Technical Program Manager (Customer Success Services)

What You’ll Bring:

To be considered for a Technical Program Manager position in the Customer Success Services organization, you must possess the Objective Minimum Qualifications below.

• Have a bachelor’s degree in business, Economics, Industrial engineering, or an equivalent science/ engineering field.
• Strong academic record with a focus on project management, software development lifecycle, or related coursework would be an added advantage.
• Have no more than 12 months of professional full-time work experience in the technology field (excluding internships, research and/or teaching assistant roles, and military experience).
• Ability to collaborate with engineers and senior executives.
• Passion for technology and a keen curiosity about program management.
• Outstanding communication and social skills.
• Exceptional organizational and multitasking abilities.
• Proactive problem-solving approach with the ability to adapt to a dynamic environment.
• Ability to keep up with advancements in the field of technical product development.
• Ability to evaluate product performance metrics and diagnose and resolve issues.
• Proficiency in programming languages and coding, such as SQL, Python, and JavaScript.
• Familiarity with project management tools and methodologies is a plus.
• Passion for learning and a dedication to professional development.

Career Level - IC1

What You’ll Do:

• The Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization that enables long-term advanced support relationships with many of Oracle's largest customers.
• Our goal is for every customer to gain ever more value from their Oracle Solutions by helping them make well-informed decisions regarding the implementation, management and use of Oracle technologies.

What We’ll Give You:

• Significant investment in your professional development and a social network of resources and leaders with vision inside Oracle.
• Fun and flexible work for the ideal work-life balance
• An inspiring, inclusive, and multicultural community that values fresh perspectives.
• A buddy program: a senior leader will be assigned to work closely with you to help you making connections and learning the business.
• Elite professional training from industry guides.
• A defined career progression based on annual performance and personal development followed closely by a direct manager.
• The opportunity to engage with a variety of customers in multiple areas.
• Competitive pay and excellent benefits that will help you do your best work.