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IT SERVICE & RELEASE PROGRAM MANAGER

Develop and implement IT service management strategies, policies, and procedures. Maintain the IT service catalog and associated SLAs. Manage IT service lifecycles, aligning with business goals. Continuously improve service delive...

CompanyExcelsior University
AddressAlbany, NY
CategoryInformation Technology
Job typeFull Time
Date Posted a week ago See detail

IT Service & Release Program Manager

Excelsior University

Albany, NY

Develop and implement IT service management strategies, policies, and procedures. Maintain the IT service catalog and associated SLAs. Manage IT service lifecycles, aligning with business goals. Continuously improve service delive...

Professional Services Engagement Manager

Contrast Security

United States

Full ownership of multiple service engagements from A to Z. Prepare all facets of project kick-off, status updates, quarterly reviews, and project wrap-up meetings. Proactively and transparently resolve issues and project roadbloc...

Low Voltage Service Manager

Allied Universal

Santa Ana, CA

High school diploma or equivalent is required; Associates or bachelors degree preferred 3 - 5 years of experience in Engineering, Project Management or as a Sr. Field Technician (techniques & tools) An equivalent combination of...

Assistant Manager Student Services

Pearson

Concord, NH

MA or MS in Occupational Therapy, National Board of Occupational Therapy certificate preferred Supervisory experience required, preferably 3+ years Valid state and/or Department of Education Licensure in Occupational Therapy requi...

Guest Service Representative - Graduate Columbia

Schulte Companies

Columbia, SC

Greets guests as they arrive, focusing on personalrecognition in a warm and authentic manner. Reviews arrival list daily andassistsin preparing,assemblingand deliveringwelcomeamenities. Escort VIPs to room and check theminp...

Guest Service Representative - Night Auditor

Lba Hospitality

Gainesville, FL

Experience in accounting, sales, telesales, service or guest relations type of industry is helpful but not mandatory. High school diploma or equivalent of same, degree helpful but not required. Must be able to push or pull 60 poun...

Guest Service Agent - Hilton Americas-Houston

Hilton Worldwide Holdings Inc

Houston, TX

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys...

Guest Service Representative

Marriott

Schaumburg, IL

Print and fold folios and ensure that they are placed under each guest room door the night before check-out.Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions...

Senior Sourcing Manager - Professional Services

Expedia Group

Seattle, WA

$155,000.00 to $217,000.00

Act as a trusted adviser, and subject matter expert, leading Professional Services procurement across all Expedia business units, globally. Be a strategic partner to business partners, creating category strategies where appropriat...

Service Manager

Family Powersports Midland

Midland, TX

From $100,000 a year

401(k). 401(k) matching. Dental insurance. Employee assistance program. Employee discount. Health insurance. Life insurance. Paid time off. Professional development assistance. Retirement plan. Vision insurance. 8 hour shift. Day...

Client Service Representative, Prime Client Management

Hsbc

New York, NY

Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets. Develop strong and productive relationships with the client base, ensuring current and future ser...

Senior Manager People Service Center

Bank Of Hawaii

Honolulu, HI

$76.6K - $97K a year

Under the direction of the Director, this position leads the delivery of People Services experience to employees, managers, and external vendors. Directly and indirectly manages Service Center operations, benefits, well-being, ret...

Assistant Manager of Dining Services

York State Department Of Labor

New York, NY

Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. . Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student mana...

Title:  Fire Service Manager

Cintas

Ledgewood, NJ

Valid driver's license. High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred. Management experience. Experience in industrial sales or customer service. Availability to start within two weeks after of...

Guest Service/Front Desk Agent - Hilton Cabana Miami Beach Resort

Hilton

Miami Beach, FL

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys...

Guest Service Associate/Cashier - Alltown

Global Partners

Massachusetts, United States

Customer Service. Running a cash register, this includes accountability for cash, lottery tickets, cash cards, etc. Completing shift report. Cleaning (windows, floors, bathrooms, emptying trash containers, etc.). Stocking shelves...

GV Managed Services Americas 150901

Adp

Indiana, United States

Hiring decisions are based upon ADPs operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. ADP has a long, proud history of conduc...

GV Managed Services Americas 150902

Adp

Indiana, United States

Hiring decisions are based upon ADPs operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. ADP has a long, proud history of conduc...

Associate Coach Services Program Manager

Betterup

United States

Develop and implement effective learning plans for BetterUp coaches, focusing on their preparation for partner and program launches. Fulfill customer requests to identify specific coaches and build custom coach pools. Send initia...

Director - Services Product Management

Edb

United States

Lead the analysis and prioritization of our Lifecycle Service offerings. Align our Lifecycle Services offerings with our Product capabilities, roadmap and customer signals. Define and structure the Lifecycle Services in conjunctio...

Manager, Site Services

Biospace

Clayton, NC

Leading pay and annual performance bonus for all positions. All employees enjoy generous paid time off including 14 paid holidays. Health Insurance, Dental Insurance, Vision Insurance effective day one. Guaranteed 8% 401K contri...

Call Center Customer Service Manager Full-time

Larkin Community Hospital

Miami, FL

$51.7K - $65.4K a year

Ensuring Customer Service Representatives are answering phone calls, website chats, website leads, and social media inquiries (FB, Instagram, etc.) in a timely manner Develop advanced knowledge (written/ oral) of Larkin Health Sys...

Manager, Client Services (Digital Account Management)

Blavity Inc.

Remote

$70,000 - $80,000 a year

Manage large scale activations, tentpole and digital campaigns, representing Blavity as the primary CS contact post-sales Collaborate with Sales to understand campaign scope, KPIs, and renewal/upsell opportunities Ensure feasibili...

Manager - Customer Service

Ultralox

Saint Paul, MN

From $74,000 a year

Provide leadership, direction, and oversight to team members in Customer Service department. Manages dealer Customer Service team, communicates job expectations, and performs appraisals and job reviews. Updates job knowledge by pa...

Customer Service Manager

Shipex

Salt Lake City, UT

$40.9K - $51.8K a year

Overseeing the efficiency and effectiveness of the Customer Service Department. Manage personnel that are in the Customer Service DepartmentManage schedules and coverage as situations require. Manage schedules and coverage as situ...

Manager Customer Service, Trust

Ascensus

Bismarck, ND

$54.9K - $69.5K a year

Motivate, lead and support team members to provide excellent Customer Service by ensuring that staff is properly trained to respond to inquiries in a professional and timely manner. Participate in the hiring process by conducting...

Customer Service Manager

Waste Connections

Vancouver, WA

$75,000 - $80,000 a year

CULTURE: Its a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important. INTEGRITY: Our definition is saying what you will do and then doing it! We keep our promise...

Customer Service Manager

Runhood Power Inc

Hayward, CA

$57,500 - $75,000 a year

Experience in Customer Satisfaction and Customer Service Management. Excellent Communication skills. Analytical and problem-solving skills. Excellent Leadership skills. Ability to identify areas for improvement and implement best...

Customer Service Manager

Briohealth Solutions Inc

Boston, MA

$84K - $106K a year

Strategic Leadership: Develop and execute a comprehensive Customer Service strategy aligned with the company's goals, aiming to exceed customer expectations, and to improve satisfaction, loyalty, and retention. Team Management: Hi...

Customer Service Operations Manager

Macnica Americas

Plano, TX

$100,000 - $120,000 a year

Responsible for all aspects of Customer Service Management from onboarding new customers to resolving billing issues as well as day to day activities. Responsible for all aspects of Supplier Management from qualification to overal...