Job Description
We are seeking an experienced Commercial Property to become a part of our team! The ideal candidate will be an exceptional communicator; detail oriented and accurate especially with numbers; have customer service experience; ability to work under pressure; self-motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team.
The Property is charged with supporting management’s efforts in the day-to-day implementation of policies, procedures and programs that will assure a well-managed and leased property, placing maximum emphasis on positive responses to the concerns and needs of clients, tenants and safety. In the absence of Executive staff, the Property Manager must provide “in charge” responsibilities for the properties. These responsibilities include: supervising the day to day operations, leasing, accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, etc.
Responsibilities:
• Management, operations & leasing
• Prepare and maintain appropriate tenant lease files, records, correspondence and file notes
• Assist corporate accounting with questions related to the property and resolution of vendor issues
• Assist in the production of monthly and annual financial, operation & leasing reports
• Develop Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual and General Duties
• Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures
• Respond to tenant requests/problems in a timely and courteous manner, and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue
• Detailed verification of all invoice amounts and information with approved Service Orders or Contracts
• Ensure all work order and repair requests are processed in a timely fashion
• Investigate and resolve tenant complaints
• Update and make recommendations for property improvement to increase leasing, cash flow and return on investment
• Other responsibility designated by Executive team
Qualifications:
• Associates Degree from two-year College or University with two to three years industry experience/or equivalent combination of education and experience
• Familiarity with real estate contracts and leases
• Excellent people skills and ability to build rapport with tenants
• Proactive, initiate follow-through, ability to multitask and prioritize
• Dependable & flexible
• Ability to effectively communicate both orally and in writing with peers, managers and clients
• Working knowledge of MS Word, PowerPoint, Outlook, Excel and other office equipment