Customer Operations Specialist jobs in New York, NY

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CUSTOMER OPERATIONS SPECIALIST

Handling a wide variety of daily escalations from retailer CS teams, ESW CS teams, ESW client managers, carriers, and internal and external stakeholders. Monitor daily KPIs & SLAs with our Customer service outsourcers to ensure th...

CompanyEsw
AddressNew York, NY
CategoryInformation Technology
Salary$42.4K - $53.7K a year
Job typeContract
Date Posted 2 months ago See detail

Customer Operations Specialist

Esw

New York, NY

$42.4K - $53.7K a year

Handling a wide variety of daily escalations from retailer CS teams, ESW CS teams, ESW client managers, carriers, and internal and external stakeholders. Monitor daily KPIs & SLAs with our Customer service outsourcers to ensure th...

Assistant Manager, Customer Operations - Port Chester Shopping Center New

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Sales Operations Business Partner Senior Specialist

Sap

New York, NY

Sales planning and Sales execution tools, including tools that manage sales pipeline; Go-to-Market Planning and Enterprise Forecasting processes; Manage complex matrix organization; Customer Relationship Management (CRM) tool; Imp...

Operations Specialist, Senior Rater - Hybrid

Crum And Forster

New York, NY

Generate rating worksheets. Process new and renewal policies for all lines of business that have been rated, add regulatory forms, annotate forms when appropriate, and complete required documents to be readied for distribution. Mo...

Store Operations Specialist

At Home Stores

New York, NY

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OPERATIONS AND LOGISTICS SPECIALIST

Confidential

New York, NY

Responsible for the development and execution of the logistics, transportation plan, driving continual improvement to optimize performance, cost and service level.. Responsible for the management of third-party logistics (3PL) pr...

OPERATIONS MANAGER / CUSTOMER SERVICE - Hybrid

Winston Resources, Llc

New York, NY

80000.00-90000.00 Per Year

5-10 years experience- strong follow up team player. Any experience with accessories a plus. Strong follow up with customers and overseas. This person will do some logistics. Work as liaison with logistics mgr. Heavy volume...

Operations Specialist Northeast - Queens (On Site)

Capital One

New York, NY

Drive continuous operational improvement/innovation in a customer centric culture.. Serve as SME and as focal point for communication to and from the branches and cafes in areas included, but not limited to operational effectivene...

IT Specialist (Customer Support)

National Park Service

New York, NY

Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agencyCurrent federal employees of this agency. Land & base managementCertain current or former t...

Customer Support Specialist - New York City, United States - beBee Professionals

Bebee Professionals

New York, NY

Provide users with timely and empathetic support through email, chat, and social media by addressing inquiries and resolving issues. Work with the product team to report user feedback and suggest improvements for better user exper...

Assistant Manager, Customer Operations - Thompson Square

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Business Information Mgmt Specialist- US Data Mgmt Operating Model-

York State Department Of Labor

New York, NY

Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas. Requires master level conceptual expertise and knowledge for own area of specialty / domain a...

ML Specialist, Product Data Operations

York State Department Of Labor

New York, NY

Collaborate closely with GenAI research, engineering, and product teams to align program objectives with broader organizational goals.. Apply machine learning techniques and algorithms to large sets of data, creating actionable in...

Business Information Mgmt Specialist- US Data Mgmt Operating Model

York State Department Of Labor

New York, NY

Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas. Requires master level conceptual expertise and knowledge for own area of specialty / domain a...

Security Operations Specialist

Errorhandle

New York, NY

$36 - $95 an hour

Submit a resume including related work experience, education and any certifications.. Submit your hourly rate expectation.. Submit availability to start including planned/expected any time off for the rest of the year plus if you...

Assistant Manager, Customer Operations - Batavia Towne Center

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Licensing Operations Specialist

Ted Conferences, Llc

New York, NY

$65,000 - $75,000 a year

Prepare video, audio, subtitles, images, and metadata assets according to partner specs and strict delivery schedules. (Note: This position is not a video editing, encoding or post-production position.) Refine the asset preparatio...

Senior Product Operations Specialist | Generalist

Ramp Financial

New York, NY

$135K - $171K a year

Customer Obsession: Represent the voice of the customer within your product space, work to connect the day to day customer experience to product and engineering teams, and bring customer insights to help teams think beyond the b...

Panel and Operations Specialist

York State Department Of Labor

New York, NY

Manage the recruitment, onboarding, administration and facilitation of approximately 200 external panelists needed to run 35+ panels over a concentrated six-month period; . Provide active oversight of the expanded panelist recruit...

Customer Retention Specialist (Remote)

N&A Enterprises And Solutions

New York, NY

Customer Engagement: Stay in contact with travel customers via phone, email, or chat to establish and maintain a positive and productive relationship. Problem Resolution: Address customer concerns, resolve issues, and provide solu...

Customer Support Specialist

Yehuda Diamond Co.

New York, NY

$50,000 - $60,000 a year

Remotely train customers how to operate the product via zoom meeting or phone calls. Prompt support troubleshooting requests. Provide accurate consultation to help users read test results. Customer onsite support. Ensure customer...

Customer Support Specialist (Overnight) - Long Island City, NY

Accommodations Plus International

New York, NY

Serve as API's on-site liaison with the airline partner, providing support, guidance and training. Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must...

Customer Experience Specialist

Daltile

New York, NY

Ensures all aspects of the customer selection and buying experience are exceptional. Including initial contact, specifications, pricing, sourcing, and order placement. Provides customers with selection advice and product expertise...

Formulary Operations Specialist

Capital Rx

New York, NY

Support the weekly, monthly, and quarterly maintenance and quality assurance checks of standard and custom formularies for all lines of business including Commercial, Medicaid, Medicare Part D, and the Health Information Marketpla...

Operations Specialist; 1101-203-A

Catholic Charities Brooklyn And Queens

New York, NY

Participates in creating monthly, quarterly and annual reports and work in partnership with management to address issues related to documentation of services. Collect and input data into multiple electronic platforms systems in or...

Assistant Manager, Customer Operations - Eastgate Plaza

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Customer Specialist

Jen Birchler Llc

New York, NY

$54,724 - $60,403 a year

Modern office setting. Food provided. Work-from-home days. 401(k). Dental insurance. Flexible schedule. Health insurance. Paid time off. Vision insurance. No experience needed. Day shift. Monday to Friday. In-person. New York, NY:...

Assistant Manager, Customer Operations - Mckinley Mall

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Operations Specialist

Anthos Home

New York, NY

Process and review housing voucher packages for various housing voucher programs. Manage communication with brokers and property owners for timely submission of forms. Review the landlord and tenant forms (packages) as a final ste...

Senior Fraud Operations Specialist

Ramp Financial

New York, NY

$127K - $161K a year

Analyze new account applications for indications of first party and third party fraud Investigate alerts and referrals for signs of fraud using internal and external data Review transaction activity, restrict accounts, and initiat...