It Customer Support jobs in New York
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L2 CUSTOMER SUPPORT IT
Review/Read logs and diagnostic information and provide summaries Troubleshoot the Production Environment in order to find solutions to externally and internally reported cases pertaining to our software product and our infrastruc...
| Company | Metova |
|---|---|
| Address | Remote |
| Category | Information Technology |
| Salary | $70.8K - $89.6K a year |
| Job type | Full-time |
| Date Posted | 2 weeks ago See detail |
L2 Customer Support IT
Metova
Remote
$70.8K - $89.6K a year
Review/Read logs and diagnostic information and provide summaries Troubleshoot the Production Environment in order to find solutions to externally and internally reported cases pertaining to our software product and our infrastruc...
2 weeks ago seen
Customer Support Specialist
Wilson Language Training
Remote
$40,000 - $56,000 a year
Ability to communicate clearly and professionally via chat, phone and email. Maintain and update customer records during interactions, transactions, and communications. Process transactions for materials and subscription offerings...
7 days ago seen
Insurance Customer Support Representative - Remote
Dxc Technology
Tennessee, United States
$28,600 - $41,600 a year
Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervis...
7 days ago seen See more...
- View all - jobs in Tennessee State
Customer Support Representative
The Wanderlust Group
Remote
$50,000 - $55,000 a year
Operate our helpdesk, providing front line support via phone, email and live chat channels Answer how-to questions and help customers navigate a variety of tools within our software Diagnose software issues and engage with our pro...
7 days ago seen
Customer Support Representative
Global Executive Communications Llc
Remote
$15.83 - $25.68 an hour
401(k). Dental insurance. Flexible schedule. Health insurance. Paid time off. Parental leave. Professional development assistance. Referral program. Vision insurance. Work from home. No experience needed. 10 hour shift. 12 hour sh...
a week ago seen
Manager of Technical Customer Support
Typeform
United States
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
a week ago seen
Senior Director, IT Support and Operational Excellence - Atlanta, United States - MCKESSON
Mckesson
United States
Strong leadership experience with a focus on Operational Excellence. Expertise in IT on areas of Warehouse Control Systems and Warehouse Management Systems. Efficient and effective troubleshooting skills in a high-pressure environ...
a week ago seen
Customer Support Representative
Grundfos Holding A/S
Lenexa, KS
$43.6K - $55.2K a year
Provide commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc. Create tickets, e.g. RFI (request for information), RFQ (...
a week ago seen See more...
- View all - jobs in Lenexa, KS
Customer Support Specialist
Roadie
United States
Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information. Balan...
2 weeks ago seen
Customer Support Project Manager
Design Public Group
Remote
$65,000 - $80,000 a year
Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...
2 weeks ago seen
Manager of Customer Support
Doctorlogic
Remote
$50,000 - $55,000 a year
Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...
2 weeks ago seen
IT Support Specialist
Capital One
Virginia, United States
Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution Monitor and respond quickly and effectively to tickets, calls, chats, or in-person service requests Intera...
2 weeks ago seen See more...
- View all - jobs in Virginia State
Customer Support - US Manager Digital Transformation
Empower
United States
Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...
2 weeks ago seen
Customer Support Associate
Leetcode
United States
$47.9K - $60.7K a year
DescriptionResponsibilities:Promptly and professionally address customer inquiries through email, discussion forum, and social media channelsFacilitate support and coordination across internal departmentsIdentify and troubleshoot...
2 weeks ago seen
Customer Support - Firmware Specialist
Luxor Technology
Remote - Oregon, United States
Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner. Develop and maintain detailed documentation related to firmware installation, feature sets,...
2 weeks ago seen See more...
- View all Luxor Technology jobs - jobs in Oregon State
Travel Customer Support Representative (Hybrid)
Cruise Planners
Coral Springs, FL
Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...
3 weeks ago seen See more...
- View all Cruise Planners jobs - jobs in Coral Springs, FL
Oubound Customer Support Specialist
Extend Your Team
Remote
$39.6K - $50.1K a year
Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...
3 weeks ago seen See more...
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Regional IT Support Manager - Chicago, United States - Vi Living
Vi Living
United States
Competitive pay. Exceptional benefits. Generous Paid Time Off start accruing on day one. 401k with company match. Paid maternity and paternity benefits. Awardwinning training and development. Tuition Reimbursement. Luxury work env...
3 weeks ago seen See more...
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Help Desk Support - IT
Southlaw P C
Overland Park, KS
401k with Matching Up To 3%, Over a 3 Year Vesting Period. Medical - 100% Base Rate Paid by the Firm. Dental - 100% Base Rate Paid by the Firm. Vision - 100% Base Rate Paid by the Firm. Life Insurance. Long and Short Term Disabili...
3 weeks ago seen See more...
- View all Southlaw P C jobs - jobs in Overland Park, KS
Customer Support Engineer
Firemon
United States
Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...
4 weeks ago seen See more...
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Customer Support Advocate
Brightwheel
United States
Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...
4 weeks ago seen See more...
- View all Brightwheel jobs
Customer Support Specialist
Elevenlabs
Remote
Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...
4 weeks ago seen See more...
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IT Support Technician at beBee - Indianapolis, United States - beBee Professionals
Bebee Professionals
United States
Provide prompt technical support to both internal and external stakeholders, addressing hardware, software, and network system related issues. Monitor machine and system performance to ensure compliance with security protocols. H...
4 weeks ago seen See more...
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Customer Support Agent (HCF)
Clipboard Health
Remote
Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...
4 weeks ago seen See more...
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Customer Support Team Leader(Global)
Clipboard Health
United States
Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...
4 weeks ago seen See more...
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IT / Zoom Support Specialist - Market Research - Work From Home
Nichols Research
United States
$35K - $44.3K a year
Excellent reading, listening, and verbal communication skills Dependability and professionalism Ability to work flexible hours Strong computer skills A quiet work environment in your home, free from distractions Two home computers...
3 weeks ago seen See more...
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IT Support Technician
Skiltrek
Michigan, United States
Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while...
4 weeks ago seen See more...
- View all Skiltrek jobs - jobs in Michigan State
Customer Support Associate
Swing Education
United States
Provide high quality, efficient and helpful responses to customer requests through channels like Zendesk emails/tickets, livechat and phone. Suggest, update, and create content for our external Help Center and internal knowledge b...
a month ago seen See more...
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Customer Support Engineer - Raleigh/Durham/RTP, NC
Oxford Instruments
Remote - United States
Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...
a month ago seen See more...
- View all Oxford Instruments jobs
Customer Support Engineer -Montreal/Ottowa Canada
Oxford Instruments
Remote - United States
Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...
a month ago seen See more...
- View all Oxford Instruments jobs
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