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It Help Desk Manager jobs

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IT HELP DESK TECHNICIAN

Serve as first point of contact for customers seeking technical assistance. Taking ownership of issues and managing them in a logical and methodical manner on Service Desk System. Correctly logging incidents, categorizing, and pri...

CompanySany America Inc
AddressPeachtree City, GA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

IT Help Desk Technician

Sany America Inc

Peachtree City, GA

Serve as first point of contact for customers seeking technical assistance. Taking ownership of issues and managing them in a logical and methodical manner on Service Desk System. Correctly logging incidents, categorizing, and pri...

2 months ago seen See more...

Help Desk Manager

Infranet Technologies Group

Rocky Mount, NC

Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...

2 months ago seen See more...

IT Help Desk Coordinator (Temporary)

Titan Technologies

Tallahassee, FL

Receive client queries from multiple customers via phone, chat, e-mail or via web-enabled access. Log incidents and service requests into the ticket-tracking system. Collect information regarding the incident or service request an...

2 months ago seen See more...

IT Help Desk Technician

Mcgee Corporation

Matthews, NC

Provide first-line technical support to end-users - document hardware and software issues, communicate with IT team, assist with resolution (escalating as necessary). Assist with onboarding procedures for new employees, ensuring t...

2 months ago seen See more...

IT Help Desk Technician

Hybriditservices

Gilbert, AZ

Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the cus...

2 months ago seen See more...

IT Help Desk Technician

Teksystems

Boston, MA

Great Customer facing skillsDescription: Updates user and asset information as appropriate Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders relat...

2 months ago seen See more...

IT Help Desk Technician II

Stellantis Financial Services Us

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

2 months ago seen See more...

IT Help Desk Technician II

Stellantis Financial Services

Addison, TX

Handles escalation calls from the Help Desk Technicians when assistance is needed. Refers complex situations to Team Manager or Network Team. Assigns trouble tickets in a timely manner and monitors tickets are being assigned corre...

2 months ago seen See more...

IT Help Desk Technician

Fortis Payment Systems Llc

Plano, TX

Serve as the first point of contact for employees seeking technical assistance over the phone, email or Teams. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Changing configurations, settings...

2 months ago seen See more...

IT Help Desk Technician

Simplicity Group Holdings

New Jersey, United States

Base: $45,000 - $50,000, based on experience. Annual Bonus: 5% target. Employee benefits (health, 401k, life, etc.). Paid Time Off. Free / Paid Parking....

2 months ago seen See more...

IT Help Desk (Junior)

All Florida Paper, Llc

Miami, FL

Medical, Dental, and Vision insurance partially sponsored by the company. Company-sponsored Life Insurance and Short-Term Disability Coverage. 401K program with company matching. Paid Holidays. PTO and Vacation....

2 months ago seen See more...

IT Help Desk Supervisor

Eg Professional

Grand Rapids, MI

Team Management: Lead and manage a team of IT support professionals, providing guidance, mentoring, and performance feedback.Foster a collaborative and customer-focused culture within the IT service delivery team. . Service Desk O...

2 months ago seen See more...

Help Desk Manager III

Mantech International Corporation

Edwards, CA

8 years of related experience. HS Degree and 8 years' experience. Bachelor's degree in IT related discipline, or related discipline. 4 years of specific experience; DoD 8570.01-m IAT Level-II Certification. Bachelor's Degree in IT...

2 months ago seen See more...

IT Help Desk Support - Level I

K2 Staffing

Bellevue, WA

Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...

2 months ago seen See more...

IT Help Desk Lead

Ifm

Malvern, PA

Respond to technical support requests, troubleshoot and resolve technical issues, and provide advice and guidance to customers. Collaborate with other IT teams to resolve complex technical issues and escalate issues as necessary....

2 months ago seen See more...

IT Tester/Help Desk (Remote) (3963)

Three Saints Bay, Llc

Arlington, VA

$60.9K - $77.1K a year

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

4 weeks ago seen See more...

Help Desk Support - IT

Southlaw P C

Overland Park, KS

401k with Matching Up To 3%, Over a 3 Year Vesting Period. Medical - 100% Base Rate Paid by the Firm. Dental - 100% Base Rate Paid by the Firm. Vision - 100% Base Rate Paid by the Firm. Life Insurance. Long and Short Term Disabili...

a month ago seen See more...

Program Trainee I - IT Center Student Help Desk

York State Department Of Labor

New York, NY

Assists IT Center Student Help Desk with day-to-day tasks. Includes, but is not limited to wireless configuration, Residential Network (ResNet) configuration, Internet connections, Virus protection and removal, Hardware troublesho...

a month ago seen See more...

IT Support/ Desktop Support/ Help desk technician

E-Solutions Inc

Columbus, NE

IT helpdesk (Service desk support, ITIL certification) Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported iss...

2 months ago seen See more...

IT Service Desk Manager

Southerncarlson, Inc.

Omaha, NE

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

2 months ago seen See more...

IT Specialist I - Help Desk (Multiple Positions)

Fort Worth Independent School District

North Richland Hills, TX

Identifies, diagnoses, and resolves Level One issues for users of district approved computer software and hardware, network connectivity, and new computer technology in a call center environment. Escalates unresolved issues approp...

2 months ago seen See more...

IT Level II Help Desk

Remington Hotels

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

2 months ago seen See more...

IT Level II Help Desk

Remington

Dallas, TX

Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...

2 months ago seen See more...

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

2 months ago seen See more...

Help Desk / Desktop Support - Asset Management

Arthur Grand Technologies

San Antonio, TX

Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...

2 months ago seen See more...

Software Help Desk and Training Manager

Carina Software Inc

Houston, TX

Establish a dedicated Help Desk and Training organization that supports Omniras ambitious growth plan. Lead the team that provides Help Desk and Training Services to our client base. Gain a deep understanding of Omniras solution...

2 months ago seen See more...

IT Analyst - Help Desk

Teksystems

Normal, IL

Description: Job DescriptionTEKsystems is seeking a qualified Field Services Technician to join our team in support of our customer's manufacturing facility. This will be a 3rd Shift positionJob Duties Resolve plant floor system...

2 months ago seen See more...

Sr. Manager, IT Service Desk

University Of Miami

Miami, FL

Leads a team of endpoint solutions engineers to design, implement, and support endpoint infrastructure across the organization.. Develops and implements endpoint security strategies, policies, and procedures to mitigate security r...

a month ago seen See more...

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