Customer Success Manager jobs in Hayward, CA

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CUSTOMER SUCCESS MANAGER

Customer-centric Focus:Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients.Collaborate with customers to define and track key performance metrics and e...

Company	Five9
Address	San Ramon, CA
Category	Information Technology
Job type	Full-Time
Date Posted	a month ago See detail

Customer Success Manager

Five9

San Ramon, CA

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Associate Customer Success Manager

Five9

San Ramon, CA

$99.9K - $126K a year

Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Quarterbacking experiences by various cross-functional teams at...

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Senior Customer Success Manager

Five9

San Ramon, CA

Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients. Collaborate with customers to define and track key performance metrics and ensure they are meeting...

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Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

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Technical Program Manager (Customer Success Services)

Oracle

Pleasanton, CA

$87.6K - $111K a year

Have a bachelors degree in business, Economics, Industrial engineering, or an equivalent science/ engineering field. Strong academic record with a focus on project management, software development lifecycle, or related coursework...

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Customer Success Manager

Skan

Menlo Park, CA

Become a trusted value delivery partner for assigned clients Customer Value management and delivery, project reporting, governance and consulting Program Management (In partnership with solutions delivery leads): All phases of e...

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Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

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Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

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Strategic Customer Success Manager

Openai

San Francisco, CA

$240,000 - $300,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

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Customer Success Manager

Permitflow

San Francisco, CA

Customer Focused: Build and maintain strong, long-lasting customer relationships, understand their needs, and ensure their satisfaction with the PermitFlow software.. B2B Software Customer Success Expert: Managed customers with 5-...

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Customer Success Manager, Scaled

Dronedeploy

San Francisco, CA

Act as a Product Advisor / Technical Liason for DroneDeploy's Small, Medium Business cohort. Engage with customers post-sales, driving user adoption and business value to support high retention. Work with a large portfolio of cus...

2 months ago seen See more...

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Cybersecurity Customer Success Manager

Cyberhaven

San Francisco, CA

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

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Customer Success Manager

Codesignal

San Francisco, CA

$75,000 - $100,000 a year

Winning Builtin's Best Places to Work: Fully Remote 2023 Award. Continuing to be an Industry Leader in several G2 Categories in 2023. Winning TrustRadius' Best of Software 2022 Award. Getting Certified as a Best Place to Work 2023...

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Customer Success Specialist Imaging - IT

Zeiss

Pleasanton, CA

Work with customers to solve imaging science computing process problems with ZEISS software and ZEISS or Customer supplied computing hardware. Discuss IT related technical requirements and infrastructure and data security question...

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Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

3 weeks ago seen See more...

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Account Manager Customer Service

Chemical Strategies, Inc.

San Leandro, CA

HIRING NOWJob Title: Account Manager / Customer ServiceWarehouse Location: San Leandro, CA (Davis and Doolittle st)Looking for a career and not just another job? Solicits sale of new or additional products and services.THE CANDIDA...

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Sr. Manager, Customer and Market Intelligence

Albertsons Companies

Pleasanton, CA

$102,700 a year

Leverage research, analytics, and industry reports to identify trends, opportunities, and threats. Monitor and analyze competitor activity leveraging internal analytics and key partner tools designed to statistically measure impac...

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Sr. Manager, Customer and Market Intelligence

Albertsons

Pleasanton, CA

Leverage research, analytics, and industry reports to identify trends, opportunities, and threats.. Monitor and analyze competitor activity leveraging internal analytics and key partner tools designed to statistically measure imp...

2 months ago seen See more...

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Assistant Customer Service & Sales Manager

Cathay Bank

Fremont, CA

Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary Customer Service. Ensure staff are actively profiling customers d...

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Customer Care Manager - Fremont, California

Tech24

Fremont, CA

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements...

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Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

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Senior Manager, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

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Product Program Manager, Customer Support

Senior Customer Marketing Manager

Dialpad

San Ramon, CA

Customer Reference and Testimonial Management:. Establish and manage a dynamic customer reference program, showcasing success stories, ROI customer studies, and compelling testimonials. Develop and maintain a comprehensive databas...

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Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

3 days ago seen See more...

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Lead Technical Quality Manager, Cloud Success Services

Sap

Palo Alto, CA

Lead Premium Engagement program. Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics. Lead eng...

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Customer Onboarding Manager

Crowdbotics

Berkeley, CA

Conduct welcome calls and onboarding sessions with new clients to understand their goals and set expectations. Create and maintain onboarding and enablement materials, including guides, tutorials, and FAQs, to help customers navig...

2 months ago seen See more...

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Engineering Manager - Customer Care

Roblox

San Mateo, CA

Guide large cross-functional projects that span multiple teams. Drive the team roadmap, charter, and vision. Uphold high coding standards and establish new ones. Work for your team, being a force multiplier by unblocking issues an...

4 weeks ago seen See more...

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Technical Project Manager - Core Customer Onboarding (Spanish or Portuguese Speakers Preferred)

Neo4J

San Mateo, CA

Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deplo...

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Local Success Coach (Part Time Sales & Customer Service Coordinator)

Goaupair Operations Llc

San Mateo, CA

/ wk. Work-from-home / remote Independent contractor / 1099 / self-employed Candidate must live within one hour drive time of San Mateo, CAThis position is part-time, with full-time potential as the number of families and Au Pa...

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