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MANAGER OF TECHNICAL CUSTOMER SUPPORT

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

CompanyTypeform
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 3 weeks ago See detail

Manager of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Technical Operations & Insights Analyst - Product Support

Figma

United States

Build data pipelines that enable reliable, accurate, and timely data insights. Enable Product Support to capture customer, product, and team performance insights. Develop and maintain workforce capacity models to forecast staffing...

Technical Support Engineer - Level 1

Park Place Technologies, Llc

Houston, TX

$45.9K - $58.2K a year

Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues. Understand and explain technical and procedural concepts to both technical and non-technical audiences. Troubleshoot complex...

Crane/Heavy Equipment Technical Support Representative

Tadano America Corporation

Houston, TX

$51.8K - $65.6K a year

Provide operator assistance for the various models for set up, configuration, and basic operation assistance via phone, email, text, or video chat. Provide technical part information and documentation for both internal and externa...

Technical Support Specialist

Story Cannabis

Phoenix, AZ

$44.8K - $56.7K a year

Provide quality technical telephone and chat support to end users on common computer system or hardware problems or questions. Enter and maintains accurate descriptions for all communications requesting support. Work with co-worke...

Technical Support Specialist

Hilton Grand Vacations

Hawaii, United States

Pay rate: $33.25 per hour Medical, Dental, and Vision insurance from Day One Financial Wellness 401k plan with company match, Life insurance, Company stock purchase program Team Member Travel Program enjoy discounted rates at...

Linux Technical Support Representative

Tkc Holdings, Inc.

SAN ANTONIO, TX

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Linux experience and knowledge a must. 2 years customer servi...

Assoc Client Technical Support Cnslt

Adp

El Paso, TX

Serve as a subject matter expert in handling routine client requests for ADP clients. Resolve routine customer concerns with pre-defined solutions. Answer non-technical questions regarding ADP products. Provide consultation and he...

Technical Support

Regal.io

New York, NY

Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers). Resolve a wide range of inquiries - end-user training, integration debugging, and bug resolution - to drive product adoption and custom...

Technical Support Representative II

Sonepar

Las Vegas, NV

Review diagnostics and assess the functionality and efficiency of systems. Implement security measures. Monitor security certificates and company compliance with requirements. Offer Technical Support to company staff and troublesh...

Associate Technical Support Analyst

Elixir Technologies

Olin, NC

Bachelors degree in computer science, IT, Software Engineering, Computer System Engineering, Telecommunication, or any other relevant engineering discipline ITIL Foundation Certification. Communicate effectively with customers, a...

Technical Support Specialist - Network Security Section

State Of Maine

Augusta, ME

Operate Cisco AnyConnect remote access system. Oversee maintenance, upgrades, and capacity planning of same. Create, run, and publish ad hoc reports as well as weekly and monthly reports. Designing and implementing system securit...

Technical Support Specialist I

Cascade Energy

Portland, OR

Configure, deploy, and support Cascade's fleet of client laptop computers and mobile devices. Provide Technical Support to employees by phone, in-person, or remotely in a wide geographic area. Respond to support tickets, and triag...

Laboratory Technical Support Specialist

Chevron

Houston, TX

Proven ability to work closely with other lab specialists to optimize cement and drilling fluid designs.. Conduct a variety of HTHP QA-QC tests on service partner cement and drilling fluid designs to support CTC drilling operation...

Field Technical Support

Bcforward

Rockwood, TN

High School diploma or equivalent, plus additional hardware technology training. College preferred....

Senior Technical Support Engineer - Azure Databricks/Spark

Microsoft

Charlotte, NC

5+ years Technical Support, technical consulting experience, or information technology experience.OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years Technical Support, technical co...

Medical Coding Quality Analyst - Denver, United States - Lifepoint Health Support Center

Lifepoint Health Support Center

United States

Apply appropriate coding classification standards and guidelines to medical record documentation for precise coding. Assess the quality of records, verifying medical record documentation accuracy (both electronic and handwritten)....

Technical Support Representative - Houston, United States - Affinitiv

Affinitiv

United States

Provide 1st level support for clients, troubleshoot and resolve issues with company software. Receive inbound phone calls and accurately log all call conversations in Zendesk in a timely manner. Work closely with Tier 2 technician...

Technical Support Specialist II

Unicom Engineering Inc

Plano, TX

Answer phone calls and emails sent to Technical Support in a timely manner with resolution within specific guidelines. Provide outstanding technical and non-Technical Support. Maintain needed skills to handle technical questions t...

Automotive Technical Support Specialist

Bmw Of North America

Woodcliff Lake, NJ

Provide an adequate and professional reply to TSARA support cases from dealers after reading all the information provided and reviewing all the internal information and systems such as FASTA, Current Issues library, Service Inform...

Automotive Technical Support Specialist

Bmw Group

Woodcliff Lake, NJ

Provide an adequate and professional reply to TSARA support cases from dealers after reading all the information provided and reviewing all the internal information and systems such as FASTA, Current Issues library, Service Inform...

Technical Support Specialist

Volvo Cars

Ridgeville, SC

Assist Retailer Technicians with guided expert level diagnostics to ensure a prompt vehicle repair. Analyze, document, and report technical faults found on Volvo products and diagnostic tools. When necessary, escalate appropriate...

Program Office Technical Support - Senior

Sawdey Solution Services

Tampa, FL

Provide user support for numerous devices and maintain updated software/hardware configurations. Train users on mission planning and execution software applications. Maintain network servers and client computers with current image...

Technical Support Representative

Mci Careers

Wichita, KS

Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate w...

Technical Support Engineer

Servicenow

Orlando, FL

Demonstrated fluid ability to troubleshoot, resolve and provide code level analysis for complex technical issues. In-depth understanding of how SaaS products work possess a deep technical understanding as well as a basic underst...

Engineering Technical Support Program Manager - Now Hiring

Golden Wolf Llc

San Antonio, TX

Developing evaluation methods to assess program strengths and identify areas for improvement. Producing timely and accurate reporting of program status throughout the life cycle. Prepare contract deliverables keeping abreast of co...

Enterprise Technical Support Engineer

Support And Service

Elk Grove, CA

Assist in the creation and maintenance of technical resource documents and other operational duties within the department. Responsible for effectively positioning Apple's support products and technical solutions. You will have mai...

Enterprise Technical Support Engineer

Support And Service

Sunnyvale, CA

Assist in the creation and maintenance of technical resource documents and other operational duties within the department. Responsible for effectively positioning Apple's support products and technical solutions. You will have mai...

Team Leader (m/f/d), Technical Support NCE Operational System Team

Vestas

Delaware, United States

Remote Team Leadership, effectively represents and supervises a remote team of 8-12 employees Act as the deputy for the Manager of the Technical Operational System Team when required Role model ensuring team delivers on objective...

Technical Support Manager

Imerys S.a.

United States

Facilitate business growth through technical training of customers, contractors and specifies. Act as a technical ambassador, representing the company externally as an expert by participating in university networks, standardizatio...