- Daily analysis of scheduling and necessary countermeasures to achieve goals. Weekly updates to warehouses providing goal status and gaps.
- Run and distribute daily, weekly, monthly, and quarterly reports. Report to management gaps and countermeasures.
- Division Liaison for insurance claims resolution and issues, process lost/stolen and recovered vehicle reports and invoicing. Process claims and corrections within 60 days.
- Support all Mod Hold all actions by maintaining VIN status updates, reporting, and resolutions.
- ISD Liaison to resolve system and equipment issues, including software, hardware updates, printer refresh project, system testing for PSP side.
- Create and maintain warehouse supply POs yearly to maintain operating supply availability, department staff training when needed, process crusher requests to remove inventory within 90-days.
- Logistics: Address additional issues and logistics related inquiries from field staff, dealers, and other Honda departments as needed.
- Bachelor’s degree in business or equivalent work experience
- Must have knowledge of MS office with emphasis on Outlook and Excel
- Prior experience with SAP is preferred
- Minimum 3 years of experience with customer support or account management is preferred
- General knowledge of Warehouse Operations is preferred
- Strong communication skills including presentations, reporting, and customer satisfaction
- Strong organizational skills
- Ability to multitask
- Onsite
- Competitive Base Salary
- Annual Bonus
- Overtime
- Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, paid holidays, sick time, personal days
- 401K Plan with company match + additional contribution
- Lifestyle Bonus
- Advancement opportunities
- Career mobility
- Education reimbursement for continued learning
- Training and Development programs
- Wellbeing program
- Community service and engagement programs
- Product programs
- Free drinks onsite