Customer Support Specialist jobs in Springfield, VA

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CUSTOMER SUPPORT SPECIALIST

Receive, prioritize, and manage Customer Support inquiries via multiple channels such as chat, phone and email. Ensure accurate documentation of customer interactions and resolutions. Understand the product and client well so that...

CompanyMystudio
AddressFairfax, VA
CategoryInformation Technology
Salary$42,000 a year
Job typeFull-time
Date Posted a month ago See detail

Customer Support Specialist

Mystudio

Fairfax, VA

$42,000 a year

Receive, prioritize, and manage Customer Support inquiries via multiple channels such as chat, phone and email. Ensure accurate documentation of customer interactions and resolutions. Understand the product and client well so that...

Customer Support Specialist

Toastique

Washington, DC

$34.8K - $44.1K a year

Manage day-to-day IT operations, including troubleshooting technical issues, resolving user problems, and ensuring high availability and performance of IT systems. Be the first line of communication for any IT related issues (corp...

IT Support Specialist

V2X

Washington, DC

What You'll Do: . We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will perform duties in information technology management to include, issuing, tracking, recording,...

Defense Travel System Support Specialist

Credence Management Solutions, Llc

Fort Belvoir, VA

Review DTS transactions and provide desk-side support and help desk customer support with DTS technical assistance. Provide support as required for immediate assistance. Process newly assigned/departing personnel in DTS and provid...

Admissions Counselor and Student Support Specialist

George Mason University

Fairfax, VA

Recruits and supervises the Welcome team personnel, including student and non-student wage employees;. Actively engages in hiring, onboarding, training, and mentoring Welcome team employees;. Creates and manages the staffing sched...

Access Control/Administrative Support Specialist

Orbis Inc

Washington, DC

US Citizen with Secret Security Clearance. Previous DEERS/RAPID ID card facility experience. A minimum of 2 years-experience in issuing CAC ID Cards and administrative support experience required. Must be able to acquire and maint...

Communication Support Specialist

Smart1 Management Solutions

Washington, DC

$65,000 - $80,000 a year

Draft briefings and related communication artifacts and submit for approval prior to Ensure communication artifacts and action tracker content are distributed/collaborated Conduct research on relevant external sources (e.g., media...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

Customer support manager

Rready

Washington, DC

$99k-127k (estimate)

Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...

Administrative and Technical Support Specialist

Amentum

Arlington, VA

The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Preferred: Intermediate to high proficiency in Microsoft applications, partic...

IT Support Specialist

Owia Technology

Washington, DC

$97k-120k (estimate)

Our mission is to create a place where Awesome People come to do meaningful work, to grow personally and professionally and to believe in themselves. Can an IT company be all that? We think so! You can expect to work with a team o...

Community Support Specialist (Behavioral Health) - Monthly Bonus Available

Mcclendon Center

Washington, DC

A competitive starting base salary of $43,000 - $50,500 annually based on relevant work experience (community mental health). Professional support and career development. A package of comprehensive benefits including 100% employer...

Customer Support Representative

Kastle Systems

Falls Church, VA

Customer first mindset - responds to and resolves customer requests via telephone, email, and cases in a Customer Relationship Management (CRM) system. and case completion in a timely and high-quality manner while adhering to defi...

IT Support Specialist

The Solutions Group Llc

Falls Church, VA

$48.4K - $61.2K a year

Experience with Mac and PC component-level installation, configuration, troubleshooting, memory, hard drives, etc Solid understanding of workstation Operating Systems including Windows 10 and Mac OSx including standard software in...

User Support Specialist

Baynova Llc

Alexandria, VA

$44K - $55.7K a year

Escalated User Support administration Use ServiceNow to maintain ticketing queues by accepting tickets and closing them according to service level agreements. Office365 administration and troubleshooting of email accounts. Serve a...

Desktop Support Specialist- CSA I (10am- 6:30pm)

Institute For Defense Analyses

Alexandria, VA

$70.3K - $89K a year

Bachelor of Science degree in Computer Science or related field with one year minimum experience in Information Technology OR high school diploma with three years minimum experience in Information Technology. Possess fundamental...

Administrative Support Specialist

U.s. Special Operations Command

Alexandria, VA

$99,200 - $128,956 a year

Manages the sponsorship program for incoming unit members that graduate from Assessment and Students in the Operations Training Courses (OTC). Coordinates with a wide array of units to resolve issues which may prevent the Service...

Computer User Support Specialist

Saic Motor

WASHINGTON, DC

Bachelors and three (3) years or more experience; four (4) years of experience in lieu of degree. Experience using Remedy or a similar ticketing system. Demonstrated professional experience with Windows Server 2012; Windows Serve...

Administrative Support Specialist, MC-301-4C

Millennium Challenge Corporation

Washington, DC

The publicU.S. Citizens, Nationals or those who owe allegiance to the U.S. Federal employees - Competitive service. Federal employees - Competitive service. Coordinates various administrative tasks and problem solves to support ef...

Program Support Specialist

Info Gain Consulting

Washington, DC

Leverage knowledge and experience in supporting the development of solutions. Ability to support multiple tasks within a project in one or more of the following: program management services, advertising services, public relations...

Grant Support Specialist

Aveshka Inc

Vienna, VA

$87.7K - $111K a year

Performs financial and administrative analyses of assigned grant mechanisms, to determine if costs are reasonable, allowable and allocable Maintains the official grant files. Provide auditing services for grants Monitors close out...

Customer Service Sales Specialist

Insuratec Services Group

Alexandria, VA

Provide outstanding Customer Service to clients inquiring about insurance products. Drive sales by assisting clients in choosing appropriate insurance coverage tailored to their needs. Work with leads provided by the company; no c...

Program Support Specialist, Administrative Support to DAMO-SSR

Mesmo Inc.

Arlington, VA

$85,000 - $95,000 a year

Receive and direct taskings, request for information, and other official request for coordination. Route task within SSR as necessary, tracking manpower, task status, and ensuring timely responses. Support DAMO-SSR programs and HD...

Social Media Support Specialist, Public Service Recruitment (Remote)

Fors Marsh

Arlington, VA

Responsible for regular interaction with potential recruits through Social Media to answer any questions regarding the Army National Guard with goal of prequalifying these individuals. Actively responds to and moderates comments,...

HMIS IT SUPPORT SPECIALIST - TEMPORARY (GRANT FUNDED)

Arlington County, Va

Arlington, VA

$71,052.80 - $108,576.00 a year

Developing, reviewing and submitting monthly reports to Community Solutions, for Built for Zero efforts as required; Assisting in the development of custom reporting tools and collaborating with Community Solutions technical staff...

Desktop Support Specialist (Onsite)

Raytheon

Arlington, VA

Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cy...

Senior Technical Support Specialist

Virginia Hospital Center

Arlington, VA

$70.7K - $89.5K a year

Extensive experience with Microsoft Exchange and Outlook. Must have detailed knowledge of TCP/IP; subnetting, and troubleshooting skills with nslookup, traceroute, and PING are pre- requisites for success. Will be required to work...

Customer Support Analyst

Saic

Arlington, VA

$75.3K - $95.4K a year

Associates Degree or experience accepted in lieu of degree 3 to 5 years of experience TS (SCI Eligible) IAT-I, Certification in one of the following areas, A+ CE, CCNA-Security, Network+ CE, SSCP TS/SCI IAT-II, Certification in on...

IT Support Specialist - (177878)

Hdr

Arlington, VA

$54.7K - $69.3K a year

Apply technology to address business needs and constraints. Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources. Combine a breadth of IT technical expertise wi...

Technical Support Specialist (-)

Dci Solutions

Arlington, VA

$50,000 - $70,000 a year

Utilize various manuals, drawings and other documentation in task completion. Solaris, AIX, Red Hat, IRIS, Microsoft Windows, VMware, SharePoint, Citrix. General troubleshooting, triage, or performance of specific tasks. Bourne, C...