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SERVICE DESK / HELP DESK ANALYST - ACTIVE TOP SECRET REQUIRED
You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...
| Company | General Dynamics |
|---|---|
| Address | Washington, DC |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | 3 weeks ago See detail |
Service Desk / Help Desk Analyst - Active Top Secret required
General Dynamics
Washington, DC
You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...
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- View all General Dynamics jobs - jobs in Washington, DC
IT Service Desk Specialist
Brown Technologies Inc.
Jackson, MS
Serve as the first point of contact for ERDC lab customers seeking Information Technology related assistance on the ERDC Research Network. Provide end user support for desktop and notebook systems. Interact with users daily and as...
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- View all Brown Technologies Inc. jobs - jobs in Jackson, MS
Service Desk Specialist
Resource Management Concepts Inc
Crane, IN
Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...
3 weeks ago seen See more...
IT Service Desk Specialist II - AFMRA
Netimpact Strategies
San Antonio, TX
Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address com...
3 weeks ago seen See more...
- View all Netimpact Strategies jobs - jobs in San Antonio, TX
IT Service Desk Specialist
Precise Systems
Crane, IN
Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...
3 weeks ago seen See more...
- View all Precise Systems jobs - jobs in Crane, IN
Service Desk & EUC Support Technician
Excell
Salt Lake City, UT
Provide business user / desktop / laptop support. Provide help line support. Take phone calls from the client users. Attend to calls on Service Desk hotline. Resolve desktop hardware and software issues of client users. Perform de...
3 weeks ago seen See more...
- View all Excell jobs - jobs in Salt Lake City, UT
Service Desk Agent (Hybrid) - Greenville, SC
Vetjobs & Military Spouse Jobs
Greenville, SC
This is a hybrid onsite/remote opportunity where you will report to Epsilon's corporate location in Greenville, SC and have the flexibility to work from home based on business needs.. As a member of the Service Desk Agent team, y...
3 weeks ago seen See more...
Entry Level Service Desk Engineer
Orsini Specialty Pharmacy
Elk Grove Village, IL
Bachelors Degree in Information Technology, Computer Science, Management Information Systems, related field or equivalent experience. MCSE, ITIL and Cisco certifications preferred. Prior experience in the healthcare, pharmacy, or...
3 weeks ago seen See more...
Service Desk Team Leader II
Stefanini Group
Remote - Oregon, United States
Create a cohesive team environment through consistent management. Coach and counsel of direct reports including providing feedback including positive recognition, conduct performance evaluations, training, mentoring and handling d...
3 weeks ago seen See more...
- View all Stefanini Group jobs - jobs in Oregon State
Service Desk Technician
Penn Foster Group
Chandler, AZ
Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...
3 weeks ago seen See more...
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Service Desk Analyst
Kubota
Gainesville, GA
Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and pro...
3 weeks ago seen See more...
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Service Desk Technician Level 3 - MSP
Valeo Networks
Phoenix, AZ
3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...
3 weeks ago seen See more...
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Service Desk Technician (hybrid, overnight shift)
Oneneck It Solutions
Gilbert, AZ
Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...
3 weeks ago seen See more...
- View all Oneneck It Solutions jobs - jobs in Gilbert, AZ
Systems Admin/Service Desk Technician
Spathe Systems
Fayetteville, NC
Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...
3 weeks ago seen See more...
- View all Spathe Systems jobs - jobs in Fayetteville, NC
IT Service Desk Support Analyst
Zoom Tan
Naples, FL
This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...
3 weeks ago seen See more...
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Service Desk Technician
Marken
Durham, NC
Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...
3 weeks ago seen See more...
- View all Marken jobs - jobs in Durham, NC
Service Desk Technician
Infopeople Corporation
Fort Myers, FL
This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...
3 weeks ago seen See more...
Service Desk Swings Shift Supervisor (1400 to 2200) with TS/SCI
General Dynamics Information Technology
Colorado Springs, CO
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.View information about benefits and our total rewards program. Together with our client...
3 weeks ago seen See more...
Service Desk Support Analyst
Frontline Managed Services
Saint Louis, MO
You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...
3 weeks ago seen See more...
Service Desk Technician - ITIL Methodology
Raag Solutions
Raleigh, NC
Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...
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Service Desk Technician
Interbase Corporation
Raleigh, NC
HiI am looking for Service Desk Technician.Skills:Experience providing excellent customer service skills using ITIL methodologyExperience working in a call center environment and Service Desk roleServiceNow experienceHDI Support...
3 weeks ago seen See more...
- View all Interbase Corporation jobs - jobs in Raleigh, NC
Service Desk Technician I
Wurth Industry Of North America
Birmingham, AL
Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...
3 weeks ago seen See more...
Service Desk Technician
Antero Technology Services
Colorado Springs, CO
The Service Support Center is staffed 24x365; you might support either Days, Swings, or Nights. Actively participate in a collaborative team environment, trading knowledge with teammates. Resolve technical problems and answer ques...
3 weeks ago seen See more...
Service Desk Analyst I
Ps Logistics
Birmingham, AL
Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment. Analyze, troubleshoot, diagnose, and repair hardware and software issues. Assist in user manageme...
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Service Desk Technician - Experienced
5X5 Telecom
Pasadena, CA
End-User Exceptional Support: Respond to incoming technical support requests via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, and network issues for end-users. Provide step-by-step guidance and...
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- View all 5X5 Telecom jobs - jobs in Pasadena, CA
Service Desk Analyst
Juno Search Partners - Open Positions
Wayne, PA
Engage customer base through the detailed intake of calls into the Service Desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to th...
3 weeks ago seen See more...
Service Desk Technician
Chas
Spokane, WA
Medical, Dental, & Vision Insurance. Paid Time Off (PTO) - up to 6 weeks of PTO per year. Childcare Stipend - contribution of $5,000 per year to the employee's dependent care spending account. Loan Reimbursement - reimbursement fo...
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Service Desk Representative
Florida State University
Tallahassee, FL
Provides direct support in a call center environment, providing phone coverage, basic troubleshooting, call routing, ticket entry/processing, ticket escalation, customer and client satisfaction and follow-up calls and email.Provid...
3 weeks ago seen See more...
Service Desk Analyst I (Information Technology - College of Medicine)
Florida State University
Tallahassee, FL
Responsible for troubleshooting computer hardware and software for solutions. Assists in analysis and development of procedures involving computing and network issues. Assists with the administration of network servers, including...
3 weeks ago seen See more...
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