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IT HELP DESK TECHNICIAN II

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

CompanyStellantis Financial Services Us
AddressAddison, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

3 weeks ago seen See more...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

3 weeks ago seen See more...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

3 weeks ago seen See more...

IT Help Desk Technician

Simplicity Group Holdings

New Jersey, United States

Base: $45,000 - $50,000, based on experience. Annual Bonus: 5% target. Employee benefits (health, 401k, life, etc.). Paid Time Off. Free / Paid Parking....

3 weeks ago seen See more...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

3 weeks ago seen See more...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

3 weeks ago seen See more...

IT Service Desk Manager

Randa Corp

Dallas, TX

Manage and provide leadership in the day-to-day End User Computing/Service Desk operations and ensure SLAs are being met. Coaches and mentors System Administrators and Service Desk agents; assesses and records their performance to...

3 weeks ago seen See more...

Service Desk Technician

Vip It Inc

Oakland, CA

$60,000 - $65,000 a year

401(k). Dental insurance. Health insurance. Paid time off. Professional development assistance. Vision insurance. 1 year. 2 years. 3 years. Monday to Friday....

4 weeks ago seen See more...

IT Services Technician Level 1

Auxiom

Rochester, MI

$40,000 - $52,000 a year

Provide basic technical support for clients IT infrastructure and users, including account creation and management, end-user device setup and troubleshooting, Microsoft 365 user/group administration, Duo MFA troubleshooting, etc....

4 weeks ago seen See more...

HHS Service Desk Technician

Saic Motor

COOKEVILLE, TN

Provide excellent customer service to professional end users. Provide front line technical support to local and remote users via calls, chat, email, and online support and service requests. Utilize technical skills, historical rec...

4 weeks ago seen See more...

IT Service Desk Manager

Vbb

Indianapolis, IN

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

4 weeks ago seen See more...

Service Desk Technician I

Delta Dental Of Colorado

Colorado, United States

$49,608 - $55,390 a year

1 3 years of experiencing working in a Service Desk environment. Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes. Strong troubleshooting and problem resolution skills. Str...

4 weeks ago seen See more...

IT Service Desk Analyst (Full time, 1st Shift) Watertown, WI

Wis Pak, Inc.

Watertown, WI

As a team member of the internal IT Team, this position will be key in supporting the company with desktop/laptop, mobile devices, Office 365, collaboration tools, cloud-based telephony tools, infrastructure, and much more.The ide...

a month ago seen See more...

IT SERVICE DESK SUPPORT

Sunrise Banks Na

Saint Paul, MN

Provides IT support and service to Sunrise Banks staff and customers. Triage Help Desk ticket system to ensure all tickets are completed or forwarded to appropriate team. Assist with workstation upgrades and new workstation imple...

a month ago seen See more...

Service Desk Technician

Yuma Regional Medical Center

Yuma, AZ

$33.9K - $43K a year

HS DIPLOMA/GED....

a month ago seen See more...

IT Service Desk Lead

Signalbase Inc

Melville, NY

Lead Service Desk Team. End-user support. Create and maintain Windows server, desktop, and M365 environments. Manage network access points, switches, firewalls, and routers. Manage Mobile Device Management (MDM) solutions. Deploy...

a month ago seen See more...

Junior IT Service Technician

Govcio Llc

San Bernardino, CA

Provides on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interacts with network services, software systems engineering, and/or applications development to...

a month ago seen See more...

IT Service Desk Manager

Feathershark

Chesterfield, MO

$75,000 - $90,000 a year

Organize, train, and manage the service team to deliver wow customer experiences consistently. Establish and monitor metrics to ensure customer satisfaction. Maintain consistent and proactive communication with clients, includin...

a month ago seen See more...

Service Desk Technician I

Ntiva, Inc.

Virginia, United States

$35,000 - $55,000 a year

This is a 100% remote position. Monday-Friday, 8am-5pm CST. We provide the equipment you need, but you must have a reliable home internet connection with at least 20 Mbps upload and download speeds for optimal performance. Accept...

a month ago seen See more...

Technology Operations - IT Service Desk supporting Home Lending

Jpmorgan Chase & Co

Columbus, OH

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

a month ago seen See more...

Information Technology Specialist (CUSTSPT) (Service Desk Technician) (6-Month Roster)-AMENDED

Internal Revenue Service

Visalia, CA

The assignments must have shown completion of the following, or the equivalent: Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow;...

a month ago seen See more...

Service Desk Technician

Azz Inc.

Fort Worth, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

a month ago seen See more...

Service Desk Technician

Precoat Metals

Fort Worth, TX

Clearly communicate technical subjects and instructions to non-technical audience both in person and over the phone. Manage user requests for support within time constraints defined by a service level agreement (SLA). Document, re...

a month ago seen See more...

IT Service Desk Officer

Dll

Wayne, PA

$56,263.45 - $84,395.17 a year

Call intake - Engage customer base through the intake of calls into the Service Desk and attempt to resolve these immediately and escalate the issue/problem to the proper tier 2 and 3 supporting departments when the restoration is...

a month ago seen See more...

Service Desk Technician

Greenwaste Recovery Llc

San Jose, CA

Take ownership of and ensure timely response to end users technology service requests and manage them through resolution. Provide onsite and remote support for end users in multiple work settings and environments. Respond to quer...

a month ago seen See more...

IT Service Desk Agent

Coforge

Charleston, WV

Up to $16 an hour

401(k). Dental insurance. Flexible spending account. Health insurance. Health savings account. Paid time off. Referral program. Vision insurance. 8 hour shift. Day shift. Evening shift. Monday to Friday. Night shift. Weekends as n...

a month ago seen See more...

IT Service Desk Analyst

Phelps Law

Des Moines, IA

Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, provide support to the Dotdash Meredith staff, including desktop support issues primarily on-site, and remotely as needed. Support may take place in...

2 months ago seen See more...

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

2 months ago seen See more...

Manager, IT Service Desk | Denver, CO

Optiv

Denver, CO

$80,300 - $123,100 a year

This position will be hybrid and is required to be in-office up to 4 days per week. Manage the service desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train, develop and...

2 months ago seen See more...

Integrated Service Desk Technician

Caci

Chantilly, VA

Provides first level support for inbound incidents and Service Requests Provide front line phone and email support related to system and application issues. High comfort level working with technology at a fast pace. Ability to qui...

2 months ago seen See more...

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