Call Center Workforce Manager jobs

Now available 38 results are consistent

Sort by:relevance - date

CALL CENTER MANAGER

Place a high importance on building provider, patient, and team rapport. Create a culture within the department that inspires team members to reach their full potential. Provide the necessary training and feedback to ensure perfor...

CompanyBridgeview Eye Partners
AddressMaumee, OH
CategoryInformation Technology
Salary$46.2K - $58.6K a year
Job typeFull-time
Date Posted 7 hours ago See detail

Call Center Manager New

Bridgeview Eye Partners

Maumee, OH

$46.2K - $58.6K a year

Place a high importance on building provider, patient, and team rapport. Create a culture within the department that inspires team members to reach their full potential. Provide the necessary training and feedback to ensure perfor...

Sr. Manager, Call Center

Healthaxis Group

Remote

$55.4K - $70.2K a year

Manages assigned team, including but not limited to the following responsibilities:Interviews, selects, and trains employees;.Provides on-going coaching, mentoring, and development of employees,.Fostering an atmosphere of teamwork...

Call Center Manager

Teei

Gainesville, VA

$23 an hour

Demonstrate the ability to perform activities inherent to the team responsibilities and assist when necessary to keep the team on track. Maintain focus on positive results, regardless of internal changes. Ensure a high level of ac...

Call Center Manager

Focal Point Remodeling

Harrisburg, PA

$65.9K - $83.4K a year

3+ years or more experience in a Management or Supervisory role in a Call Center. Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the Call Center team. Experience with insid...

Call Center Manager

Nexgen Hvac & Plumbing

Anaheim, CA

$65.5K - $82.9K a year

Competitive Compensation: 75,000-85,000 Annually, Depending on Experience Benefits Health, Dental, Vision, 401k, PTO Continual training for growth and development! Monthly meetings to showcase employee and company achievements Dyn...

Call Center Manager

Abby Windows & Exteriors

Waukesha, WI

$58.6K - $74.2K a year

Manage daily operations of the Call Center, including staffing, performance monitoring, quality assurance, and data reporting Hire, train, and evaluate Call Center agents, providing regular feedback and coaching Ongoing training,...

Healthcare Admissions Call Center Manager

Valley Hope Association

Leawood, KS

$70,000 - $90,000 a year

Bachelors degree or the equivalent combination of education and work experience. Three (3) plus years of progressive and relevant healthcare experience. Three (3) plus years of supervisory or management experience. Valid and unre...

Call Center Manager

Gdm Group

San Jose, CA

$22 - $30 an hour

Competitive Salary Exciting performance bonuses and incentives Relish paid Holiday & Vacation Time Off Solid health insurance coverage (Medical, Dental, Vision) Unlimited career growth opportunities...

Call Center Manager

Paradise Plumbing And Air Conditioning

Fort Lauderdale, FL

$50,000 - $70,000 a year

Team Management: Directly supervise a team of 4 within the Customer Service Department, manage employee schedules, ensure adequate staffing during peak times, and handle interviewing, hiring, and training processes. Customer Suppo...

Call Center Customer Service Manager Full-time

Larkin Community Hospital

Miami, FL

$51.7K - $65.4K a year

Ensuring Customer Service Representatives are answering phone calls, website chats, website leads, and social media inquiries (FB, Instagram, etc.) in a timely manner Develop advanced knowledge (written/ oral) of Larkin Health Sys...

EXPERIENCED CALL CENTER MANAGER

Busby's Heating And Air Conditioning

Augusta, GA

Train & lead staff on best ways to convert calls into service appointments. Ensure achievement of department booked call and sales goals. Create and refine call scripts so theyre clear and compelling. Become an expert in the HVAC...

Call Center Manager

Keep Smiling Plumbing And Electric

Georgia, United States

Responsibilities Generate an inbound and outbound call schedule to boost sales. Conduct training to boost booked calls and ensure quick, accurate dispatch of incoming calls. Become an expert of your market, know the customer...

QA Manager (Call Center)

Teksystems

Renton, WA

MUST BE ABLE TO WORK ONSITE IN RENTON, WADescription: The Call CenterQA Manager is responsible for collaborating with management and compliance to ensure quality metrics are met by the licensed agents through adherence to our be...

ACCOUNT MANAGER- QUICK GROWTH POTENTIAL- NOT A CALL CENTER

Fantazia Connects, Llc

Utah, United States

We, at Fantazia Connects, are looking for a few sales-oriented, entrepreneur-mindedindividuals to join our team! These positions have great GROWTH POTENTIAL and even allow the opportunity to learn the industry and obtain skills n...

Manager, Hyundai Call Center

Hyundai Motor America

Fountain Valley, CA

~ Must be able to thrive in a fast-paced, evolving, high volume and structured environment while driving functional results and cultivating a positive continuous improvement culture. ~ Analyze, establish, implement, and monitor op...

Call Center Manager (4095)

Three Saints Bay, Llc

Washington, DC

$103k-138k (estimate)

He/She is responsible for reviewing draft deliverables, including verifying data queries and reporting. As a more senior resource, the Call Center Manager is also responsible for analyzing business processes and recommending impro...

Call Center Manager

Suncovia Solar

Scottsdale, AZ

$60,000 - $75,000 a year

Paid time off. 8 hour shift. Monday to Friday. Scottsdale, AZ 85260: Relocate before starting work (Required)....

Cream of the Crop Vehicle Buying Call Center Manager

Northside Auto

Greer, SC

$70,000 - $100,000 a year

Bonus based on performance. Company parties. Competitive salary. Employee discounts. Opportunity for advancement. Paid time off. Training & development. You have proven experience managing or supervising a Call Center operation (a...

Call Center Manager

Elite American Services

Port Richey, FL

$51.1K - $64.6K a year

3+ years experience in telemarketing or an outbound Call Center environment. Familiarity with telemarketing software systems. Excellent communication, management, interpersonal and leadership skills required. Advanced conflict re...

Dental Call Center Manager

Children's Dental Funzone

West Covina, CA

$65,000 - $85,000 a year

Lead and manage a team of Call Center agents, both domestic and offshore, to ensure exceptional customer service and meet performance metrics. Develop, implement, and monitor Call Center KPIs such as service levels, answer rates,...

Call Center Manager

Sohomd Pllc

Remote

$70,000 - $90,000 a year

Serves as floor resource to support Call Center Representatives both in office and virtually. Help to facilitate Call Center operations in the office as needed. Monitors phone calls and performance; provides coaching to team membe...

Call Center Manager

Grapevine Pro

New Jersey, United States

$45,000 - $65,000 a year

Oversee day-to-day Call Center operations, ensuring efficient workflow and achievement of key performance indicators (KPIs). Recruit, hire, onboard, and develop a top-notch Call Center team. Motivate and coach team members to achi...

Call Center Manager

Atm Solutions

Cincinnati, OH

$50,000 - $55,000 a year

Develop objectives for the Call Centers day-to-day activities. Conduct effective resource planning to maximize the productivity of resources (people, technology, etc.). Collect and analyze Call Center statistics (costs, customer...

Call Center Manager

Village Capital & Investment

Henderson, NV

$56.5K - $71.6K a year

Lead a team of customer service representatives to achieve performance goals and exceed customer satisfaction metrics. Develop and implement strategies to optimize Call Center operations, including workflow management, quality ass...

Call Center Manager

Raynor Services

Mount Holly, NJ

$65.7K - $83.2K a year

Dependable, ambitious, self-directed and desires to grow your skills Open to learning & inspiring in teaching/training/leading Caring, helpful, kind and fun; making work enjoyable while still training based on team member's perfor...

Contact Center Workforce Manager

Tidal Basin

Remote

$76.4K - $96.7K a year

Develop productivity and service standards for efficient staffing and exceptional caller experience. Lead the Workforce Management department, acting as the primary contact for all scheduling aspects including forecasting, utiliza...

Virtual Call Center Manager

Advocate Health Advisors, Llc

Remote

$50.1K - $63.5K a year

Consistently exhibits behavior and communication skills that demonstrate Advocates commitment to superior service, including quality, care and concern with every internal and external agent and customer. Mentors, coaches, and mot...

Automotive Call Center Manager

Sweet Relish

Davidson, NC

$20 - $23 an hour

Join a leading automotive company dedicated to providing exceptional customer service and innovative solutions. Our Call Center team plays a pivotal role in ensuring customer satisfaction and fostering long-term relationships with...

Developmental Manager / Call Center Supervisor

Traver Companies

Henderson, NV

DSL or Fiber internet connection. Webcam for training and continuous coaching. Own a desktop and/or laptop computer (Macs, Notebooks, Chromebooks are NOT compatible with our software)PC must have Windows 10 or 11 w/ 8GB+ of RAM, I...

Collections Call Center Training Manager

Big Rig Lending, Llc

Dalton, GA

Manage and organize team and establish and implement best practices. Develop and implement training through scripts, role playing, coaching, and written job aids. Monitor Agent interactions, notes, conversations, and delivery. Coa...