Service Desk Specialist jobs in District of Columbia

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SERVICE DESK SPECIALIST

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

CompanyInserso
AddressWashington, DC
CategoryInformation Technology
Salary$39.5K - $50.1K a year
Job typeFull-time
Date Posted 2 months ago See detail

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Service Desk Analyst 2

Intuit

Washington, DC

...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

Customer Service Representative/Furniture Inventory Specialist

Gap Solutions Inc

Washington, DC

Track all work request activities and be prepared to provide the customers and client with the current work order status. . Responsible for notifying the client when service requests are not completed within the required time fram...

Loan Servicing Specialist – Washington, DC

Latino Economic Development Center

Washington, DC

$52,564 - $61,008 a year

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Professional development assistance. Tuition reimbursement...

Litigation Docket & Court Services Specialist

Barnes & Thornburg Llp

Washington, DC

$60.8K - $76.9K a year

401(k). 401(k) matching. Dental insurance. Disability insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Parental leave. Referral program. Vi...

Administrative and Client Services Specialist (Legal Services, Process Serving)

Alma

Washington, DC

$18 - $26 an hour

Day shift. Monday to Friday. Are you open to a part-time training schedule to start at $18 an hour? Are you fully able and willing to commute to downtown DC as needed? Are you fully authorized to work in the US? Are you open to be...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

Help Desk Specialist II

Watermark Risk Management International

Washington, DC

$70.7K - $89.5K a year

OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. Software installation and support of commercial software and relate...

Help Desk Specialist II

System High Corporation

Washington, DC

$77.5K - $98.1K a year

This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this j...

Access Services Specialist - Georgetown University Library

Georgetown University

Washington, DC

$38,022 - $43,295 a year

High School diploma BA/BS preferred 1 to 2 years of library experience Thorough knowledge of standard library practices and procedures Familiarity with the role of academic libraries meeting the information needs of students, fa...

Help Desk Specialist

Intepros Federal

Washington, DC

$60,000 - $70,000 a year

Experience with ServiceNow Ticketing System 1-3 years' experience preferred Excellent oral and written communication skills Excellent customer service skills Call desk and/or Help desk experience Ability to multi-task and perform...

Help Desk Specialist II

Nuaxis Innovations

Washington, DC

$58,000 - $59,000 a year

Provide onsite desk-side and remote technical support. The onsite support may require local travel. Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in. Log a service ticket for every customer...

Seasonal Social Services Specialist

Bread For The City

Washington, DC

$65,000 - $75,000 a year

Provide immediate Social Services resources/referrals, or follow-up calls, when appropriate; Provide brief, supervised case management support for patients who need help with concrete social service needs, including My Health GPS...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

Information Technology Specialist (Network Services)

Us Peace Corps

Washington, DC

$132,860 - $191,900 a year

Provide architecture, design, implementation, and administration for all network security applications and appliances such as Palo Alto Firewalls, Cisco Firewalls, etc. Managing, storing, and tracking Firewall changes and security...

Human Resources Specialist: Staffing Support Services

The Tatitlek Corporation

Washington, DC

$48 an hour

Qualifying applicants/employees. Assist in qualifying applicants for advertised positions within USA Staffing and by name requests in accordance with NGB and OPM policy/instructions. The contractor must have knowledge of OPM or NG...

Sr. Specialist, Library and Information Services (on-call)

Mathematica Policy Research

Washington, DC

$70 an hour

Conduct high-level research and complex literature searches in support of narrative and systematic literature reviews, environmental scans, and citation processing for projects and proposals. Support business unit staff with devel...