Address
Form of work
SalaryMend Acupuncture is seeking a Front Desk Administrative Assistant for our dynamic acupuncture clinics located in Baltimore City. Clinics are located in the Remington and Canton neighborhoods.
The position is primarily responsible for managing patient experience, which includes scheduling appointments, processing payments, answering phone calls and emails, responding to patient questions and requests for information, and managing patient flow. Other duties may include confirming appointments, working with insurance policies, as well as a variety of administrative and special tasks that support clinic operations.
Ideal candidates for the position will possess:
- Excellent verbal and written communication skills
- Patience, sincerity, and compassion
- Experience in forward-facing customer service preferred
- Ability to multitask and function happily in a busy, changeable environment
- Skilled with office technologies (i.e., Gmail and Google Suite in a Mac environment, phone, voicemail)
- A demonstrated track record of organization, dependability, and attention to detail
- An interest in and enthusiasm for health and wellness
- Reliable transportation (some travel to Mend’s other clinics may be required)
We are hiring for a part-time position starting at 20+ hours per week
Pay rate is $15/hr, with incremental training opportunities for pay increases (up to $17.00).
Weekend and evening availability is a must.
HOW TO APPLY: Send Resume
- Interested applicants must be available to work: Mondays, Tuesday, Saturdays and Sundays
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
