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ENTERPRISE CUSTOMER SUCCESS MANAGER

As a member of our Enterprise Customer Success team, youll have the opportunity to directly influence how administrators engage with Newsela.. Youll monitor the health of your portfolio and every step of the client life cycle,...

CompanyNewsela
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 3 weeks ago See detail

Enterprise Customer Success Manager

Newsela

United States

As a member of our Enterprise Customer Success team, youll have the opportunity to directly influence how administrators engage with Newsela.. Youll monitor the health of your portfolio and every step of the client life cycle,...

3 weeks ago seen

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

3 weeks ago seen See more...

Talent Manager (Administrative & Customer Support)

Robert Half

Las Vegas, NV

BA/BS degree preferred. 1+ years administrative or Customer Support experience preferred. 2+ years experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a mu...

3 weeks ago seen See more...

Customer Service Manager

Pmi Photography

Crystal Lake, IL

$18 - $25 an hour

Build, lead, coach, and mentor a team of Customer Service representatives to deliver outstanding service and achieve performance goals. Develop and implement Customer Service policies, procedures, and standards to ensure consisten...

3 weeks ago seen See more...

Customer Accounts Manager

Aarons Family Of Companies

Gainesville, FL

Attainment and upkeep of customers accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments Assist General Manager with operational functions which...

3 weeks ago seen See more...

Customer Service - Self Storage Manager

Public Storage

Aiea, HI

$16 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:Medical, Dental, Vision, 401k...

3 weeks ago seen See more...

Customer Service-Self Storage Manager

Public Storage

Peabody, MA

$17 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Competitive wages paid weekly Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:...

3 weeks ago seen See more...

Customer Experience Manager

Home Depot / Thd

Anchorage, AK

25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and...

3 weeks ago seen See more...

Customer Success Manager

Open Up Resources

Nashville, TN

$80,000 - $95,000 a year

Grow existing customer base through cross-selling and upselling. Maintain a high renewal rate for all existing accounts. Cultivate customer relationships through timely meetings; ensure customer satisfaction through excellent cust...

3 weeks ago seen See more...

Assistant Customer Service Manager Trainee (H)

Hannaford Supermarkets

Ballston Spa, NY

United States, New York, Ballston Spa

* Ability and willingness to learn multiple tasks and technical requirements including, successful completion of the forklift and power jack training and strong problem-solving skills. * Maintain effective work schedules to meet p...

3 weeks ago seen See more...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

3 weeks ago seen See more...

Senior Customer Success Manager - Coursera for Government

Coursera

United States

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements. Responsible for client retention results, customer health metrics and verified outcomes. Ensur Customer Success by...

3 weeks ago seen

Customer Service Manager II

Adp

El Paso, TX

Proactively discuss and/or support products and services, and plan design with plan sponsors. Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion. Alerts manageme...

3 weeks ago seen See more...

Revenue Enablement Program Manager & Curriculum Developer - Customer Success

York State Department Of Labor

New York, NY

Partner with Customer Success leaders to design a global enablement strategy that is aligned to key business priorities. Collaborate and partner with Revenue Enablement professionals to deliver gold standard training and developme...

3 weeks ago seen See more...

Customer Experience Manager

Haku

Miami, FL

$71.1K - $90.1K a year

Flexible PTO + paid holidays Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance). 401k with employer matching (after 90 days). Parental Leave: paid parental leave for birthing and non-birthing paren...

3 weeks ago seen See more...

Customer Service Representative, Case Managment

Integrity Marketing Group

Cedar Falls, IA

$43.6K - $55.3K a year

Review, analyze, troubleshoot, and process incoming life and annuity applications. Make outbound & take inbound calls with existing agents to follow-up on missing information, policy requirements, or service-related issues. Daily...

3 weeks ago seen See more...

Customer Care Manager

Pgt Innovations

Miami, FL

$62.6K - $79.2K a year

Coach, mentor, and develop potential leaders for succession planning. Analyzes and organizations Customer Care operations and procedures. Provides leadership to team leaders and team members to ensure consistent demonstration of c...

3 weeks ago seen See more...

Customer Success Manager

Itsacheckmate

New York, NY

$100,000 - $120,000 a year

Develop a deep understanding of our products or services and their value proposition to communicate and support customer needs effectively. Serve as the primary point of contact for assigned customer accounts, building strong, lon...

3 weeks ago seen See more...

Customer Success Manager

Emergent Software

United States

Up to $6,000 a month

Work closely with other talented account executives and consultants. Join a fast-growing Twin Cities based technology company with a great reputation. Sell cutting edge technology solutions solving complex business problems with c...

3 weeks ago seen

Customer Service Manager - Las Vegas, NV - 4017

Albertsons Companies

Las Vegas, NV

$38.9K - $49.3K a year

Champions Company and Division Customer Service programs to meet or exceed Division Customer Service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson...

3 weeks ago seen See more...

Operational Excellence Manager (OpX) - Amtrak/Logistics Services - Remote

Aramark

Philadelphia, PA

$89.6K - $113K a year

Collaborate with regional leadership and field teams to identify process improvement opportunities and drive organizational effectiveness. Lead cross-functional initiatives and SOP development to implement innovative solutions, en...

3 weeks ago seen See more...

Engineering Dept. Manager - Competitive Pay & Excellent Benefits!

Mid America Steel

Fargo, ND

Join our team!

Fargo steel fabrication company is seeking a full time Engineering Department Manager.Duties: Supervise 8-9 person Engineering Department which is responsible for producing structural steel, misc. Monitor all jobs & workflow throu...

3 weeks ago seen See more...

Manager B2B Customer Base Management

Optimum

Bethpage, NY

The Customer Base Management B2B Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value across lifecycle stages, and m...

3 weeks ago seen See more...

Customer Value Insights Manager

Workday

New York, NY

Thought Leadership & Value Messaging: Deploy our value benchmarks within timely thought leadership and value messaging that supports Workdays impact on resonating industry and business themes in the marketplaces we serve.. Custom...

3 weeks ago seen See more...

Manager Customer Base Management

Optimum

Texas, United States

The Customer Base Management Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value across lifecycle stages, and minim...

4 weeks ago seen See more...

Manager Customer Services

Caterpillar

Colorado, United States

Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization. Directs, motivates, and develops the team. Supports the culture and values of the organization. Facilitates s...

4 weeks ago seen See more...

Senior Manager, Customer Experience Software Engineering

Dropbox

United States

Lead and develop a high-performing team of engineers, fostering high individual agency, and driving impactful outcomes.. Shape and advance the future of Dash, driving Growth, PMF, product monetization and revenue generation for Dr...

4 weeks ago seen

Sr. Manager Customer Success

Wonders

United States

You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...

4 weeks ago seen

FT Assistant Manager Customer Service

Hannaford Supermarkets

Bedford, NH

United States, New Hampshire, Bedford

* Ensure that all of the various types of sales transactions and media accepted by the* store are handled in strict accordance with established company policies and procedures* including full compliance with any legal requirements...

4 weeks ago seen See more...

Senior Manager - Customer Experience

Twilio

United States

Build and implement a strategy to drive customer adoption and retention for our largest cohort of customers. Run a world class team by owning development programs to hire, coach, develop, and retain high-performing CXMs. Partner w...

4 weeks ago seen

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