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SERVICE DESK TECHNICIAN LEVEL 3 - MSP

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

CompanyValeo Networks
AddressPhoenix, AZ
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Service Desk Technician Level 3 - MSP

Valeo Networks

Phoenix, AZ

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

2 months ago seen See more...

Service Desk Technician

Penn Foster Group

Chandler, AZ

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

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Service Desk Technician (hybrid, overnight shift)

Oneneck It Solutions

Gilbert, AZ

Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...

2 months ago seen See more...

Systems Admin/Service Desk Technician

Spathe Systems

Fayetteville, NC

Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...

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IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

2 months ago seen See more...

Service Desk Technician

Marken

Durham, NC

Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...

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Service Desk Technician

Infopeople Corporation

Fort Myers, FL

This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...

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Service Desk Technician - ITIL Methodology

Raag Solutions

Raleigh, NC

Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...

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Service Desk Technician

Interbase Corporation

Raleigh, NC

HiI am looking for Service Desk Technician.Skills:Experience providing excellent customer service skills using ITIL methodologyExperience working in a call center environment and Service Desk roleServiceNow experienceHDI Support...

2 months ago seen See more...

Service Desk Technician I

Wurth Industry Of North America

Birmingham, AL

Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...

2 months ago seen See more...

Service Desk Technician

Antero Technology Services

Colorado Springs, CO

The Service Support Center is staffed 24x365; you might support either Days, Swings, or Nights. Actively participate in a collaborative team environment, trading knowledge with teammates. Resolve technical problems and answer ques...

2 months ago seen See more...

Service Desk Technician - Experienced

5X5 Telecom

Pasadena, CA

End-User Exceptional Support: Respond to incoming technical support requests via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, and network issues for end-users. Provide step-by-step guidance and...

2 months ago seen See more...

Service Desk Technician

Chas

Spokane, WA

Medical, Dental, & Vision Insurance. Paid Time Off (PTO) - up to 6 weeks of PTO per year. Childcare Stipend - contribution of $5,000 per year to the employee's dependent care spending account. Loan Reimbursement - reimbursement fo...

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Technician I, Service Desk - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Provide quality technical assistance, support and education for incoming queries and issues related to computer systems, software, hardware and technical business processes. Quickly and correctly troubleshoot and resolve common is...

a month ago seen See more...

Technician I or II - Service Desk - 2 Positions to be Filled

Sam Houston State University

Huntsville, TX

Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdfOccupational Category:Technical/Para-ProfessionalDepartment:IT EngagementDivision:Information TechnologyOpen Date:03/08/2024Open Unti...

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IT Help Desk Technician

Adams Thermal Systems

Sioux Falls, SD

Assist computer operators in resolving technical problems with equipment and data. Troubleshoot problems with computer systems, including hardware and software, email, network (LAN including VPN and remote access), and peripheral...

2 months ago seen See more...

IT Support/ Desktop Support/ Help desk technician

E-Solutions Inc

Columbus, NE

IT helpdesk (Service desk support, ITIL certification) Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported iss...

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IT Field Service Technician

Atlas Energy Solutions

Kermit, TX

Demonstrate critical thinking and problem-solving skills, time management, organizational and planning processes. Demonstrate strong project management skills. Manage and maintain Technology groups' asset inventory. Must be willin...

2 months ago seen See more...

Service Desk Representative | IT | Full Time | Metro Detroit

Henry Ford Health

Rochester, MI

High School Diploma or equivalent required. Some college, or 1-2 years of vocational technical training, or an Information Technology/Support industry certification. Associate's degree or higher (Information Technology, Informatio...

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IT Help Desk Technician

Wcri

Omaha, NE

Manage and resolve IT Help Desk tickets related to store inquiries promptly and. efficiently. Utilize Jira Helpdesk for ticket management and tracking. Maintain and track equipment using Jira Assets management. Provide support for...

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IT Help Desk Technician

Propharma Group

Raleigh, NC

ProPharma Group is the leading global, independent, single-source provider of regulatory, clinical, and compliance services serving pharmaceutical, biotechnology, and medical device companies. Our team of experts brings a comprehe...

2 months ago seen See more...

Service Desk & EUC Support Technician

Excell

Salt Lake City, UT

Provide business user / desktop / laptop support. Provide help line support. Take phone calls from the client users. Attend to calls on Service Desk hotline. Resolve desktop hardware and software issues of client users. Perform de...

2 months ago seen See more...

IT Help Desk Technician

Analogic

Peabody, MA

Provides technical assistance and support to end users related to computer systems, hardware, or software. Troubleshoots, maintains, and monitors external and internal hard drives, printers, plotters and scanners. Responds to quer...

2 months ago seen See more...

IT Help Desk Technician

Sany America Inc

Peachtree City, GA

Serve as first point of contact for customers seeking technical assistance. Taking ownership of issues and managing them in a logical and methodical manner on Service Desk System. Correctly logging incidents, categorizing, and pri...

2 months ago seen See more...

IT Help Desk Technician

Mcgee Corporation

Matthews, NC

Provide first-line technical support to end-users - document hardware and software issues, communicate with IT team, assist with resolution (escalating as necessary). Assist with onboarding procedures for new employees, ensuring t...

2 months ago seen See more...

IT Help Desk Technician

Hybriditservices

Gilbert, AZ

Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the cus...

2 months ago seen See more...

IT Help Desk Technician

Teksystems

Boston, MA

Great Customer facing skillsDescription: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders relat...

2 months ago seen See more...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

2 months ago seen See more...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

2 months ago seen See more...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

2 months ago seen See more...

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