query Handling: Provide timely and effective Technical Support to restaurant clients, addressing their queries and issues via phone, email, or ticketing system. SLA Management: Monitor and manage service level agreements (...

Producer Technical Support Analyst

Howden Group Holdings

Remote

$49K - $62K a year

Customer Support: Provide prompt and courteous Technical Support to insurance agents and brokers through phone calls, emails, and other correspondence channels. System Training: Train insurance agents and brokers on the proper use...

Manager, Technical Support

Powerschool Group Llc

Remote

$65,000 - $90,000 a year

Monitors and drives supervisors and staff performance. Works to increase team efficiency and effectiveness. Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans,...

Technical Lead FS Java

Techsur Solutions Llc

Herndon, VA

$140,000 - $150,000 a year

Job Title: Sr. Technical Lead (Full-Stack Java Developer)Location: Fully RemoteSalary: DOE + full benefitsClearance: Active DHS Public Trust (or ability to obtain)TechSur Solutions is a digital services company whose mission is to...

Engineering Tools Technical Support Analyst - JIRA, Bitbucket, Confluence

Bae Systems

United States

Design, operation and support of Software Engineering Tools. Administration and operational support of multiple Software Engineering application environments across BAE Systems. Troubleshoot performance, availability and overall h...

Technical Support Representative - Tier 1

Granicus

Remote - Oregon, United States

Respond to customer inquiries via phone, email, or chat to provide technical assistance and support for Granicus applications.. Resolve customer inquiries by utilizing troubleshooting techniques, providing guidance and instructio...

Technical Support / Customer Service Representative

Webhelp

United States

$27.6K - $34.9K a year

Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broa...

Technical Support Specialist - Robotics

Branex Group

Michigan, United States

Up to $35 an hour

Discuss, diagnosis, and resolve issues related to repairing robots (including operational and process issues) as reported by customers and/or Service Engineers. Answer Technical Support requests (via phone call, email, or webchat)...

Technical Support Rep

Mitek, Inc.

Largo, FL

Receive incoming customer issues in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite and help the customer resolve those issues by: Researching previous customer...

Lab IT Technical Support Specialist

Biomérieux

Chicago, IL

A family-owned company, bioMrieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve publi...

Technical Support Representative, NoveList

Ebsco Information Services

Remote - Massachusetts, United States

Address setup and support needs for NoveList products via email, chat, and phone with an emphasis on excellent customer service.. Provide technical information support for sales, marketing, and product management. Contribute to in...

Full Time Support Lead - Charlleston WV

Five Below

South Charleston, WV

$26.8K - $33.9K a year

Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented Ensures all associates and managers are Wowing the Customer th...

Support Lead Part Time - 6173/Clearwater Mall

Five Below

Clearwater, FL

Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented Ensures all associates and managers are Wowing the Customer th...

Technical Support Engineer

The Cbord Group, Inc.

United States

$25 - $27 an hour

Issue Ownership: Take full responsibility for customer-reported issues, ensuring they are resolved in a timely and effective manner. Problem Solving: Research, diagnose, troubleshoot, and identify solutions to resolve system issue...

Technical Lead

Atec Wireless

Remote

$40 - $50 an hour

Dental insurance. Health insurance. 8 hour shift....

Technical Lead, Frontend, CRM

Hubspot

United States

Partner with their triad (Product Manager and Product Designer) to design, scope, and deliver solutions to help our customers manage and grow their businesses.. Manage a small team of engineers while still making individual contri...

Technical Support Coordinator

St. Edward'S University

Texas, United States

Medical & Rx Coverage - Blue Cross Blue Shield (HSA & FSA Available)Dental - Guardian DentalVision - Guardian/Davis Vision PlanShort Term Disability (STD) Insurance Long Term Disability (LTD) Insurance Life & Accidental Death & Di...

Technical Support Specialist - Now Hiring

Rollins College

Florida, United States

15 Days - Paid Time Off (vacation, sick and personal time). 10 Days - Paid Holidays. 5 Days - Paid College Closure Days. Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire). 100% Employer-Funded...

Technical Support - Plumbing Helpdesk ( REMOTE )

Facilities Resource Group

Michigan, United States

$18 - $22 an hour

LOCATION: Remote. STARTS: ASAP upon approval. PAY: $16 - $22 / Hour (BOE). TYPE: Full Time / Permanent + Benefits. HOURS: 40 50 / Week. SCHEDULE: Mon Fri, 1st Shift (5a-2p OR 8a-5p). Answer high volume of inbound calls profess...

Technical Support Associate

Secureframe

Remote

$56.9K - $72K a year

Be a technical product knowledge expert on our platform with guidance from team members. Use your technical aptitude and customer service skills to resolve questions and issues for users. Provide timely and accurate responses to c...

Technical Support Specialist

Minute Media

Remote

$55,000 - $65,000 a year

Provide Technical Support on a day-to-day basis for customers, platform users, and Internal Company teams. Take ownership and initiative to navigate towards resolutions, which include research, troubleshooting, and following stand...

ATM Technical Support Specialist

Pai - A Brink's Company

Montana, United States

Preform related duties as business needs present themselves, within your scope of practice....

Technical Support Specialist

Ariana Solutions

Remote

$20.47 - $24.00 an hour

Customer-obsessed, with a passion for delivering the best possible customer experience. Collaborative communication, organization, prioritization, and time management. Proven problem-solving and analytical orientation with the abi...

Technical Support Specialist

Barry Wehmiller Companies Inc

Minnesota, United States

$54.8K - $69.3K a year

Provide comprehensive support and adeptly resolve technical issues via phone, email, and various electronic channels. Demonstrate proficiency in online troubleshooting, modification, and explanation of Programmable Logic Controlle...

Spanish/English Technical Support Representative

Blogic Systems

Remote

$15.50 - $20.50 an hour

8 hour shift....

Technical Support Representative Level II

Health Ipass

Remote

$60,000 - $70,000 a year

Manages complex inbound and outbound requests; selects and explains the best solution to solve Technical Support inquiries. Use critical thinking skills and work with internal and external resources to analyze data and determine r...

Technical Support Tier 1 & 2

Dynamic Computing Services

Reston, VA

$50,000 - $75,000 a year

$50K - $75K. This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applicati...

GIS Technical Lead/ Delivery Lead/ Delivery Manager

Techspace Solutions

Remote

$88.9K - $113K a year

Understand the development in the various commercial GIS platforms and ensure the implementations and GIS solutions from Cyient are aligned to the same. As part of GIS implementation program kick-off, anchor and lead technical wor...

Sales support for technical products - Westside, United States - Apex Solutions

Apex Solutions

United States

A motivated sales team and open working atmosphere for good collaboration. Opportunities for further education to expand your technical knowledge and pursue professional interests. Flexible working hours including flextime, mobile...