Full-Time Desk Support Technician jobs in Alexandria, VA

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HELP DESK TECHNICIAN - TIER 1

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

CompanyMarathon Ts
AddressFalls Church, VA
CategoryInformation Technology
Job typeFull-Time
Date Posted yesterday See detail

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

IT Support Technician - IT

Thornton Tomasetti

Washington, DC

$65.1K - $82.4K a year

Provide friendly, first and second level technical support to local (Washington, DC) office and remote users in the US and ensure timely resolution of end-user issues. Install, configure, test, maintain, monitor, and troubleshoot...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Desktop Support Technician

Ovation Work Place Services

Arlington, VA

$35,000 - $52,000 a year

401(k). 401(k) matching. Dental insurance. Flexible schedule. Health insurance. Life insurance. Paid time off. Referral program. Vision insurance. 8 hour shift. Day shift. Monday to Friday. Morning shift. No weekends. Weekends as...

Software Support / Help Desk Specialist

Xla Associates

Arlington, VA

$75,000 - $85,000 a year

Software specialist to assist users navigate Department of Justice United Financial Management System (UFMS) database. Serve as the first point of contact for UFMS users, offering support and guidance on utilizing the system effec...

Desktop Support Technician

Leidos

Washington, DC

$34.89 an hour

Assist junior technicians in resolving complex issues Manage the resolution of customer tickets according to established Service Level Requirements (SLRs) Serve as backup to the Site Operations Lead US Citizen DoD Secret Clearance...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

Senior Desktop Support Technician

Nuaxis Innovations

Washington, DC

$64.3K - $81.5K a year

Client technologies include Microsoft Windows and iOS operating systems. Initiate, maintain and close-out scheduled video teleconferencing sessions. Interface with government staff responsible for maintaining the VTC schedules to...

PC Support Technician

Saic Motor

WASHINGTON, DC

SAIC is currently seeking aPrinter/PC Support Technicianto support theUS Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)program to troubleshoot and configure Network Printers/Local Printers, and complete a lig...

Printer/PC Support Technician

Saic Motor

WASHINGTON, DC

SAIC is currently seeking aPrinter/PC Support Technicianto support theUS Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)program to troubleshoot and configure Network Printers/Local Printers, and complete a lig...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

Desktop Support Technician

Keenlogic

Washington, DC

Active Secret Clearance Bachelor of Science or equivalent years of experience AirWatch experience is a plus 2+ years experience in Desktop support for macOS in an Enterprise environment Outstanding verbal and written communicatio...

Help Desk Technician

Community It Innovators Inc

Washington, DC

$40.8K - $51.7K a year

Description:The Help Desk Technicians primary responsibility is to provide basic technical support to Community IT clients. The Help Desk Technician is a vital position for delivering a customer experience that is consistent with...

Desktop Support Technician

Spatial Front, Inc.

Washington, DC

$40,000 - $50,000 a year

Provide advanced Desktop Support troubleshooting for escalated issues. Image and reimage PCs, laptops, tablets, and mobile devices. Perform staging of devices including OS install, renaming computers, joining Domains, installing s...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

Junior Computer and Support Technician

Office Of The Chief Financial Officer

Washington, DC

$49,959 - $70,595 a year

verifying that lottery games are closed. updating the website, phone line and e-mail with winning numbers. balancing sales and liabilities with the gaming system and printing assisting with installing, modifying, and repairing com...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

Network Support Technician (Tier II)

Neostek, Inc.

Washington, DC

$70,000 - $90,000 a year

Provide Tier II technical support for advanced network-related issues, including connectivity, configuration, and performance problems. Troubleshoot and resolve complex network hardware and software issues in a timely manner. Conf...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...

Onsite Support Specialist I (Technician & Training Specialist)

Access411

Washington, DC

$40,000 a year

Travel Required: Yes, Valid Drivers License Required. Employment: Full-Time, 90-Day Probationary Period. Compensation: $40,000 to start plus Travel Allowance. Benefits: Dental Insurance, 401K Benefits, PTO, and Holiday Benefits....

Help Desk Tier II Technician

Teksynap

Washington, DC

$49.9K - $63.2K a year

Provide end user support services for hardware and software. Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. Process reque...

Desktop Support L-1 Technicians

Americas Technician Services

Washington, DC

$17 - $50 an hour

POS (Point of Sale Machines). Laptop Repair. Technical Repair/Replace (Bench Work). Server Programming. Server Builds. Cat5/6. Site Surveys. Data Migrations. ATM Troubleshooting. Printers. Telecomm. VOIP. Television Repair/Replace...

Help Desk Technician

Nuaxis Innovations

Falls Church, VA

$47.7K - $60.4K a year

Assist customers with and resolve routine application questions. Assist customers with all versions of Microsoft Office Suite. Assist customers with Google mail, Calendar and Drive issues. Perform desktops and laptop set-up; re-im...

Service Desk Support Specialist

Key Concepts Knowledgebase Llc

Bethesda, MD

$45.6K - $57.8K a year

Key Concepts Knowledgebase, LLC., is seeking a Service Desk Support Specialist to join our team working with a high-visibility customer for a project at a large NIH support organization. The successful candidate will have a solid...

I.T. Field Technician/Support Representative for MSP

Slable I.t. Solutions

Fairfax, VA

$15 - $25 an hour

401(k). 401(k) matching. Health insurance. Life insurance. Paid time off. 8 hour shift. On call. High school or equivalent (Preferred). Windows: 1 year (Preferred). Active Directory: 1 year (Preferred). Help desk: 1 year (Preferre...