Manager Customer Excellence jobs
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SENIOR MANAGER - CUSTOMER EXPERIENCE
Build and implement a strategy to drive customer adoption and retention for our largest cohort of customers. Run a world class team by owning development programs to hire, coach, develop, and retain high-performing CXMs. Partner w...
| Company | Twilio |
|---|---|
| Address | United States |
| Category | Retail |
| Job type | Full-time |
| Date Posted | 4 weeks ago See detail |
Senior Manager - Customer Experience
Twilio
United States
Build and implement a strategy to drive customer adoption and retention for our largest cohort of customers. Run a world class team by owning development programs to hire, coach, develop, and retain high-performing CXMs. Partner w...
4 weeks ago seen
Assistant Manager, Customer Operations - Outlet Lake George
York State Department Of Labor
New York, NY
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...
4 weeks ago seen See more...
Enterprise Customer Success Manager
Smarsh
New York, NY
Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...
3 weeks ago seen See more...
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Sr Manager, Field Medical Excellence, Inflammation
Biospace
Washington, DC
Serve as the TA MSL leader and POC for designated cross-functional medical and commercial teams for prioritized meetings, updates, and ongoing strategy (examples include QMR, Account Management Council for KAMs/MSLs across all TA...
3 weeks ago seen See more...
- View all - jobs in Washington, DC
Incident Response Manager, Customer Experience
Crunchyroll Inc.
Dallas, TX
You will manage a team who investigates user-reported issues across all supported platforms. You will analyze the trends and patterns in reported issues to identify potential systemic customer-facing issues. You will assess the se...
4 weeks ago seen See more...
- View all Crunchyroll Inc. jobs - jobs in Dallas, TX
Manager, Customer Service Rep
The Health Plan Of West Virginia Inc
Wheeling, WV
Previous call center/Customer Service experience. Self starter, detail oriented, ability to prioritize and meet deadlines. Strong focus on member experience. Excellent organizational skills. Excellent communication skills. Knowled...
a month ago seen See more...
Manager, Customer Success - Strategic
Smartsheet
Boston, MA
life insurance, parental leave, paid holidays, sick time, flex time, 401(k)
Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...
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Manager, Customer Care North
Liberty Coca-Cola Bev Llc
New York, NY
Drive and execute on Libertys Cold Drink Strategy. Design and develop field support structure within the area of responsibility. Execute methodologies to prioritize service calls. Assign and manage area of responsibility. Develop...
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Manager Customer Retention
Optimum
Bethpage, NY
Builds collaborative partnerships with assigned vendors and jointly develops strategies to continuously improve deliverable quality and drive cost effectiveness. Manages the relationship and performance of multiple vendors/campaig...
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- View all Optimum jobs - jobs in Bethpage, NY
Assistant Manager, Customer Operations - Port Chester Shopping Center
York State Department Of Labor
New York, NY
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...
a month ago seen See more...
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Billings, MT
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Billings, MT
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Sacramento, CA
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Sacramento, CA
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Spokane, WA
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Spokane, WA
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Portland, OR
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Portland, OR
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Reno, NV
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Reno, NV
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Everett, WA
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Everett, WA
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Lubbock, TX
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Lubbock, TX
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Corona, CA
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Corona, CA
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Phoenix, AZ
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Phoenix, AZ
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Washington, United States
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Washington State
Manager, Customer Service (Hybrid: Onsite & Remote)
Us Foods
Fontana, CA
Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...
a month ago seen See more...
- View all Us Foods jobs - jobs in Fontana, CA
Manager, Customer Support
Verra Mobility
Mesa, AZ
Working in conjunction with the Business Improvement Manager to ensure regular review of Program Health metrics for all Clients to identify areas of concern or opportunities for optimization and report out to appropriate stakehold...
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- View all Verra Mobility jobs - jobs in Mesa, AZ
Sr Program Manager, Customer Ex Strategy
Ebay, Inc.
San Jose, CA
Continuous evaluation and improvement. Responsible for exceptions including processes and reporting/ evolution for: SNAD and public notes, CF reduction, and PSNAD programs, as well as any evolution of services that fall into this...
a month ago seen See more...
- View all Ebay, Inc. jobs - jobs in San Jose, CA
Assistant Manager - Customer Communication
United Airlines
Arlington Heights, IL
Provide leadership and guidance to team that supervises flights in real-time for delays, cancellations, operational impacts, ad-hoc requests, technology initiatives, and prepare immediate or proactive messaging as needed Coach dir...
a month ago seen See more...
OPERATIONS MANAGER / CUSTOMER SERVICE - Hybrid
Winston Resources, Llc
New York, NY
80000.00-90000.00 Per Year
5-10 years experience- strong follow up team player. Any experience with accessories a plus. Strong follow up with customers and overseas. This person will do some logistics. Work as liaison with logistics mgr. Heavy volume...
a month ago seen See more...
- View all Winston Resources, Llc jobs - jobs in New York, NY
Sr. Manager Customer Development Lead
Campbell Soup Company
Camden, NJ
Time spent in a headquarter environment a plus.#LI-HybridCompensation and Benefits:Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Pl...
2 months ago seen See more...
- View all Campbell Soup Company jobs - jobs in Camden, NJ
Manager - Customer Success
Flock Safety
United States
3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...
2 months ago seen See more...
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Manager, Customer Engagement - Government/Enterprise
Brightwheel
United States
Hire, manage, grow and inspire an incredibly high-performing team of 5+. Develop the strategy for turning a wide variety of newly closed enterprise and government deals into long-time brightwheel customers who continuously expand...
2 months ago seen See more...
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Digital Sales Development Manager - Customer Experience (CX)
Sap
Alpharetta, GA
To produce high quality pipeline with a high conversion rate to bookings for the target business segment.. To develop SDE talent into the future Account Executives. To operate with excellence, taking data-driven business decisions...
2 months ago seen See more...
- View all Sap jobs - jobs in Alpharetta, GA
Childcare Manager- Excel Center Grant County
Goodwill Of Central & Southern Indiana
Marion, IN
vision insurance, paid time off, paid holidays, retirement plan
Creates curriculum, lesson plans, schedules, planned outings, and field trips.. Steps in to facilitate hands-on interactive learning experiences working with students directly as needed.. Completes daily safety audits to ensure he...
2 months ago seen See more...
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