Operations Specialist; 1101-203-A

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
At Catholic Charities Brooklyn and Queens, we believe your best years should always be in front of you, which is why we're dedicated to helping seniors preserve their independence and continue to live vibrant, connected, fruitful lives. All older adult services are funded by the New York City Department for the Aging. We help promote active lives. Our Senior Centers offer a range of activities and services, including meals, social services, educational workshops, exercise classes, discussion groups, games, art classes, lectures, workshops, health screenings, organized outings and more.
STATEMENT OF THE JOB:
Under the direction of the Director of Operations, Operations Specialist has responsibility to assist management team with administrative operations in OAS programs. Along with the management team of OAS, The Operations Specialist will be responsible for ensuring appropriateness and effectiveness of care provision services, ensure all required statistical data for programming is inputted into the PEERPLACE database by programs in a timely manner. This employee will help with budget and statistical reports for NYC Aging and CCNS upon request and will assist to analyze trends in productivity and consumer satisfaction.

• Participates in creating monthly, quarterly and annual reports and work in partnership with management to address issues related to documentation of services
• Collect and input data into multiple electronic platforms systems in order to analyze and report to funding source. Electronic platforms may include but are not limited to: AWARDS, STARS, MIP and others, which may be chosen by the agency for utilization
• Participates in analysis of data from multiple sources and findings utilizing reports, charts and/or graphs, communicate outcome trends, discrepancies and new initiatives
• Regularly interact with the program staff and other key administrative staff in order to identify all measures and goals.
• Participates in quality assurance check to ensure completeness and validity of data
  Works with OAS management team to ensure contract compliance and adherence to DFTA and agency policies, internal/external regulatory agency standards and requirements are met

QUALIFICATIONS:

• AA degree in social service or related filed with two years' experience in a social service setting o or providing direct services to older adults
• OR Bachelor's Degree (no experience required)
• Bilingual Spanish/English; Russian/English; Chinese/English; Korean/English speaking preferred.
• Able to travel to multiple locations within the five boroughs as needed.
  Frequently lifts and/or moves up to 10 pounds.

BENEFITS
We offer competitive salary and excellent benefits including:

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:
www.ccbq.org
Other details

• Pay Type Hourly
• Min Hiring Rate $24.72
• Max Hiring Rate $27.69
• Required Education Associate Degree

Apply Now