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Operation Service Manager jobs in Somerville, MA

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CUSTOMER SERVICE MANAGER

Strategic Leadership: Develop and execute a comprehensive Customer Service strategy aligned with the company's goals, aiming to exceed customer expectations, and to improve satisfaction, loyalty, and retention. Team Management: Hi...

CompanyBriohealth Solutions Inc
AddressBoston, MA
CategoryReal Estate
Salary$84K - $106K a year
Job typeFull-time
Date Posted 5 days ago See detail

Customer Service Manager

Briohealth Solutions Inc

Boston, MA

$84K - $106K a year

Strategic Leadership: Develop and execute a comprehensive Customer Service strategy aligned with the company's goals, aiming to exceed customer expectations, and to improve satisfaction, loyalty, and retention. Team Management: Hi...

5 days ago seen See more...

Regional Operations Manager - Janitorial

Flagship Facility Services Llc

Somerville, MA

$70,000 - $80,000 a year

Manages the day-to-day operations, and performance of contractual and extra-contractual work. Ensures the inventory of supplies, and equipment is adequate to meet current and foreseeable requirements. Develop and deliver sales pre...

2 months ago seen See more...

HR Operations Reporting & Data Manager

Biospace

Cambridge, MA

Collaborate with cross-functional teams to extract specialized reports and data sets, delivering precise and relevant information that supports specific strategic initiatives and operational needs in the US and Canada.. Develop an...

2 weeks ago seen See more...

STUDENT RECORDS FUNCTIONAL ANALYST, Enrollment Services Operations

Boston University

BOSTON, MA

This position is responsible for the business and functional analysis of packaged and custom applications used to enable processes supporting over 37,000 STUDENT RECORDS maintenance. Across the 9 departments of ENSA, we are dedica...

5 days ago seen See more...

Technical Program Manager(CTO Operations and PMO)

Analog Devices

Boston, MA

Work closely with project sponsor, technical lead and cross-functional teams to develop project plans (scope, work-breakdown/milestones, timelines) and manage to these plans within budget and schedule. Collaborate with internal te...

7 days ago seen See more...

Sr Manager of Payroll Operations

Cei Group

Watertown, MA

The person in this role will also be asked to bring a focus on process excellence and improvement as we continue to evolve our service and solutions.Responsibilities:Lead and manage the payroll department, including hiring, traini...

5 days ago seen See more...

Rooms Operations Manager - A1

Marriott

Boston, MA

Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILEEducation and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related pro...

2 weeks ago seen See more...

IRT Operations Manager

Biogen

Cambridge, MA

$119K - $151K a year

IRT System and Process Owner:Day-to-day operational management of IRT (IXRS, RTSM) system providers including integrations from acquisitions.Collaborates with key process partners in the sourcing, evaluation as well as audit/quali...

a month ago seen See more...

Conference Services Manager

Le Meridien Boston Cambridge

Cambridge, MA

An understanding of both monthly forecasting and the annual budget process. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfactio...

2 months ago seen See more...

Assistant Operations Manager

Yarzin Sella Inc

Cambridge, MA

$79,500 - $83,500 a year

Lead Identify and bring forward areas of opportunity to increase efficiency and operational production. Provide weekly/monthly reporting metrics to the Operations Manager in a timely manner by keeping them informed on high level m...

2 months ago seen See more...

Admissions Operations and CRM Manager-Admissions and Recruitment

Bunker Hill Community College

Boston, MA

Primary role is supporting Admissions and Recruitment with all aspects of the new student application and all the related process, reports, communication plans, tracking, reporting, training, customer relations protocols, and refi...

2 weeks ago seen See more...

EUS Service Delivery Manager m/f/t

Rwe

Boston, MA

IT Service Delivery Manager for with focus on US Offshore Wind. Ensuring business expectations are managed and delivered for IT Infrastructure end user facing services. Managing the provision of, and providing support for IT infr...

2 weeks ago seen See more...

DIRECTOR, ACCOUNT MANAGEMENT, Creative Services Administration

Boston University

BOSTON, MA

The Director of Account Management will report to the Vice President of Marketing & Creative Services and be the primary liaison to key leaders and communicators throughout the University. Builds and maintains positive, collaborat...

2 weeks ago seen See more...

MANAGER, Human Resources Service Center, Human Resources

Boston University

BOSTON, MA

Bachelor's degree or equivalent combination of training, education, and relevant experience in lieu of a degree. Typically has 5 years of HR related experience including 1-2 years supervising staff. Experience in Human Resources p...

3 weeks ago seen See more...

Finance Manager - Accounting Operations

Bain Capital

Boston, MA

Bain Capital Credit's investment professionalsare dedicated to sourcing, analyzing, documenting and executing on attractive credit opportunities across North America, Europe and Asia-Pacific, and are supported by robust operationa...

3 weeks ago seen See more...

Social Services Floating Milieu Manager

Eliot's

Boston, MA

Oversee day to day operations of the program's milieu according to the program's contract, DCF, DEEC and Eliot's policies and procedures. Commit to the principles of Trauma Informed Care and the ARC (Attachment, Regulation and Com...

3 weeks ago seen See more...

Global Medical Strategy & Operations Contracts Manager

Biospace

Cambridge, MA

Daily review of contracts intended to be submitted for purchase order generation. Effectively and timely communicate contracting issues with Business Owners. Problem solves contracting issues with Business Owner and Supplier as ap...

a month ago seen See more...

Sr. Clinical Trial Manager, Clinical Operations, Therapeutics

Moderna

Cambridge, MA

Vacation, sick time and holidays. Volunteer time to participate within your community. D iscretionary year-end shutdown. Paid sabbatical after 5 years; every 3 years thereafter....

2 months ago seen See more...

Protective Services Case Manager

Mystic Valley Elder Services

Malden, MA

Flexible scheduling. Competitive salaries. Medical, Dental, and Vision starting day 1. 403b Retirement Plan with agency contribution after 2 years of employment. 3 weeks accrued Vacation time. 3 weeks accrued Sick time. 13 Paid Ho...

3 weeks ago seen See more...

Partner Manager - Real Estate Services

Iron Mountain

Boston, MA

Establish and build global relationships with the partners. Work with partners to create and execute joint marketing initiatives to generate demand and boost sales.. Educating and enabling partners to ensure they are well-versed i...

3 weeks ago seen See more...

GAO Finance Systems Services, Managing Director

State Street

Boston, MA

Not disclosed

Being the Business Owner for key Finance applications (refer to chart in next page) and, responsible for Chart of Account Maintenance, Issue Resolution, Legal Entity setup, Cost Center setup and all Finance systems related support...

4 weeks ago seen See more...

Assistant Operations Manager - Night Shift

Health Ops Inc.

Boston, MA

$55,000 - $65,000 a year

Always keep the safety of self and others in mind. Work in tandem with staff to ensure we are reaching our contracted obligations. Ensure staff complete tasks safely, efficiently and within compliance. Set the tone by being enthus...

a month ago seen See more...

Assistant Operations Manager

Motivate

Boston, MA

$55,000 - $60,000 a year

You are a natural leader with prior experience supervising hourly warehouse and field-based operations teams. You are intrigued at impacting the urban environment through active and affordable first-and-last-mile transportation an...

a month ago seen See more...

Patient Services Manager 2

Sodexo

Boston, MA

work with hourly associates to to exceed patient satisfaction oversee the patient dining program and daily meal rounding inclusive of service recovery collaborate with clinical, food service and interdisciplinary teams to enhance...

a month ago seen See more...

Territory Service Manager

Fortive

Boston, MA

Lead a diverse team comprising managerial, technical, logistics, and customer service professionals.. Achieve business objectives related to safety, operational performance, revenue, and profitability.. Ensure the team meets perfo...

2 months ago seen See more...

Retrieval Operations Manager

Datavant

Boston, MA

$66,300 - $89,700 a year

The Retrieval Operations Manager is responsible for managing the day-to-day operations and performance of chart retrieval activities with supervisory authority over a team of contact center leaders. The Retrieval Operations Manage...

2 months ago seen See more...

Food Operations Manager 3 (Culinary Operations Manager)

Sodexo

Boston, MA

manage menu planning for all areas including patient services, retail and catering. successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff deliver high quality food services includ...

2 months ago seen See more...

Clinical Laboratory Operations Manager

Brigham & Women's Faulkner Hospital

Boston, MA

$97.5K - $123K a year

Demonstrates appropriate hand hygiene. Demonstrates effective communication hand offs between providers, shifts, departments, etc. Demonstrates use of proper precautions including use of appropriate personal protective equipment...

2 months ago seen See more...

Food Operations Manager 1

Sodexo

Winchester, MA

collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience perform tray assessments to ensure food quality, presentation and tray accuracy deliver high quality food services which may inc...

2 months ago seen See more...

Senior Manager, Order Operations

Datadog

Boston, MA

$119,000 - $175,000 a year

Lead and manage the Global Order Operations team, fostering an environment of continuous improvement and efficiency. Analyze and document existing processes, and develop strategies to enhance efficiency while eliminating bottlenec...

a month ago seen See more...

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