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Form of workJob Description
Description
- SAIC is currently seeking a Printer/PC Support Technician to support the US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS) program to troubleshoot and configure Network Printers/Local Printers, and complete a light volume of PC Support requests.
NOTE: This position is a Fully On Site.
JOB DESCRIPTION:
- Perform all functional checks, troubleshooting, operational and administration tasks on managed network and local printers.
- Coordinate relevant support and troubleshooting activities with department partners and vendors. This will include coordination with both private sector vendors and other Government agencies.
- Manage PC Loaner inventory of 20+ devices. To include imaging and maintaining the machines, tracking inventory, and ensuring the devices are checked-in and out according to policies and procedures.
- Assist with imaging and PC Refresh efforts as ticket volume permits.
Qualifications
REQUIRED EDUCATION AND EXPERIENCE
- Bachelors and (2)+ years of experience; additional four (4) years of experience accepted in lieu of degree
- Solid understanding of network printers, ability to troubleshoot issues, and resolve problems.
- Experience updating printer firmware.
- Experience with imaging computers, installing updates and software, and joining machines to a Domain.
- Experience with Microsoft Excel and managing asset Lists and inventories.
REQUIRED CERTIFICATIONS
- Must have a current A+ CE
REQUIRED CLEARANCE
- Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
- Must be a current US Citizen
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
