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CYBER CASE MANAGEMENT/SERVICE DESK AGENT

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

CompanyPeraton
AddressArlington, VA
CategoryInformation Technology
Date Posted yesterday See detail

Cyber Case Management/Service Desk Agent

Peraton

Arlington, VA

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

yesterday seen See more...

IT Service Desk Analyst

Wis-Pak

Hattiesburg, MS

$57.1K - $72.3K a year

401(k) matching. Dental insurance. Health insurance. Life insurance. Paid time off. Vision insurance. 2 years. 3 years. Monday to Friday. High school or equivalent (Required). Help desk: 3 years (Required). IT support: 2 years (Re...

4 days ago seen See more...

Service Desk Associate - Entry Level

Sebastian Tech Solutions

Jonesboro, AR

$17.71 an hour

Minimum 1 year of technical support experience in a call center environment. Proven hardware/software troubleshooting experience. Proven experience providing effective and professional communication, addressing moderately complex...

5 days ago seen See more...

IT Service Desk Student Worker

Sam Houston State University

Huntsville, TX

Provide timely, consistent, and quality technical support for SHSU constituents experiencing technology issues and maintain accurate and thorough records of all interactions. Maintain confidentiality and security of data observed...

6 days ago seen See more...

IT Service Desk Associate - Arlington, United States - Fisher Investments

Fisher Investments

United States

Provide support to computer and telecom incidents, desktop (hardware/software), third-party software/hardware applications, and home office configurations. Resolve complex PC and network problems. Advocate for the end-user and thi...

7 days ago seen

Service Desk Analyst I

Ben E Keith

Fort Worth, TX

Record and manage open incident entries in the I.T. Incident Log in order to track the issues to resolution.. Take corrective action to resolve data processing problems either directly or by notifying I.T. and/or vendor support pe...

7 days ago seen See more...

Service Desk Analyst

Omni Hotels Resorts

Dallas, TX

Rapidly respond to online and phone inquiries from properties Provide support on all IT and computer systems within the organization Assist in monitoring all computer systems within the organization that are operational throughout...

7 days ago seen See more...

Service Desk Analyst 2

Intuit

New York, NY

We operate by caring and creating experiences that reflect the Intuit brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on...

a week ago seen See more...

Service Desk Agent I

V2X

Remote - United States

100% phone support (inbound and outbound) . Provide first level support (phone and email) assisting users by providing superior quality support and service information to users. . Actively resolve and/or escalate incidents and ser...

a week ago seen

Front Desk Guest Service Representative

Doubletree By Hilton

Springdale, AR

$13.00 - $13.50 an hour

Dental insurance. Flexible schedule. Health insurance. Vision insurance. 4 hour shift. 8 hour shift. Day shift. Evening shift. Holidays. Night shift. In-person. Springdale, AR 72762: Relocate before starting work (Required)....

2 days ago seen See more...

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

a week ago seen See more...

Service Desk Agent

Contact Government Services, Llc

Houston, TX

$53.7K - $68K a year

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...

a week ago seen See more...

Enterprise Service Desk Technician

Ars Aleut Construction

San Antonio, TX

Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting, and documenting the steps taken to resolve an incident. Provides basic knowledge and support on MicroSoft operat...

2 weeks ago seen See more...

Service Desk Supervisor

Saic Motor

STERLING, VA

Manage Service Desk Agents and Dispatch processes in support of all CBP and Border Patrol sites.. Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch Chiefs, and...

2 weeks ago seen See more...

Service Desk Agent

Saic Motor

Remote - Tate, GA

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

2 weeks ago seen See more...

Service Desk Agent

Saic Motor

Remote - Texas, United States

Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia. Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure...

2 weeks ago seen See more...

Technician I, Service Desk - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Provide quality technical assistance, support and education for incoming queries and issues related to computer systems, software, hardware and technical business processes. Quickly and correctly troubleshoot and resolve common is...

2 weeks ago seen See more...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

2 weeks ago seen See more...

Service Desk Associate - Columbia, United States - FEI Systems

Fei Systems

United States

Build rapport and elicit problem details from nontechnical or technical customers. Provide timely, efficient and pleasant follow up to user questions or issues. Communicate customer priorities regarding incidents and problems to s...

2 weeks ago seen See more...

Technician I or II - Service Desk - 2 Positions to be Filled

Sam Houston State University

Huntsville, TX

Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdfOccupational Category:Technical/Para-ProfessionalDepartment:IT EngagementDivision:Information TechnologyOpen Date:03/08/2024Open Unti...

2 weeks ago seen See more...

Service Desk Associate

River City Bar Grill

Titusville, FL

Greet and check guests in Customer service, phone and computer skills Multitasking Ability to answer questions about specials, promotions, discounts and services available Performing opening/closing duties Balance cash, receipts a...

2 weeks ago seen See more...

service desk technician in portola ca.

Spherion

Portola, CA

$19.00 - $25.00 per hour

This relates to all technology, to include: workstations, servers, printers, networks, and vendor ... specific hardware and software.Responsibilities:IT Support relating to technical issues involving Microsoft?s core business appl...

2 weeks ago seen See more...

IT Service Desk Technician

Elmet Technologies Llc

Euclid, OH

Building, deploying, and support of Windows workstations including laptops, desktops, and engineering workstations, as well as servers. Troubleshoot and resolve complex hardware and software issues related to desktops, laptops, pr...

3 weeks ago seen See more...

Front Desk Agent/Guest Services

Holiday Inn Express And Suites

Santa Ana, CA

$17 an hour

Part time availability for 3:00 pm -11:00 pm shift. Greet guests in a friendly and professional manner upon arrival. Inform guests of the hotel's facilities and provide a map at the time of registration. Handle guest check-ins and...

2 days ago seen See more...

Sr. Manager, IT Service Desk

University Of Miami

Miami, FL

Leads a team of endpoint solutions engineers to design, implement, and support endpoint infrastructure across the organization.. Develops and implements endpoint security strategies, policies, and procedures to mitigate security r...

3 weeks ago seen See more...

Full Time Patient Service Representative (Front Desk) Medina

University Hospitals Urgent Care

Medina, OH

$30.6K - $38.7K a year

Greet patients and provide instructions to all visitors in a polite and professional manner. Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/col...

4 days ago seen See more...

IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

3 weeks ago seen See more...

Guest Service Representative/Front Desk

Holiday Inn Express And Suites

West Memphis, AR

From $12 an hour

Perform all check-in and check-out tasks. Manage online and phone reservations. Inform customers about payment methods and verify their credit card data. Register guests collecting necessary information (like contact details and e...

4 days ago seen See more...

Weekend - Service Desk

Teksystems

Tacoma, WA

This position functions as a central point of contact and escalation for customer needs relating to personal computers, peripherals, software, network and system needs. Experience coming from an ITIL aligned organization that has...

3 weeks ago seen See more...

Service Desk Technician-Corpus Christi, TX-2530

Directviz Solutions, Llc

Corpus Christi, TX

Working knowledge and experience with MS Windows 10. Working knowledge and experience with MS Office 20XX and up. General working knowledge and experience with printers. Desktop/printer troubleshooting skills. Active Directory Use...

3 weeks ago seen See more...

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What are the top cities open Service Desk jobs?

There are open Service Desk jobs in several cities including Orange, New York, Seattle, Baltimore, Columbus, Phoenix, Houston, Denver, Boise, Austin, Jacksonville, Fort Worth, Ballwin, Everett, Hartford,

What companies are hiring for Service Desk jobs?

The top companies hiring now for Service Desk jobs are 360 IT Professionals, AeroVironment, Inc., American Foods Group, LLC, American Foods Group, LLC, Amsurg, Brick Bodies Fitness Services Inc, CORSERVA INC., Custom Computer Specialists, Davis Powers Inc., Doggy Day Care Grooming & Boarding, FOCUSED HR SOLUTIONS LLC, GLOTECH, Inc., GLOTECH, Inc., HomeGoods,

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