Help Desk Supervisor jobs
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HELP DESK COORDINATOR
Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...
| Company | Heinens Inc |
|---|---|
| Address | Cleveland, OH |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | 3 weeks ago See detail |
Help Desk Coordinator
Heinens Inc
Cleveland, OH
Provides fast, proactive responses to all phone calls and emails for IT related requests. Creates open tickets, resolve issues, and/or forward, as appropriate. Supports customers appropriately, with a sense of urgency. Works colla...
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Sales Analyst - Field Help Desk
Abbvie
Concord, NC
BA, BS degree required or equivalent experience. Minimum of 2 years experience in highly regulated functions. Knowledge of pharmaceutical industry, compliance regulations and standards (PDMA). Experience and expertise with regulat...
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Tier 1 Help Desk Technician
Tresco, Inc.
Las Cruces, NM
Provide end-user support and collaborate with Level 2 for troubleshooting. Manage equipment inventory and represent professionalism in customer service. Handle software installations, basic troubleshooting, and escalate when neces...
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IT Level II Help Desk
Remington Hotels
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
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Student Information System Help Desk - Technology (2023-2024)
Prosper Independent School District
Prosper, TX
Comprehensive understanding of a district's SIS or similar Student Information System. Ability to provide the highest level of customer service and public relations. Ability to communicate effectively, both orally and written, wit...
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Help Desk / Technical Support
Eon Applications, Inc.
McKinney, TX
Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...
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Tier III Application Support Help Desk
Dane Llc
Arlington, VA
Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...
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IT Help Desk - Tier 1 Onsite Support Positions (WGLS)
Netops Consulting Llc
Cleveland, OH
We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...
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IT Level II Help Desk
Remington
Dallas, TX
Work with associates to understand technology requirements and identify effective/expedient solutions. Provide excellent customer service to users. Identify, diagnose and resolve level one problems with hardware, software, network...
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Help Desk Technician - Tier I
Sabio Systems, Llc
Albuquerque, NM
Responds to all telephone calls and/or e-mail by staff inquiring about technology problems or the status of repairs within established service level agreements (SLA). Provide technological support to local & remote locations in ac...
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IT Analyst / Help Desk
Symbiotic Services
Dallas, TX
Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...
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IT Help Desk Technician
Wcri
Omaha, NE
Manage and resolve IT Help Desk tickets related to store inquiries promptly and. efficiently. Utilize Jira Helpdesk for ticket management and tracking. Maintain and track equipment using Jira Assets management. Provide support for...
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Help Desk Analyst
Banyan Medical Solutions Llc
Omaha, NE
Operating in a 24/7 call center handling incoming customer calls, monitoring, and repairing systems operations and troubleshooting systems problems. Conducts specific procedures to proactively check the status of applications. Doc...
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HELP DESK TECHNICIAN III
Ignite Fueling Innovation
New Cumberland, PA
This tier also tracks and provides metrics or other reports to the Program Manager and government lead as requested.HELP DESK (HD) TECHNICIAN III Description: Education: BS degree in computer related field. Knowledge of a wide ran...
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Help Desk Analyst
Latitude, Inc.
Omaha, NE
The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Develop standard operating processes and procedures to promote consistency. Setup/configure c...
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- View all Latitude, Inc. jobs - jobs in Omaha, NE
Help Desk Technician I
Garver
Frisco, TX
Support for basic customer issues such as solving end user software, hardware, and other desktop problems. Working Help Desk tickets. Equipment shipping, receiving and inventory management. 1-3 years of professional Help Desk or r...
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Help Desk Rep II
Ncr Atleos
Frisco, TX
Ability to understand the current state of ATMs to fully diagnose problems for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feed...
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Help Desk Analyst
Robert Half
Pittsburgh, PA
What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...
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Help Desk Technician
St Engineering Aethon Inc
Pittsburgh, PA
Candidate will need capacity to comply with the federally mandated requirements of U.S. Trade Control Laws. Must have at least an Associates Degree in an IT related field. Must be willing and able to troubleshoot, maintain, confi...
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Help Desk Specialist
Country Meadows
Hershey, PA
Above standard industry wages, with the opportunity to earn more based on experience. PayActiv On-Demand Pay - Work today, get paid tomorrow. Performance-based bonuses for attendance, feedback, and more through our "Engage" cowork...
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Help Desk Engineer
Spreetail
Omaha, NE
Educate and equip Spreetailers with everything they need to communicate with each other 100%. Including location-to-location communications as well as in-office communications. Ensure Spreetailers have exactly what they need at al...
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Senior Associate, Global Partner Support - Tech Help Desk
Wayfair
Boston, MA
Provide support and guidance to supplier-facing teams at Wayfair for bugs and issues related to the Add-to-Cart functionality on site. Diagnose and troubleshoot complex issues and provide appropriate solutions to triage reported p...
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Experienced Help Desk Manager
Mcmillan It Engineering
Fresno, CA
Proper Ticket Etiquette and Priority:. Establish and enforce best practices for handling support tickets, including professional communication, timely responses, and thorough issue resolution. Develop and maintain a system for pri...
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LU Help Desk Analyst - Phoenix AZ (100% on-site)
Focused Hr Solutions Llc
Phoenix, AZ
If you are interested, please submit the following:YOUR CURRENT RESUMEYOUR HOURLY RATE Max Rate is $20 - 26 /hr W2Description:| Position Description | Serve as the first point of contact for customers seeking technical assistance...
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Help Desk Analyst ( Hybrid)
Johnson Service Group
Cranberry Township, PA
Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...
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N-MRO Help Desk Tier II Technician
Lockheed Martin
Orlando, FL
The candidate should also possess well-developed and proficient written and verbal communication skills, with the ability to work with a diverse group of people, including technical and non-technical customers, members of the engi...
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Help Desk Technician
Sabel Systems
El Segundo, CA
Process account request (System Access Request) and administration of accounts in a timely manner. Participate or lead Ask Me Anything (AMAs) for user community. Provide end-users with rapid, multi-channel access to support resour...
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Help Desk Tier 1
Scientific Research Corporation
San Diego, CA
Performs customization and configuration of various development tools for Navy customers in an accredited AWS-IL4 and IL6 environment. Performs account and group administration tasks, and supports users in a Help Desk / Service De...
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Help Desk Techician
Neighborhood Assistance Corp. Of America
Roxbury, MA
It also requires dedication and commitment to our mission of fighting for economic justice particularly for those subjected to systemic racism. If you are excited about becoming part of our fast-growing organization that sets the...
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IT Help Desk Manager
Rollins College
Winter Park, FL
25 Days - Paid Time Off (vacation, sick and personal time). 10 Days - Paid Holidays. 5 Days - Paid College Closure Days. Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire). 100% Employer-Funded...
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