Customer Support Specialist jobs in Charlotte, NC

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CUSTOMER SERVICE E-SUPPORT SPECIALIST (EVENING SHIFT- ONSITE)

Youll support customers who need help. Whether they text, email, or live chat, youll be the hero to let them know help is on the way! Youll educate customers. Youre gonna learn about some awesome products and services we have....

CompanyMorris-Jenkins
AddressCharlotte, NC
CategoryInformation Technology
Salary$39.8K - $50.3K a year
Job typeFull-time
Date Posted a month ago See detail

Customer Service E-Support Specialist (Evening Shift- Onsite)

Morris-Jenkins

Charlotte, NC

$39.8K - $50.3K a year

Youll support customers who need help. Whether they text, email, or live chat, youll be the hero to let them know help is on the way! Youll educate customers. Youre gonna learn about some awesome products and services we have....

Customer Service/Insurance Agent Support Specialist

Messer Financial Group

Charlotte, NC

$57,000 - $64,000 a year

Develop knowledge of various departments and company initiatives to support agents effectively. Manage a high volume of agent interactions via email and phone. Utilize available resources to continuously expand subject matter know...

Center Support Specialist

Abs Kids

Charlotte, NC

$18.00 - $19.00/Per Hour

* Make reminder calls one week prior to and the day before scheduled appointments* Review account to see if a client has missing documents and obtain any missing information* Reschedule cancellations/No call no shows for assessmen...

Part-Time Help Desk Support Specialist

Edray

Charlotte, NC

Currently pursuing or recently completed a degree in Information Technology. Computer Science. or a related field. Strong passion for technology and a desire to learn and grow in IT. Excellent communication and interpersonal skill...

Bilingual Customer Service Specialist (Spanish) - Now Hiring

Sherwin-Williams

Charlotte, NC

$16.00+ per hour

Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships...

Store Customer Service Specialist - Now Hiring

Sherwin-Williams

Charlotte, NC

$16.00+ per hour

Ensure high levels of customer satisfaction through excellent sales service. Assist customers in person and over the phone by determining needs and presenting appropriate products and services. Build productive trust relationships...

Commercial Support Specialist KYC/AML-Onboarding Specialist

Bank Of America

Charlotte, NC

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Global Co...

Technical Support Specialist

Saic Motor

CHARLOTTE, NC

Installs software, modifies settings, and replaces hardware as required to resolve the incident. Resolves desktop and network issues to restore service. Understands premise wiring/cabling best practices. Uses ITSM and Remedy ticke...

Autism Support Specialist - Entry Level

Hopebridge

Charlotte, NC

Paid RBT Certification. Annual $75 Professional Development Stipend: Invest in your growth and expertise in Autism intervention. Exclusive Access to Internal Professional Development Programs:Fuel your career with a myriad of gro...

Customer Support Service Representative III (Medical Billing)- Hybrid Schedule

Orthocarolina

Charlotte, NC

$35.7K - $45.2K a year

Reprocesses corrected and voided claims to all insurance companies. Perform final analyses of all Veteran Affairs, Davidson College, Community Care, Physician Reach out and Vocational Rehab accounts before month end. Ability to ha...

Support Specialist

Velocitor Solutions

Charlotte, NC

$48.4K - $61.3K a year

Assist end-users and IT specialists by phone and email with first-level technical support; working to resolve as many incidents as possible at the Tier I level, this includes calling end-users as needed. Create new or update exist...

Sales Support Specialist

Beacon Roofing Supply

Charlotte, NC

$46.2K - $58.6K a year

Competitive Pay: We make sure that your hard work is recognized. Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package designed to prioritize your well-being. Employe...

Neighbor Support Specialist

Roof Above Inc

Charlotte, NC

$35.4K - $44.8K a year

Be the day-to-day front-line neighbor engagement for the Day Services Center indoors and outdoors. Provide support for opening and closing of the campus, including any set-up in collaboration with other teams. Triage and help acce...

Application Support Specialist II

Intelichart

Charlotte, NC

$60,000 - $70,000 a year

Schedule: M-F from 11:30 AM EST to 8:30 PM EST, but you MUST be available for on-call, after-hours support rotation, and weekend schedules. This is non-negotiable.. The ideal candidate will provide assistance, advice, problem solv...

Customer Support

Townsquare Interactive

Charlotte, NC

$39.3K - $49.8K a year

Communicating with clients to ensure that all of their needs are understood and addressed. Building strong client relationships to maintain old business and acquire new customers. Developing new opportunities to upsell existing cu...

Sr. Customer Experience Escalation Specialist

Belk

Charlotte, NC

Works daily with the Belk's BPO (business processing outsourcer) agents and the management team. Partners with the Store Fulfillment team to better serve customers, resolve issues, reduce customer appeasements and drive sales. Res...

Sr. Customer Experience Escalation Specialist

Belk, Inc. & Belk Ecommerce Llc

Charlotte, NC

Works daily with the Belk's BPO (business processing outsourcer) agents and the management team. Partners with the Store Fulfillment team to better serve customers, resolve issues, reduce customer appeasements and drive sales. Res...

Customer Experience Vendor Management Specialist

Belk

Charlotte, NC

Lead communication efforts of all policy and financial updates to the internal Belk community, partnering with merchandising and operations teams to implement changes. Work directly with our BPO (business processing outsourcer) pr...

Supportive Housing Specialist (Hybrid, Charlotte, North Carolina based)

Alliance Health

Charlotte, NC

$26.34 - $43.93 an hour

Provide regular training on Fair Housing and Olmstead to providers throughout Alliance's region. Monitors programs and providers to ensure compliance with the guidelines and regulations in the Americans with Disability Act (ADA)....

Customer Relations Specialist - remote

Zap Consulting | Hvac Consulting

Charlotte, NC

$17 an hour

Providing excellent customer service via inbound and outbound phone calls with clients and insureds. Adhering to all company policies and processes as delineated in training materials and supervisor instruction. Routing calls to c...

Product Specialist, Customer Success - US

Netfoundry

Charlotte, NC

$127K - $161K a year

Conduct quarterly update meetings with designated clients, ensuring follow-up on action items until they are fully executed. Analyze various data and reports to track client adoption of services, identify growth opportunities, and...

Sales & Customer Retention Specialist (Customers For Life)

Cpi Security

Charlotte, NC

$46K - $58.3K a year

Base pay PLUS bi-weekly uncapped commissions, PLUS performance pay, PLUS on-going sales contests, PLUS premium shift pay, PLUS quarterly bonus, PLUS performance paid time off, PLUS prizes and incentives and more... Ongoing special...

Customer Services Specialist

Livunltd

Huntersville, NC

$32.7K - $41.4K a year

Answer inbound calls from customers, technicians, and vendors. Monitor tracking and data entry. Follow customer success standards to minimize handoffs as it relates to providing assistance to customers, vendors, and employees. Fol...

Customer Account Specialist

Onemain Financial

Fort Mill, SC

$31.9K - $40.4K a year

Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services Work both cooperati...

IT Support Specialist

Aligned Automation

Concord, NC

$35 - $50 an hour

Provide global support for Surface Hubs, MTR devices, and traditional AV hardware (Logitech, Crestron, AMX, Poly, etc.). Take ownership of incidents in the Modern Meetings team global queue. Ensure compliance with Service Level Ag...

Certified Peer Support Specialist

Continuum Care Services, Inc

Concord, NC

$14 - $16 an hour

Responding to call-outs and client emergencies as needed. Meeting with clients regularly to offer one-on-one support and counseling. Developing recovery plans, coping methods, and rehabilitation strategies with the client. Arrangi...

Online Learning Support Specialist

Winthrop University

Rock Hill, SC

Responds promptly to phone calls and email requests for technical support. Serves as liaison between users and the Winthrop IT Help Desk and Blackboard Support. Follows up with users until a problem is resolved. Coordinates the lo...

Customer Service Specialist

Dick's Sporting Goods

Gastonia, NC

$26.4K - $33.5K a year

Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience. Serve as primary Customer Service provider at the front end and liaison between customers...

Tier 2 IT Support Specialist - Remote

Gentiva

Mooresville, NC

$52.2K - $66.1K a year

Provide great technology onboarding experience for our new hires across all businesses. Offer onboarding guidance and information on training to candidates and hiring managers via phone and email. Promptly resolve questions and is...

Customer Account Specialist-

Distribution Direct

Rock Hill, SC

$15 - $17 an hour

Field inbound and outbound phone calls. Monitor email communications to keep in touch with customers. Manage administrative functions of assigned accounts. Process inbound/outbound shipment and return paperwork in compliance with...