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It / Help Desk Manager jobs in Virginia

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IT TESTER/HELP DESK (REMOTE) (3963)

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

CompanyThree Saints Bay, Llc
AddressArlington, VA
CategoryInformation Technology
Salary$60.9K - $77.1K a year
Date Posted 3 weeks ago See detail

IT Tester/Help Desk (Remote) (3963)

Three Saints Bay, Llc

Arlington, VA

$60.9K - $77.1K a year

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

3 weeks ago seen See more...

IT Manager

Qualified Staffing

Harrisonburg, VA

Job Type: Direct hire. Location: Harrisonburg, VA. Compensation: $90-115k. Lead large IT projects, including the design and deployment of new IT systems and services including e-commerce integration and other software integration...

6 days ago seen See more...

Senior IT Program Manager

Ntt Data, Inc.

Chantilly, VA

The Senior Program Manager serves as the project manager for a large, complex task order. . Serves as the primary point of contact for the Government management personnel. . Analyzes schedule, cost, and program resources. . Ide...

7 days ago seen See more...

IT Program Manager

Ntt Data, Inc.

Chantilly, VA

Serves as the project manager for a large, complex task order. . Serves as the primary point of contact for the Government management personnel. . Analyzes schedule, cost, and program resources. . Identifies resource shortfalls...

7 days ago seen See more...

Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

4 weeks ago seen See more...

Help Desk Manager

Infranet Technologies Group

Richmond, VA

Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...

2 months ago seen See more...

Cyber Case Management/Service Desk Agent

Peraton

Arlington, VA

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

2 weeks ago seen See more...

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

4 weeks ago seen See more...

IT Network Project Manager

Saic Motor

CHANTILLY, VA

The successful applicant will participate within a team of network Systems Engineers and Technical Advisors (SETAs) to oversee the design, delivery, enhancement, and recapitalization of a multi-site environment leveraging Routers,...

4 weeks ago seen See more...

IT Service Management (ITSM) Systems Engineer

Saic Motor

CHANTILLY, VA

Must be a US Citizen Bachelors in a STEM field of study and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. *Applicable work experiences may be cons...

4 weeks ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

a month ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

a month ago seen See more...

Senior Global IT Category Manager

Bae Systems

Falls Church, VA

Global IT Category Management & Strategy for IT (software/cloud services, hardware, telecommunications, and professional services):Engage cross-functional and business teams in IT category management;.Use a wide range of tools to...

a month ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

a month ago seen See more...

Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

a month ago seen See more...

FLEX Manager - IT Service Delivery - Problem Management

Marriott

Richmond, VA

3+ years of experience in Information Technology (IT) and/or analytics role. 2+ years of experience in IT service management, with a proven track record using ITIL principles.. Strong communication and interpersonal skills.. Exper...

a month ago seen See more...

Sr. IT Security Project Manager - Hybrid/Richmond VA

Innova Solutions

Richmond, VA

The ideal candidate will bring strong technology security domain expertise, and project delivery experience and be able to thrive in a highly collaborative and fast-paced work environment. 1324b.The company will consider for emp...

2 months ago seen See more...

Help Desk Tech

Diversant

Richmond, VA

Day shift.Responsibilities: Handle incoming calls resolving 70%.Route advanced issues to second level support teamsPassword ResetsAnswer general IT questionsQualifications:Candidates must have IT Education or 2 years experience wo...

2 months ago seen See more...

IT Service Management (ITSM) Systems Engineer

Saic Motor

FORT BELVOIR, VA

Must be a US Citizen Bachelors in a STEM field of study and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. *Applicable work experiences may be cons...

2 months ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

2 months ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

2 months ago seen See more...

Senior Help Desk Specialist

Teksynap

Fort Belvoir, VA

Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems. Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service ac...

2 months ago seen See more...

Help Desk Administrator, ACT

The Unconventional

Norfolk, VA

Work with the MS/LT Branch for uploading of courseware, functional testing of SCORM packages, and maintenance of existing content on JADL platform. A minimum of 3 years' experience (within last 6) using Learning Management Systems...

2 months ago seen See more...

Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite

Bizfirst

Virginia Beach, VA

Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...

2 months ago seen See more...

Help Desk Support Specialist II

Athena Technology Group, Inc.

Norfolk, VA

Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user...

2 months ago seen See more...

Sr. Manager - IT Program Management

Nestlé It

Arlington, VA

$184,000 - $213,000 a year

Effectively define program governance and structure to enable stakeholder engagement and decisions making. Strategically integrate across multiple functions within IT, and IT partners and/or the business to effectively drive disco...

2 months ago seen See more...

IT & Support Manager

Virginia Tire & Auto

Ashburn, VA

$96.3K - $122K a year

Manage and prioritize the resolution of the help desk support tickets, ensuring timely closure and adherence to internal SLAs. Lead the development and implementation of IT systems and departmental processes to enhance operational...

2 months ago seen See more...

IT Project Coordinator/Manager

Abco Maintenance Inc.

Fairfax, VA

From $20 an hour

100% remote position ? no travel required. Weekly compensation. Medical, dental, AND vision benefits. 401K Plan. A background managing projects in the IT field. Extremely determined. Detailed oriented. Out of the box thinker who c...

2 months ago seen See more...

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