Full-Time Customer Support Technician jobs in Alpharetta, GA

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CUSTOMER SUPPORT TECHNICIAN- MEDICAL DEVICE

Conduct initial troubleshooting and escalate issues to senior technicians when necessary. Manage the shipment of loaner Medical Devices and maintain loaner inventory, coordinating dispatch and returns. Enter service and warranty c...

CompanyMagventure
AddressAlpharetta, GA
CategoryInformation Technology
Salary$55,000 - $60,000 a year
Job typeFull-time
Date Posted a month ago See detail

Customer Support Technician- Medical Device

Magventure

Alpharetta, GA

$55,000 - $60,000 a year

Conduct initial troubleshooting and escalate issues to senior technicians when necessary. Manage the shipment of loaner Medical Devices and maintain loaner inventory, coordinating dispatch and returns. Enter service and warranty c...

Customer Support Technician I US Remote

Motorola Solutions

Utah, United States

$33.3K - $42.1K a year

Receives requests for computer technical assistance and problem resolution from customers or company employees. Performs technical problem diagnostics and maintenance for Flex software products to ensure efficient operation in the...

Insurance Customer Support Representative - Remote New

Dxc Technology

Tennessee, United States

$28,600 - $41,600 a year

Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervis...

Customer Support Representative New

The Wanderlust Group

Remote

$50,000 - $55,000 a year

Operate our helpdesk, providing front line support via phone, email and live chat channels Answer how-to questions and help customers navigate a variety of tools within our software Diagnose software issues and engage with our pro...

Customer Support Representative New

Global Executive Communications Llc

Remote

$15.83 - $25.68 an hour

401(k). Dental insurance. Flexible schedule. Health insurance. Paid time off. Parental leave. Professional development assistance. Referral program. Vision insurance. Work from home. No experience needed. 10 hour shift. 12 hour sh...

Manager of Technical Customer Support New

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Customer Support Representative

Grundfos Holding A/S

Lenexa, KS

$43.6K - $55.2K a year

Provide commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc. Create tickets, e.g. RFI (request for information), RFQ (...

Technical Support Technician

Nyc Careers

New York, United States

$56,106 - $81,694 a year

Agency: ADMIN FOR CHILDREN'S SVCS Job type: Full-time Title Classification: Exam may be required Provide necessary IT service window coverage, distribute, and collect wireless equipment. Complete final configuration of smartphones...

Customer Support Specialist

Roadie

United States

Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information. Balan...

Customer Support Project Manager

Design Public Group

Remote

$65,000 - $80,000 a year

Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

L2 Customer Support IT

Metova

Remote

$70.8K - $89.6K a year

Review/Read logs and diagnostic information and provide summaries Troubleshoot the Production Environment in order to find solutions to externally and internally reported cases pertaining to our software product and our infrastruc...

Customer Support Associate

Leetcode

United States

$47.9K - $60.7K a year

DescriptionResponsibilities:Promptly and professionally address customer inquiries through email, discussion forum, and social media channelsFacilitate support and coordination across internal departmentsIdentify and troubleshoot...

Customer Support Specialist

Sonoma Construction Llc

Chicago, IL

Degree in Business Administration will be prefered 2 years of experience in customer services. Excellent verbal and written communication skills. Familiar with CRM Software like Zoho, Hubspot and Salesforce. Proficient in MS Offic...

Customer Support - Firmware Specialist

Luxor Technology

Remote - Oregon, United States

Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner. Develop and maintain detailed documentation related to firmware installation, feature sets,...

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

IT Data Center Support Technician (Hybrid)

Holland & Knight Llp

Virginia, United States

Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes. Maintains Data Center system documentation. Management of firm's UPS power systems. Respond to all...

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

Surgery Support Technician

Reston Hospital Center

Reston, VA

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

Lab Support Technician - Los Angeles, United States - Takeda Pharmaceutical

Takeda Pharmaceutical

United States

Pick up, receive, aliquot, and distribute samples to the appropriate laboratories for testing by following SOP and using GMP/ GDP/ LIMS. Support in troubleshooting of issues as they arise from daily tasks, such as sample managemen...

Customer Support Agent (HCF)

Clipboard Health

Remote

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

IT Support Technician

Skiltrek

Michigan, United States

Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while...

Clinical Support Technician, Cardio Echo, Full-Time

University Of Miami

Coral Gables, FL

Maintains clean and safe environment by cleaning and defrosting refrigerators, removing dirty linens appropriately, cleaning and preparing patient carts, as well as cleaning and processing endoscopy instruments and equipment. Main...

End User Support Technician

Calbright College

California, United States

The ideal candidate should be a self-starter with the ability to work both independently and in a collaborative team environment. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic,...

IT Support | Virtual & Field Technician

Mazaroth It Solutions, Inc.

Irvine, CA

is a plus Knowledge of Linux is a plusAbilities & Attributes Highly resourceful in the areas of diagnostics and problem-solving An instinctive inclination and self-driven determination to troubleshoot unfamiliar issues to compl...

Desktop Support Technician

Nuaxis Innovations

Colorado, United States

Provide, as needed, customer one-on-one training and assistance with account setup, data backup, recovery, and general IT services usage to support business process requirements. Ensure actions support documented processes and pro...